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Apollo Motorhome Holidays - Auckland Recensioni 

31
TrustScore 4.5 su 5

4,3

470 Oruarangi Road, Māngere, 2022 Auckland, North Island, NZ


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Valutata 5 stelle su 5

We rented a self-contained motorhome and it was great. It drove smoothly and it had everything we needed. Icluding frech bed linens and a blanket. The only thing we would say is that it doesn’t have a... Leggi di più

Valutata 3 stelle su 5

The check in process was excellent, the facilities where you collect and drop of the vehicle were of a very high standard. The staff were lovely, knowledgeable and efficient. The vehicle itself had an... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Just did our first motorhome trip for a week, and the motorhome was really modern spacious and had everything needed for our cozy and comfortable stay during the trip. Everything needed for the tr... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Overall satisfied, however there were some issues with the vehicle, battery charging not working, drain overflowing etc. Pickup and delivery was quite fast and nice staff. But there was an error in... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenzia di noleggio camper e roulotte

Scritti dall'azienda

Take the ultimate adventure with Apollo, thl’s flagship rental brand. With the most extensive and diverse fleet, Apollo has an unrivalled selection of options to suit every traveller’s unique style and needs.​ Apollo offers a motorhome for every kind of traveller and every kind of journey. Whether it’s a family making memories at a favourite holiday park, a couple chasing a romantic escape, or friends embarking on a bucket-list road trip; Apollo has the right motorhome to match the moment.​


Informazioni di contatto

  • 470 Oruarangi Road, Māngere, 2022, Auckland, North Island, Nuova Zelanda

  • 0800 845 222

4,3

Eccellente

TrustScore 4.5 su 5

31 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,3

Tutte le recensioni

(31)

284 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

We rented a self-contained motorhome…

We rented a self-contained motorhome and it was great. It drove smoothly and it had everything we needed. Icluding frech bed linens and a blanket. The only thing we would say is that it doesn’t have a heater that you can use if you are not in a campsite and during the winter it is quite cold in New Zeland so we ended up having to go to campsites almost everynight so we could use the portaable heater they lend you. But definitly something to take into consideraation. Another thing is that branch hours are from 8:00 to 16:00 so you don’t have a lot of margin to pick up the van (we picked it up at the Auckland branch in New Zeland). But other than that they were super nice and the motorhome worked perfectly!

6 agosto 2026
Valutata 4 stelle su 5

Almost everything was very smooth

Almost everything was very smooth, especially considering that I was travelling as a foreigner. One thing that would be helpful is to have a recommended petrol station near the depot where AdBlue can also be refilled.

Another thing we missed was that the Mercedes model we travelled in does not have factory-fitted armrests on the first two seats.

Overall, it was an outstanding service.

11 agosto 2026
Valutata 5 stelle su 5

Apollo Motorhome Auckland

My pickup was near Auckland Airport. Staff were very helpful and accomodating. They made "check in and out" easy.
Veronica was the lady that assisted me. Very pleasent lady and explained everything well. If the info is too much to take in all at once they have an app that also have videos to help explain what to do which can be a godsend to newbies.

23 luglio 2026
Valutata 5 stelle su 5

Such a comfortable van so spacious and…

Such a comfortable van so spacious and upgraded. Beds were comfortable everything was amazing!

The toilet and shower was just a tad bit too small for adults.

18 luglio 2026
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Risposta di Apollo Motorhome Holidays - Auckland

Thank you so much for your feedback. We are so pleased you enjoyed your camper and had a great time. We will pass on your feedback regarding the bathroom to our design team.

Valutata 5 stelle su 5

Modern, spacious and comfortable Motorhome for a Family trip.

Just did our first motorhome trip for a week, and the motorhome was really modern spacious and had everything needed for our cozy and comfortable stay during the trip.
Everything needed for the trip is on the THL app to see how to use the different sections of the motorhome.
Staff were really friendly during the pick up and really took the time to answer our questions and a special mention to VERONICA who really helped us during the drop-off time as we were running late and didn’t had the time to change the gas bottle, she didn’t rushed us and solved our query and even after that she asked us about our experience of the trip and made us welcome.
Kudos to the THL Auckland team.
Highly recommended.

