TEGS Tools & Machinery Recensioni 

191
•
TrustScore 4 su 5

4,2

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Dealing with Tegs has become my preferred go to for tools. Always a fair price and awesome service. Never had issues with deliveries or follow up. Perhaps you might find a slight lower price, i... Leggi di più

Valutata 5 stelle su 5

top of the line great place to buy from online no issues saw arrived as expected best deal period 10" cordless milwaukee miter saw tool only $499.00 can't get it on sale for less than $600 tool only I... Leggi di più

Valutata 5 stelle su 5

Excellent experience! I ordered the 20 gallon parts washer to use as a sink in my pottery studios. It's so perfect! I thought it was orange on the site but when I opened up the box, it was the most... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Had a bit of an ordering mishap with Tegs, but they made it right. Completely satisfied. I order a lot of tools online and most other retailers would have just gone and cancelled my order a... Leggi di più

Dettagli dell'azienda

  1. Negozio di utensili
  2. anche in
  3. Negozio di abbigliamento antinfortunistico e da lavoro
  4. Negozio di ferramenta
  5. Negozio di forniture per la lavorazione del legno

Informazioni fornite da varie fonti esterne

Whatever you're looking for, you'll find it here. We carry all the top brands, and are your go-to store for hard-to-find tools. Shop in-store or online!


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

191 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,2

Tutte le recensioni

(191)

7 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Be careful dealing with this company

I bought a rechargeable clip on fan from Tegs tools on July 19. In the Manuel it says the fan can take up to 6 hours to charge. I had the fan plugged in for more than 15 hours and it still only had 1/2 of the charge. I called the store on July 24 to start the return process. This is where things went bad. I was told on the phone it would be easiest for everyone if I just emailed Josh at the Rymal rd store as he's in charge of online returns. I emailed Josh at 1030am on July 24, as it was early in the day I expected a response especially as they were expecting the email. I received a email back the following day from Josh which said he wasn't going to help me process the return as he was too busy and on holidays the following week so he stated in his email that I should call back Monday and deal with the owner. I wasn't ok with this response so I drove to the store from Burlington which took 40 minutes of my time not to mention the cost of gas as well. When I got to the store Josh processed the return in under 5 minutes. Josh also swore at me on the phone which im not going to tell you offended me, however it speaks of unprofessional this company is.

25 luglio 2026
Non scritta su invito
Logo di TEGS Tools & Machinery

Risposta di TEGS Tools & Machinery

Thanks for your feedback. I'm sorry to hear about your experience. As a small, local family business we strive to provide the best customer service and have done so for over 45 years.

When you called the store to request the return, our staff is directed to forward any return requests to Josh directly or follow our standard procedure as outlined in our return policy as follows: "If you wish to return an item purchased online, please log into your account and select "Return Item(s)" and you'll be able to request a Return Goods Authorization (RGA) number. Once we receive and authorize the request, instructions on sending your item(s) back will be emailed to you. Your return can either be shipped* or dropped off at one of our locations in Hamilton."

This allows us to track requests and address them in a timely fashion. While Josh processes these requests, he also processes all our online requests which can cause delays in response times. Reponses are sent in the order they are received so it's not unsual for him to have not responded until the afternoon or Monday. He was heading off for a week vacation on the 24th end of day which is why he suggested reaching out me on Monday to expedite your request. I did speak to him already regarding the use of inappropriate langauge and of course he apoligizies for any offence taken.

I'm happy to hear you were able to get your refund for the item.

Gabe C.
Owner/Operator
Rymal Branch

Valutata 5 stelle su 5

Excellent experience

Excellent experience! I ordered the 20 gallon parts washer to use as a sink in my pottery studios. It's so perfect! I thought it was orange on the site but when I opened up the box, it was the most beautiful cherry red! Just fyi in case you really want orange or (like me) really didn't want orange lol.

1 maggio 2026
Non scritta su invito
Logo di TEGS Tools & Machinery

Risposta di TEGS Tools & Machinery

Thanks so much! Happy to hear you like the colour, the picture is a little deceiving. Thanks for the feedback!

Valutata 1 stelle su 5

According to the ad the earbuds would…

According to the ad the earbuds would fit anyone. Didn't fit me.

23 ottobre 2025
Non scritta su invito
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Risposta di TEGS Tools & Machinery

Thanks for sharing your feedback however this review should be in reference to a specific product rather than a review of our business.

Valutata 5 stelle su 5

Great experience shopping online.

Absolutely smooth sailing ordering online from Tegs in July, 2025.

I live kind of far from their stores, so I shopped online.

The service I received was excellent. I inquired about a product via email first and received a prompt, concise response that helped me choose the right model I needed.

Purchasing was smooth and they even followed my specific requests. This is a boutique shop with focus on the customer. I like it allot. I had my items in a day.

I highly recommend shopping at Tegs online. They have the service perfected and genuinely listen to customer feedback. I look forward to my next purchase from Tegs.

28 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

My Go-To store for tools and accessories

The best quality products are on offer (I've purchased EGO, Bosch, & DeWalt products from TEGS).

TEGS has real customer service.

Ordering online is as easy as 1-2-3 and the regular shipping is really quick.

TEGS is my version of a candy store, with lots of flavours to choose from.

31 maggio 2025
Non scritta su invito
Valutata 4 stelle su 5

The product was a good price

The product was a good price, the staff were courteous and organized. The delivery went smooth.
I haven't had the time to assemble or use the planer yet, as my house is being renovated and it may be until the end of summer before I have time.
The planer is going to be used to mill wood for house finishes.

7 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

online order went perfectly

online order went perfectly
easy to use
product description was very detailed
updates sent as to status every step of the way
prompt processing, shipping and delivery

18 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Excellent product and service

The online ordering was simple, the tool was delivered across the country faster than estimated. It is exactly as i expected and looks like a quality product. It is a gift for my son i am so excited to give it to him. So happy it was available.

Great job.
Richard

6 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

My shopping experience was fantastic…

My shopping experience was fantastic from start to finish. The online store was easy to use and somehow I messed up and my order was set for pick up at one of their locations, but I don’t live in the area so I called them and within minutes they had fixed my order and was getting it ready for shipping, the shipping was free and fast. It arrived on my doorstep no signature required so I didn’t have to go to the post office because I missed the delivery and everything was there in good working order not to mention the price was phenomenal and the tools were on sale, hands-down the best shopping experience for tools online by far.

13 luglio 2024
Non scritta su invito

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