At the end of a student tenancy damage was found to a basin. Money for its replacement had to be sought from the deposit. The tenants had been decent so I had no desire to be punitive - seeking a reas... Leggi di più
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Scopri cosa dicono le persone
Thornley Groves estate agent was very professional and prompt in dealing with all issues I had throughout my tenancy. Moving in at the start of tenancy and moving out at the end of tenancy was smooth... Leggi di più
Great work from Clare Carpenter and Ellie Milnthorp at TG in selling our apartment, keeping us informed at all stages and nothing was too much trouble. I would have no hesitation in recommending to o... Leggi di più
I like to thank Keagan for helping me resolve an ongoing issue at the rental/agency for a year. He is an asset to the business We spoke in person and he listened to suggestions. The response was fas... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
When you choose to work with us, whether that be as a client, customer or as an employee, you become part of a growing family of enthusiastic and committed realty professionals. We go into the next 30 years as we did the last, with a focus on giving our customers excellent service, reliable advice and a genuine passion for the Manchester property market.
Thornley Groves Estate Agents
Scritti dall'azienda
- FREE INSTANT ONLINE VALUATION
- Your home may be worth more than you think... are you curious? Visit www.thornleygroves.co.uk/property-valuation/ to get a free instant valuation!
Informazioni di contatto
Altrincham, Hale, Sale, Didsbury, Swinton and Manchester, Regno Unito
- 0161 905 0205
- ho@thornleygroves.co.uk
- thornleygroves.co.uk
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great Property Relationship Manager
My property relationship manager, Daniel, is very helpful, knowledgeable, professional, organised and efficient. He always replies to emails promptly and supports in any way he can. Highly recommend.
I had a great experience with Kent…
I had a great experience with Kent whilst renting a property with Thornley Groves. Kent was professional, approachable, and extremely helpful throughout the whole time renting. His communication was excellent, and he always made sure that any questions or concerns were dealt with promptly and clearly.
We had a viewing today on a wonderful…
We had a viewing today on a wonderful house, this is our first viewing and I really hope every estate agent is like Kelly from the Monton branch. She was so welcoming, helpful and friendly. We loved how she did not push us at all and answered all our questions. Thank you so much ☺️
Great work from Clare Carpenter and…
Great work from Clare Carpenter and Ellie Milnthorp at TG in selling our apartment, keeping us informed at all stages and nothing was too much trouble. I would have no hesitation in recommending to other buyers and sellers!
Professional Service
Thornley Groves estate agent was very professional and prompt in dealing with all issues I had throughout my tenancy. Moving in at the start of tenancy and moving out at the end of tenancy was smooth and devoid of stress. They promised to refund my tenancy deposit within 5 working days after I moved out and I got it in 2 working days. Lucy Clegg was very helpful and supportive throughout my checkout process. She followed up with me till I got the refund of my deposit. I am absolutely happy with the services of Thornley Groves.
Damage rectification
At the end of a student tenancy damage was found to a basin. Money for its replacement had to be sought from the deposit. The tenants had been decent so I had no desire to be punitive - seeking a reasonable contribution. Jason Wilson (Thornley Groves) was supportive, sensible in his proposal for a proportionate sum and robust in the face of pushback. He kept me informed throughout and - in the end - delivered a result appropriate to all parties. Thank you!
I had a great experience with Thornley…
I had a great experience with Thornley groves from start to finish. The team was professional, friendly, and always quick to respond to any questions I had. They kept me informed throughout the entire process and made everything as smooth and stress-free as possible.
I really appreciated their honesty, attention to detail, and willingness to go the extra mile to ensure everything was handled efficiently. Their excellent customer service and dedication made a real difference.
I would highly recommend Agency House to anyone looking for a reliable and professional agency. Thank you to the whole team for your hard work and outstanding support!
Lucy Clegg
Lucy Clegg:
Re: 41 Little Bolton Terrace-
A swift response to my request and a quick settlement.
Helpful and pleasant.
Thankyou.
Karen made me us feel very welcome she…
Karen made me us feel very welcome she explained everything perfectly and made us more eager to want The house !! Thank you so much Karen !
Thankyou Karen Filson
Thankyou Karen Filson, for hosting an amazing house viewing at M8 today for me and my family!
I appreciate the support, thankyou !
We viewed a property with them
We viewed a property with them. Kelly McDermott was our agent who showed us around. Great communication to begin with. She was on time. She had full knowledge about the property and answered all our questions. She was very friendly to talk to. It felt as if the owner themselves are showing us around.
I recently had a reason to correspond…
I recently had a reason to correspond with Lucy Clegg, a Senior Relationship Manager at Monton Green, Eccles, she was polite and helpful, prompt in replying with a clear explanation and leaving it that if I needed any more assistance to not hesitate to get in touch. Happy with my experience.
Excellent service throughout
I had a very positive experience and would highly recommend. Communication was excellent throughout the process.
I always felt informed and supported, there is great professionalism and dedication from the team.
It all made the sale of my property a smooth and successful experience.
Keagan - issue resolved
I like to thank Keagan for helping me resolve an ongoing issue at the rental/agency for a year. He is an asset to the business
We spoke in person and he listened to suggestions. The response was fast along with a reasonable quote from a contractor.
I received pictures and updates which was useful and reassuring.
Potrebbe usare l'IA per rispondereMostra di più
Thank you Thornley Groves......Thank…
Thank you Thornley Groves......Thank you Jeovely Maiotuka .....

Risposta di Thornley Groves Estate Agents
Katie Garner has managed three…
Katie Garner has managed three properties on my behalf over the last seven years and has always been proactive and reliable, especially with complicated issues around maintenance and difficult tenants. It's been much appreciated and I would definitely recommend!
Thank you, Emma!
I recently viewed a rental property with Emma Slabbert and just wanted to leave a review to say how lovely she was throughout the whole process. She was friendly, welcoming and easy to talk to from the moment I arrived. She gave me plenty of time to look around, answered all my questions honestly and never made me feel rushed.
The viewing was a really positive experience thanks to Emma, and she made me feel even more excited about the property. Thank you for all your help!

Risposta di Thornley Groves Estate Agents
Katie Garner
Katie is alway super helpful whenever we have any questions/queries. I always know I know I am in good hands!! Huge thanks—definitely recommend!

Risposta di Thornley Groves Estate Agents
Thornley Groves have managed our…
Thornley Groves have managed our Apartment in Manchester (XQ7) for over 16years
Our current property manager Katie Garner has always been there to respond to our queries or issues in good time by phone: emails.
Very happy with the services provided by her and her team. Thank you

Risposta di Thornley Groves Estate Agents
Bad communication
Unfortunately, my experience wasn't a positive one. Communication was poor, as it was difficult to get through by phone, and my viewing was cancelled just 40 minutes before it was due to take place. While I understand that things can happen, more notice and better communication would have been appreciated.

Risposta di Thornley Groves Estate Agents
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