17 luglio 2026
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Risposta di Apollo Motorhome Holidays - Auckland

Hi Rahul, we're so glad that Veronica was super helpful and that you found our videos in the app useful. It sounds like you had a lovely holiday.

Valutata 3 stelle su 5

The check in process was excellent

The check in process was excellent, the facilities where you collect and drop of the vehicle were of a very high standard. The staff were lovely, knowledgeable and efficient. The vehicle itself had an issue that was present when we collected it (a blockage that caused issues for drainage of water) we had to have it repaired during the trip which was inconvenient. The noise whilst driving was almost unbearable! The rattling of drawers, cutlery, pots/pans and oven. Sitting in the passenger seats (behind the driver) was so noisy I think it could possibly be rated as unsafe for kids ears!

11 luglio 2026
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Risposta di Apollo Motorhome Holidays - Auckland

Thank you for taking the time to share your feedback with us, Erin. We are pleased to hear that you had a good experience with our team, however it is disappointing to read that you experienced a blockage that required repairs. We understand how inconvenient and frustrating this must have been, and we hope that this did not cause too much disruption. We also appreciate your feedback on the noise levels in the motorhome. We do hope that despite these issues, you still had an enjoyable experience overall.

Valutata 4 stelle su 5

Pick up/ drop off great and camper was…

Pick up/ drop off great and camper was mint but camper had to leaks in back window which kept making bed damp and water pump leaked water through camper when ever it was on but we managed it with towels

9 luglio 2026
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Risposta di Apollo Motorhome Holidays - Auckland

Hi Michael, we regret to hear that you had problems with a leaking window. This is not the standard we set for ourselves. We are glad that, despite this, you still had a great holiday.

Valutata 5 stelle su 5

Perfect

The campervan was perfect, fast pick up and drop off, clear info, no hidden costs. This was our first time with a campervan and it's been a great experience.

5 luglio 2026
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Risposta di Apollo Motorhome Holidays - Auckland

Hi Federico, we are so pleased to hear that your first campervan trip was such a great one. We look forward to welcoming you back for your next one!

Valutata 5 stelle su 5

Great experience

Great experience. Happy with camper. Staff were fabulous. Glad I took the full insurance as a stone chipped and cracked my windscreen on first day.

13 luglio 2026
Logo di Apollo Motorhome Holidays - Auckland

Risposta di Apollo Motorhome Holidays - Auckland

Hi Yvonne, thank you for your review. We're glad you were able to sort out that stone chip!

Valutata 5 stelle su 5

He mihi nui ki te tīma o Maui

He mihi nui ki te tīma o Maui! Thank you so much for making our family's very first motorhome adventure such a memorable one.
From the moment we arrived, the team welcomed us with genuine friendliness and manaakitanga. The handover was clear, relaxed and easy to follow, with step-by-step instructions that gave us the confidence to head off on our first camping journey.
As first-time campers, we naturally had lots of questions, but nothing ever felt like too much trouble. The campervan was comfortable, well-equipped and became our home away from home for the weekend.
Travelling together as a whānau created memories we'll treasure forever. Watching our tamariki enjoy every moment from choosing their beds to exploring Rotorua made this experience even more special.
Ngā mihi nui to the Maui team for your professionalism, kindness and excellent service. We truly appreciated the care you put into making sure we felt prepared before we hit the road.
Ka nui te mihi ki a koutou. We wouldn't hesitate to recommend Maui to anyone wanting to experience the freedom of travelling Aotearoa in a motorhome.
Mā te wā, we'll definitely be back for another adventure!

12 luglio 2026
Logo di Apollo Motorhome Holidays - Auckland

Risposta di Apollo Motorhome Holidays - Auckland

Hi Brooke! Firstly, thank you for choosing us for your family's very first motorhome adventure. How exciting! We are thrilled that you felt comfortable in your motorhome and it sounds like you had the most amazing family time. That's what the motorhome lifestyle is perfect for. We look forward to welcoming you and your family back for your next adventure!

Valutata 4 stelle su 5

Freedom to travel where we want

Freedom to travel where we want! The van was great however the brakes weren't great and by the end of the 5 day trip they sounded terrible. Plus the awning blew open twice while driving on the main road!

