Reaching the site from the airport proved challenging because the van shuttle shares capacity with four or five other rental companies , restricting available seats. If I remember the driver’s account... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The car was very nice and comfortable. The rental pickup was a little slow with the shortage of car due to over-booking. But, after receiving the car, all was well. The return was very interesting a... Leggi di più
L'azienda ha risposto
The car was new and comfortable and easy to drive We liked it
L'azienda ha risposto
The process was quick and simple.
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
U-Save car rental serves George Bush Intercontinental Airport (IAH) and Houston from its office at 5719 Edward Dr, Houston, TX 77032. This page also covers the Bryan desk. The branch operates 24 hours a day, every day. On arrival, go to Door A-115 at Terminal A or Door 105 at Terminal C and call the branch (number in the branch details on this page) for shuttle pickup, allowing up to 30 minutes. Outside shuttle hours, use a taxi or rideshare to reach the office. Returns outside hours use a key drop box at the building front. Desk opening hours (local time): open 24 hours, 7 days a week, including public holidays.
Something not right with your rental?
Our customer care team will look into it personally
If your rental didn't go the way it should have, we want to put it right. Email our customer care team at ics@cs.usave.com with your booking reference, the location you rented from, and a short summary of what happened (plus any photos or receipts). This lets our team review your rental with the location straight away. Deposit, charge and damage queries are all handled by the same team. Thank you for telling us – every review on this page is read, and your feedback goes back to the location team.
Informazioni di contatto
5719 Edward Dr, 77032, Houston, TX, Stati Uniti
- 1-833-330-0996
10% off when you book direct
4,2
Molto buono
12 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great price great car great service
All the people on site were very helpful and very accommodating. I’m a senior citizen and the virtual check-in thing was a bit awkward for me but ultimately it worked out. I’m sure the next time I have to do it. It will be much simpler. I got a great car. Great price great service.
28 ottobre 2026
Risposta di U-Save Car & Truck Rental - U-Save Houston Airport
Thank you for your detailed review. We are glad the Houston team helped you through the virtual check-in and that the car, price and service met your expectations. We appreciate your comments about the check-in experience too.
Risposta di U-Save Car & Truck Rental - U-Save Houston Airport
Thank you for recognising Eric. We are pleased he explained everything clearly and provided professional service at Houston Airport.
Risposta di U-Save Car & Truck Rental - U-Save Houston Airport
Thank you for your review. We are glad collection and return at Houston were easy and the price worked well for you.
Very quick and easy to pick up and…
Very quick and easy to pick up and return the car.
21 ottobre 2026
Risposta di U-Save Car & Truck Rental - U-Save Houston Airport
Thank you for your review. We’re glad pickup and return in Houston were both quick and easy.
Reaching the site from the airport…
Reaching the site from the airport proved challenging because the van shuttle shares capacity with four or five other rental companies , restricting available seats. If I remember the driver’s account, the service runs from 6 a.m. to 11 p.m. So if you have an early flight i would make plan for an uber to take you to the airport when dropping off the rental.If this is your first visit, expect some adjustment. Upon arrival, I assumed I would speak with a real person, but the interaction is with a virtual person from another site or states once I settled in, the process became straightforward.
9 ottobre 2026
Risposta di U-Save Car & Truck Rental - U-Save Houston Airport
Thank you for the detailed feedback. We’re glad the rental process felt straightforward once you arrived. We understand that limited shuttle seats and the virtual desk were unexpected on your first visit. We’ll share your comments about airport access and clearer advance guidance with the Houston team.
The car was new and comfortable and…
The car was new and comfortable and easy to drive
We liked it
20 ottobre 2026
Risposta di U-Save Car & Truck Rental - U-Save Houston Airport
Thank you for your review. We’re glad the car was new, comfortable and easy to drive.
Risposta di U-Save Car & Truck Rental - U-Save Houston Airport
Thank you for your review. We’re pleased the Houston team provided great service and customer support.
Rock bottom prices
Rock bottom prices
Clean fresh Car
Easy pick up and drop off
Free shuttle to the Airport.
21 ottobre 2026
Risposta di U-Save Car & Truck Rental - U-Save Houston Airport
Thank you for your review. We’re glad you found the price competitive, the car clean, pickup and drop-off easy, and the airport shuttle useful.
The process was quick and simple.
20 ottobre 2026
Risposta di U-Save Car & Truck Rental - U-Save Houston Airport
Thank you for your review. We’re glad the rental process in Houston was quick and simple.
The car was very nice and comfortable
The car was very nice and comfortable. The rental pickup was a little slow with the shortage of car due to over-booking. But, after receiving the car, all was well. The return was very interesting and efficient.
Good Job!
25 settembre 2026
Risposta di U-Save Car & Truck Rental - U-Save Houston Airport
Thank you for your feedback. We’re glad you found the car comfortable and the return efficient. We understand pickup was slower than expected while a vehicle became available, and we’ll share that with the Houston team.
Saved money
20 ottobre 2026
Risposta di U-Save Car & Truck Rental - U-Save Houston Airport
Thank you for your review. We’re glad the Houston rental helped you save money.
Risposta di U-Save Car & Truck Rental - U-Save Houston Airport
Thank you for your review. We’re glad the Houston staff were friendly and professional.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.