First visit to Glasgow store was a warm amd welcoming experience. Beautiful store well layed out and so easy to find beautiful frames from their extensive range . Within minutes I was guided by staf... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Very pleased with the whole experience of buying prescriptions sunglasses from IOLLA. The assistant in the Bruntsfield store in Edinburgh gave great advice and took her time over the fitting for the v... Leggi di più
L'azienda ha risposto
There was such a good selection of frames to choose from. Shop was well laid out with plenty of room to browse and make selections without any pressure from pushy staff. The assistants were very pleas... Leggi di più
L'azienda ha risposto
Being a spectacle wearer for over 50 years, I have bought many pairs of glasses and have acquired some knowledge about frames and lenses. I bought my first IOLA glasses about 3 years ago and with a... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
IOLLA is a Scottish brand with a mission to change the way people buy eyewear. We set out to build the best eyewear shopping experience we could, and we made it the core of what we do. By cutting out unnecessary costs, designing glasses in-house and partnering straight with the factories we are able to provide higher-quality, better-looking eyewear at a fraction of the current price.
Informazioni di contatto
Glasgow, Regno Unito
- 0141 334 9044
- help@iolla.com
- iolla.com
4,9
Eccellente
2K recensioni
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Ha risposto al 93% delle recensioni negative ricevute
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First visit to Glasgow Store and will return
First visit to Glasgow store was a warm amd welcoming experience. Beautiful store well layed out and so easy to find beautiful frames from their extensive range .
Within minutes I was guided by staff and found my specs , which were absolutely perfect. Staff were friendly and very knowledgeable. Happy customer
22 luglio 2026
IOLLA failed to deliver my new glasses…
IOLLA failed to deliver my new glasses in the agreed time.
The reason given was the glasses were faulty and new ones would need to be made
You emailed me telling me I would get 20% 0ff of the next order (within two years).
It is very unlikly I will use IOLLA in the future or recomend your service.
I am dissatisfied with the poor service.
22 luglio 2026
Risposta di IOLLA
Were so sorry that you feel let down by your experience John. I can see that a member of our Customer Support Team has already reached out to you via email. We'd love for you to get back in touch with us directly so we can do all we can to turn this around for you
Courteous and knowledgeable staff
Courteous and knowledgeable staff - prompt service. Iolla would now be my preferred provider of spectacles.
22 luglio 2026
Risposta di IOLLA
Wow, this is so fantastic to hear James! I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted.
Really friendly staff who were ready to…
Really friendly staff who were ready to help and a fair price that includes extras such as thinning which elsewhere would've cost a fortune
22 luglio 2026
Risposta di IOLLA
Hey, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Great glasses and staff
Polite and friendly staff, and a great pair of glasses at a reasonable price. Wide choice of frames, and no pressure from sales people as you browse.
22 luglio 2026
Risposta di IOLLA
We’re delighted to hear you had a great IOLLA experience! Thanks for taking the time to write us this lovely review. We hope to see you again soon.
Risposta di IOLLA
Hey, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Friendly knowledgable staff I will…
Friendly knowledgable staff I will definitely be back
20 luglio 2026
Risposta di IOLLA
Wow, this is so fantastic to hear Scott! I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted.
Great selection on display
There was such a good selection of frames to choose from. Shop was well laid out with plenty of room to browse and make selections without any pressure from pushy staff. The assistants were very pleasant, approachable and happy to help. New glasses arrived by post within the specified time. Great service.
20 luglio 2026
Risposta di IOLLA
Hey, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Risposta di IOLLA
Hey Jannine, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Risposta di IOLLA
We’re delighted to hear you had a great IOLLA experience Donna! Thanks for taking the time to write us this lovely review. We hope to see you again soon.
Risposta di IOLLA
Hey Tracey, thanks for leaving us this 5 star review! We hope to see you again soon.
Risposta di IOLLA
Hey Brian, wow what a lovely review! It’s great to hear how much you are loving your new IOLLA glasses. We look forward to seeing you back again soon.
Great experience in store!
Great experience, great frames and I left with two new frames :)
20 luglio 2026
Risposta di IOLLA
We’re delighted to hear you had a great IOLLA experience Victoria! Thanks for taking the time to write us this lovely review. We hope to see you again soon.
Risposta di IOLLA
We’re delighted to hear you had a great IOLLA experience Mike! Thanks for taking the time to write us this lovely review. We hope to see you again soon.
Really quick postage and I love my…
Really quick postage and I love my glasses - thank you!
17 luglio 2026
Risposta di IOLLA
Hey Rachel, wow what a lovely review! It’s great to hear how much you are loving your new IOLLA glasses. We look forward to seeing you back again soon.
Why go anywhere else?
Knowledgeable and very helpful staff. Clear pricing structure. Great selection in products.
14 luglio 2026
Risposta di IOLLA
Hey Sharon, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
The staff were very helpful in helping…
The staff were very helpful in helping me choose glasses very pleased with them quality good
17 luglio 2026
Risposta di IOLLA
Wow, this is so fantastic to hear Christina! I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted.
Buying glasses made easy.
Being a spectacle wearer for over 50 years, I have bought many pairs of glasses and have acquired some knowledge about frames and lenses.
I bought my first IOLA glasses about 3 years ago and with all day every day wear it was time to replace them. As the quality of both frames and lenses had proved to be as good or even better than previous top quality suppliers I had no hesitation about going back to IOLA to buy my new ones. I found the choice of frames sufficient and the staff very helpful in helping me with choosing and measuring for vari focal lenses.
IOLA delivered my new glasses within the promised time, another perfect pair of glasses 🤗
16 luglio 2026
Risposta di IOLLA
Hey Kenny, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
The staff in Edinburgh were extremely friendly
The staff in Edinburgh were extremely helpful and pleasant Also prompt delivery of new glasses was excellent and I was able to follow delivery very clearly Thank you
16 luglio 2026
Risposta di IOLLA
We’re delighted to hear you had a great IOLLA experience Patricia! Thanks for taking the time to write us this lovely review. We hope to see you again soon.
Relaxed no pressure No one breathing…
Relaxed no pressure No one breathing down your neck trying to get a sale and great value with no hidden extras to bump up the price
17 luglio 2026
Risposta di IOLLA
We’re delighted to hear you had a great IOLLA experience Andrew! Thanks for taking the time to write us this lovely review. We hope to see you again soon.
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