Visited black todays to buy rucksacks for my children for our approaching holiday to India. I was greatly assisted by Ethan at the hull store who was incredibly patient and knowledgable. He was friend... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Visited black todays to buy rucksacks for my children for our approaching holiday to India. I was greatly assisted by Ethan at the hull store who was incredibly patient and knowledgable. He was friend... Leggi di più
L'azienda ha risposto
Following a horrific experience a few months ago at the same store, my faith was restored when Charlotte helped me select the right jacket at the right price. No pushy sales tactics, just great custo... Leggi di più
L'azienda ha risposto
The staff member who served me was good. She deserves five stars for helpfulness. The only reason I have given four stars is because the stock at the branch is limited by size. Catherine, who served... Leggi di più
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We went to the Blacks, Hull store to buy walking boots. Jess and Stuart gave great customer service. They were friendly and approachable. They advised on size and had excellent product knowledge resul... Leggi di più
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Scritti dall'azienda
Jameson Street, HU1 3JX, Hull, Regno Unito
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Risposta di Blacks - Hull
Smashing service, efficient, keen and knowledgeable staff. After trying on many pairs and sizes of footwear, I settled on a pair of good quality (and pricey) walking shoes. There seamed to be the assurance of easy returns (should the fit not satisfy), and a long guarantee. Overall, an excellent experience.

Risposta di Blacks - Hull
The staff at the Hull store were very friendly and helpful, especially Stuart who made my experience a very positive one, he was knowledgeable offering price matching and discounting on the Berghaus air 6.1 nightfall tent that I was interested in purchasing, because I was offered such a good price I bought the tent. Customer service provided was excellent they seem to really care about the customers and I will definitely shop at Blacks again.

Risposta di Blacks - Hull
Top customer service and product knowledge. Pleasent, friendly staff.

Risposta di Blacks - Hull
Very happy with the service given by the store recently, when trying to find a pair of walking boots/trainers recently. My Initial purchase didn't work out, returned to the store and tried every pair in the shop. I had the sales guy running up and down stairs for me quite a bit, until the very last pair in the shop fitted. These were sold to me with discount of 20% as well. The salesman was very patient and helpful throughout the transaction, I therefore left the store very pleased and will be back.

Risposta di Blacks - Hull
Really happy to help whilst I was in store and offered great advice.

Risposta di Blacks - Hull
Came back again for a waterproof jacket. Couldn’t have found a better one if a tried thanks to the amazing staff that were in Thursday

Risposta di Blacks - Hull
The Store manager (Antone?) at the Hull store was extremely helpful and efficient when I had to return a tent for a replacement recently....
So much easier doing it with a real person than trying to figure out how to do it online! 😍

Risposta di Blacks - Hull
Staff are extremely helpful and friendly, it was the first time we shopped at Blacks, we will definitely return as you well know happy and friendly staff does go a long way. Highly recommended this store, products are top class with excellent customer service.

Risposta di Blacks - Hull
Really pleased with the service, knowledge and patience of Josh

Risposta di Blacks - Hull
On entering the shop I was greeted immediately and politely, but was not pestered. After a few minutes browsing I was asked if I required any assistance.
After explaining what I was looking for I was directed and assisted accordingly in a professional manner. All my requirements where met and at no point was I pressured into a sale.

Risposta di Blacks - Hull
I'm becoming a regular, keep walking past and spotting bargains! Two girls on today were really polite and helpful answering my questions about the sale items.

Risposta di Blacks - Hull
I found the staff to be very helpful they also have very good knowledge of the products they sell

Risposta di Blacks - Hull
I haven't been in a shop recently where a member of staff has been so helpful. I was looking for a black rain jacket and saw one in the men's section for £29. I tried it on and it was ok. The young man told me where to find a mirror and I decided the jacket was a bit big and went back into the shop to try the smaller size. He came over and asked if he could help with anything. I told him I liked the jacket but it was a bit too big but I couldn't find anything similar in the ladies section at the same price. 'I think we might have the same one in a ladies. What size would you want?' I told him 12 or 14 and off he went. He came back with a 14 saying that they didn't have any 12s. I tried it on and it was perfect. He went out of his way to get me sorted. It is very rare in this day and age to find a young person so helpful. I am 70+ so he didn't have any ulterior motives. Lol. I didn't get his name but he needs a pat on the back or a pay rise.

Risposta di Blacks - Hull
Shopping for rucksack today, great selection and great discounts aswell! Staff excellent and a pleasure to be attended to by nice human beings.

Risposta di Blacks - Hull
Excellent service! Stuart really helped me find my walking trainers. They're really comfy. Thanks for everything.

Risposta di Blacks - Hull
Amazing staff.
The staff were very helpful when helping me find a pair of walking shoes and I left with the perfect pair. Even picked up some good walking socks to match. 5* service.

Risposta di Blacks - Hull
Friendly atmosphere in the shop very helpful and organised

Risposta di Blacks - Hull
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