11 luglio 2026
Logo di Apollo Motorhome Holidays - Auckland

Risposta di Apollo Motorhome Holidays - Auckland

Hi Brent, we are so pleased that you enjoyed the campervan experience but are sorry to hear you experienced some issues on the road. We take guest safety extremely seriously and we appreciate you bringing this to our attention.

Valutata 5 stelle su 5

The Apollo Euro Plus was so gorgeous

The Apollo Euro Plus was so gorgeous! So roomy, new & lots of storage. It was perfect for 3 weeks in NZ in the winter. It drove well & was full efficient. The team were so helpful on pick up & drop off, defo recommend!

17 giugno 2026
Logo di Apollo Motorhome Holidays - Auckland

Risposta di Apollo Motorhome Holidays - Auckland

Thank you Emily! We are so pleased that you enjoyed your Euro Plus - it is a fab camper!

Valutata 4 stelle su 5

TILBROOK

Initial orientation was not thorough enough
Need to be thourough with vechicle
Operation european car diff to Australia quite frustrating trying to work out lock out features
Locstion reception fantastic and drop off return very quick and effient
Overall great time in besutifull nz

30 maggio 2026
Logo di Apollo Motorhome Holidays - Auckland

Risposta di Apollo Motorhome Holidays - Auckland

Hi David, thank you for your review. We are sorry to hear that you feel you didn't have enough time at pick-up to go through your vehicle. We aim to ensure that all of our guests feel confident and comfortable before leaving our branch. We're sorry to hear this wasn't the case for you. We hope that, despite this, you still had a memorable holiday.

Valutata 5 stelle su 5

Professional and easy to deal with

Firstly the upgrade to Britz, much appreciated. The vans are clean and comfy and we are always very happy dealing with THL. We had no major issues but our friends did and it was dealt with in a timely manner without too much drama.

21 maggio 2026
Logo di Apollo Motorhome Holidays - Auckland

Risposta di Apollo Motorhome Holidays - Auckland

Thanks for your review Kerrie. We are so pleased that you enjoyed your holiday (and your upgrade!).

Valutata 5 stelle su 5

Lifetime of memories for a fam of 6

We had an excellent vacation in the rig - it was just right for our family of six, and the process for pickup and drop off were very easy. The motorhome was well maintained and serviced, and we had no problems with it's operation. It was very affordable, and the staff took great care of us.

25 maggio 2026
Logo di Apollo Motorhome Holidays - Auckland

Risposta di Apollo Motorhome Holidays - Auckland

Thank you Jeremy. We appreciate your review!

Valutata 4 stelle su 5

Pretty good, would try again

We had a pretty good experience, and would probably rent through Apollo/THL again. We were happy with the size of our camper, and everything was operations inside the RV. We had plenty of pillows and blankets, and the electric heater was an absolute necessity since the built-in heat only runs for 2 hours (and then has to be off for at least 10 minutes to turn back on). However, the RV had been in an obvious accident (in 2024 according to the paperwork I received after pick up), and most of it was just left as-is or patched with duct tape. Based on the high cost of renting this vehicle, I would have expected to have one that wasn't damaged. It didn't help that the drivers side mirror literally FELL OFF one day and we had to fix it ourselves. The best part of renting here was that there was a 'community kitchen' where we could pick up or leave items (think spices, some condiments, tin foil, etc) to avoid throwing things away. Also, be aware that even when the facility is very empty (like only 2 other couples present), it will take at least an hour to pick up your RV.

21 maggio 2026
Logo di Apollo Motorhome Holidays - Auckland

Risposta di Apollo Motorhome Holidays - Auckland

Thank you for sharing your feedback with us, Candace. We are pleased to hear that you had a good experience with us overall, however we do share your disappointment that the motorhome may not have been prepared to the standard that we would expect. Your concerns have been noted and will be shared internally to ensure that this has been addressed appropriately.

Valutata 5 stelle su 5

The motorhome did everything we…

The motorhome did everything we expected and needed. We had everything we needed and got to travel to a lot of places, stopping when we felt like it and having everything on board.
Staff when we picked it up and dropped it off were very helpful and made sure we made the most of the facilities it had. Loved it

23 maggio 2026
Logo di Apollo Motorhome Holidays - Auckland

Risposta di Apollo Motorhome Holidays - Auckland

Thank you Ken. It sounds like you had a fabulous trip.

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