SuperBike Factory Recensioni 

19.183
TrustScore 4.5 su 5

4,6

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I had been researching a new bike for a long time. Finally found one I liked and fitted my budget and criteria at the superbike factory. I sent an enquiry form and was contacted by Hayden, he answere... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Tony (inspector and collector) and Matt (online and phone) were great - from start to finish the whole process was easy. Online valuation, followed by a quick call and booked in for collection there a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great customer service from start to finish,Chris the Salesman was extremely helpful and kept me up to date with messages. The bike was thoroughly checked over by a technician and any issues he raised... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Smooth and quick, helpful and professional. I just bough a bike from the Superbike Factory. The whole process was comfortable, and I've got a great bike in perfect condition. The staff explained every... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Concessionario moto
  2. Rivenditore di moto usate

Informazioni su SuperBike Factory

Scritti dall'azienda

SuperBike Factory is Europe’s largest used motorbike retailer, with over 2,000 motorbikes available across our dealerships. We focus on making buying a motorbike straightforward, giving riders a wide choice in one place with clear information and support when it’s needed.

We’re proud to have more than 18,000 reviews on Trustpilot with a 4.7 ‘Excellent’ rating. Customer feedback plays an important role in helping us improve and develop our services.

How we prepare our bikes

  • Prepared by our technicians – every motorbike is prepared before it reaches the showroom, including servicing and multi-point checks.
  • HPI & MOT history – each bike comes with a full HPI and MOT history report and at least six months MOT.
  • 90-day warranty – every motorbike comes with a 90-day warranty for added reassurance.
  • 14-day money-back guarantee (online orders) – if you buy online and the bike isn’t right for you, you can return it within 14 days of purchase.

Choice for every rider

With thousands of bikes available, you’ll find a wide mix of styles including sports bikes, cruisers, naked bikes, adventure bikes and 125cc models. We price bikes as standard models, so you won’t pay extra just because a previous owner added upgrades.

Visit us

Our showrooms are located in Macclesfield, Bradford, Bristol, Milton Keynes, Donington Park, and Crawley.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

19K recensioni

5 stelle
4 stelle
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2 stelle
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4,6

Tutte le recensioni

(19.183)

1908 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

They should be ashamed

This company has applied for administration on Friday 17 July 2026
They collected my bike on Monday,13 July promised payment within 4 days, didn’t pay!!!!
Bike was then advertised for sale with Superbikes factory donnington, the same group before they entered administration.
They knew what was happening when they agreed to purchase my bike as this was 4 days before applying for administration, therefore I’ve referred to police as its fraud and theft. Ive lost £5k
I’m Not the only one!!!
Its now a fight to prove ownership

13 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

Filled me with such joy to know this…

Filled me with such joy to know this place is going into Administration 🤣🤣🤣 Karma is such a b**ch , after the months of hell I went through getting sold a bike with only 1 key , trying to get the ignition replaced and then to get low balled on the sale of my bike price makes it even better

Dems the brakes hahahahahahahahahahahahahahahahahaha

6 settembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Three days after buying my bike I found…

Three days after buying my bike I found a fault ( intermittent fuel pump problem causing the bike not to start and stranding me twice) I can relay on my 90 warranty though right! Oh no the company goes bust and I have to deal with this myself claiming is not going to be easy thousands effected say the administrators .

30 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

I sold my motorcycle to We Buy Any Bike…

I sold my motorcycle to We Buy Any Bike who are part of Superbike Factory.

The bike was collected on 13 July 2026, and I received written confirmation that I would receive the full payment within four working days.

Unfortunately, the payment deadline passed and I have still not been paid. I spoke to a member of staff on Friday who advised there were "technical issues" and said they would investigate, but I've received no further update.

Since then I've emailed, texted and repeatedly tried calling, but I've been unable to get through to anyone or obtain any meaningful response. Now I've read other news regarding the current situation it looks like the company has filed a notice of intention to appoint administrators. They owe me a substantial sum of money which I hope I wont have to fight to receive.

I'm posting this to keep others informed and will update this review if the situation is resolved.

20 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

Well I just had a close call

Well I just had a close call almost part exchanged a beautiful Africa twin and something told me to check out the reviews. Good job I did because they have gone in to administration, very close call could have gone badly. Always read the reviews and take heed.

17 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

Will Never buy a bike from them as I…

Will Never buy a bike from them as I wanted a test ride on one of the bikes only to be told I can’t. The bikes look like a spit and polished in a few Days / hours and out for sale again. I’ve been told off a few people STAY AWAY from them. One Guy said I’d NOT buy a wheelbarrow off them idiots.

10 ottobre 2025
Non scritta su invito
Valutata 1 stelle su 5

Absolute shambles

Paid for a bike 2 weeks ago still not been delivered can’t get through to anyone seen that they have filed for administration don’t think I’ll see my money or the bike hope I’m wrong but not happy

18 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

I experienced a familiar scenario

I experienced a familiar scenario, constantly nagged to pay the balance on a £7k motorbike in early July. arranged to pick up from Bristol on the 18th July, received a call on 17th saying they were closed on the weekend 'to give the staff a rest', now it looks like they are going into administration from news on the web. It looks like they knew something was coming, pushed for early payment and held off delivery bikes. Not sure I'll ever see my bike or the money again.

17 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

So I have bought and sold bikes from…

So I have bought and sold bikes from SuperBike Factory, but recently I went to buy one and paid a £500 deposit, I heard nothing for a week, so I called and asked for an update, I was told they sell thousands of bikes, and so they were buys and delivery could be in 2–3 weeks only. I cancelled the sale and now 3/4 weeks later they still haven't returned my deposit and I keep calling, but they don't even answer, terrible company

26 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Easy

Dean i think he’s name is, he was amazing and the lady on the phone Amanda I believe, easy and quick

9 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Alex was very helpful


Alex was very helpful , lovely lad . Not the first bike I've bought from SBF and definitely wont be the last .
Great price , great service. Would recommend to anyone. Thanks guys .

11 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Really easy process

Really easy process, everyone I spoke to has been friendly and efficient. Driver, John who collected the bike was excellent and provided great customer service.

14 luglio 2026
Non scritta su invito

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