Ho riscontrato il problema con il tappo e la linguetta in silicone purtroppo, altrimenti sarebbe stata perfetta.
Risposta di Moonkie
Dear Customer,
Thank you so much for your thoughtful and detailed feedback. We’re delighted to hear that you’re happy with the quality of our products and that the bowls and cups have been working well for your little one.
We’re sorry, however, to hear about the issue you experienced with the straw cup lid. This is not what we would normally expect, and it may be related to how the silicone tab or lid is being fitted or used. Our customer support team will reach out to you privately to better understand the situation and provide the correct usage guidance so you can use the cup more comfortably and confidently.
We truly appreciate your trust in Moonkie and are especially grateful to hear that you would consider purchasing from us again. Your support means a great deal to us.
Warm regards,
Moonkie Customer Support Team