Sigma Sports - Wilmslow Recensioni 

98
•
TrustScore 5 su 5

4,8

27 Water Lane, SK9 5AB Wilmslow, England, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I purchased a bike from the Wilmslow shop - it was set up for when I arrived, and Ed patiently took me through things, including setting up the power crank linking it to an app on my phone, which he h... Leggi di più

Valutata 5 stelle su 5

Sigma Sports offered the best price for a new Shimano Dura ace R9200 chainset. Once ordered it was available for collection in two days which was two days before the estimated collection date.

Valutata 5 stelle su 5

Lizzie the sales assistant was super helpful with kitting my wife out with cycling gear. Gave us a break down in price and quality of each item so we could make an informed decision. We purchased seve... Leggi di più

Valutata 5 stelle su 5

Sigma Sport Wilmslow have been absolutely amazing. I purchased a Specialized Tarmac SL8 expert, Due to my size sitting right between two frame sizes Ed at Sigma Sport recommended the 54 frame... Leggi di più


Dettagli dell'azienda

  1. Negozio di biciclette
  2. anche in
  3. Negozio di accessori per biciclette
  4. Negozio di articoli per la corsa

Scritti dall'azienda

We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or visit our London or Midlands stores or use our Reserve and Collect service.

About Sigma Sports

Scritti dall'azienda

Easy Returns!
Sigma Sports will fully refund products for a period of 30 days. Some restrictions apply.
Free UK Delivery!
We offer a free delivery service on all orders over £60.00 shipped to the UK mainland!
Save £25 Off Your First Order
New customers can save up to £25 off their first order. Sign-up to the Sigma Sports newsletter at sigmasports.com. Some restrictions apply.
0% Finance
Now offering 0% finance for UK customers, on a huge range of bicycles, wheels, components and accessories. For full details visit our website.
Worldwide Delivery
Shop in your local currency and pay with your local payment method. We ship worldwide with DHL at competitive delivery prices.
Shop on the Sigma Sports app!
Shop on the Sigma Sports mobile phone iOS or Android app for a quick and easy shopping experience. Available now to UK customers.

Informazioni di contatto

  • 27 Water Lane, SK9 5AB, Wilmslow, England, Regno Unito

  • 01625 365223

4,8

Eccellente

TrustScore 5 su 5

98 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(98)

3799 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Bright Store, Good Service

Very nice bright store, Greeted from the outset, Helped into a sale for a bike computer and got some advice on having some niggles on my bike fixed.

I forgot to use my Blue light Discount though : (

18 agosto 2026
Valutata 5 stelle su 5

Great quality of service at Sigma Sports

Lizzie the sales assistant was super helpful with kitting my wife out with cycling gear. Gave us a break down in price and quality of each item so we could make an informed decision. We purchased several items of clothing and some bib shorts for myself. Lizzie was very friendly and knowledgable about the products. Making a purchase was a pleasure not a chore. Finally a retailer that cares about customer service, we will definitely be returning.

15 agosto 2026
Non scritta su invito
Valutata 1 stelle su 5

I order on the Thursday/brought etc /…

I order on the Thursday/brought etc / for collection rode 38 mile / sorry we where going email you not available / I went on the Monday bearing in mind / ok I said can you then deliver to me / we are now the Tuesday the following week / had to email / then phone yesterday to see where items are .. tbh a bit poor .. what do you guys think … still nothing yet

Cheers Karl

Still waiting *********

4 agosto 2026
Logo di Sigma Sports - Wilmslow

Risposta di Sigma Sports - Wilmslow

Hi Karl,

Thanks for your feedback. We’re sorry there was an issue with the availability of some of the items on your original collection order.

When you visited us, a member of our team explained the discrepancy and agreed with you that you would take the items we had available, with the remaining items sent directly to your home. It was stated at the time to the team that the items were not urgent and we would dispatch via Royal Mail to your home address.

The outstanding items were dispatched on Saturday using Royal Mail Tracked 48. When your partner called us on Monday and explained that the items were required by this coming Friday, a member of our team provided the tracking details and confirmed the dispatch.

Unfortunately, the Royal Mail tracking has not progressed as we would expect since Saturday. We have therefore followed this up with Royal Mail regarding the delay and are continuing to monitor the delivery.

We appreciate the initial stock discrepancy wasn’t ideal, but the outstanding items were dispatched promptly and we’re now actively following up with Royal Mail to get them to you as soon as possible.

The Sigma Sports Wilmslow Team

Valutata 5 stelle su 5

Sigma Sports - New Bike

Lizzie spent time listening to my requirements and then explained everything fully from the start right through to me collecting my bike, even ensuring all the modifications were completed for me before picking up - I couldn’t be more happy with my bike or the service from Lizzie & Sigma. Thank you.

7 agosto 2026
Non scritta su invito
Valutata 1 stelle su 5

Communication was extremely poor

Communication was extremely poor, and relied on me chasing manufacturer for updates. Many failed call back requests.

28 luglio 2026
Logo di Sigma Sports - Wilmslow

Risposta di Sigma Sports - Wilmslow

Hi Gary,

Thank you for taking the time to leave your review.

I'm sorry to hear about the issues you had with your warranty case. I'm sorry that you felt you needed to go directly to Pinarello. From reviewing the case and speaking to the staff involved I understand that there were some delays with your replacement frame coming to us from Italy, and whilst I appreciate that some of the communication may have been slow, my colleague in store who was dealing with your claim was on annual leave.

I am sorry that this wasn't picked up by anyone else at the time, but I am glad to see that we have been able to replace your frame and get it back to you.

Many thanks,

Chris
(Customer Care Manager)

Valutata 5 stelle su 5

Good friendly service

Good friendly service, and a quick turnaround from ordering my SL6 bent mech hanger with the click and collect option so I could double check it was the right one in the shop before buying,

14 luglio 2026
Valutata 5 stelle su 5

Great bike shop and staff

Great bike shop , great website ! Probably the best bike website around here ! From the moment I ordered the bike and put a deposit down to the correspondence by email and phone was top notch and purchase day was made easy and calm by Leon and gave great advice and no rocket science just courteous sound solid advice ! Highly recommend my experience oh and the bike is 👌

24 luglio 2026
Non scritta su invito

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