Great service from Haldane Fisher. I had quite awkward drop-off location that the initial delivery truck couldn't fit into. The team were really nice about it however - and didn't give up. They came... Leggi di più
L'azienda ha risposto
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Scopri cosa dicono le persone
Placed order, your Company rang next day to say it was an old brochure and no longer supply the size I required, but did source different doors for me! Now awaiting delivery or confirmation to when t... Leggi di più
The range of products available is excellent and for the small customer the option to buy in smaller quantities to suite is great. Being able to order in the required quantity minimises wastage and m... Leggi di più
L'azienda ha risposto
Ive had two good visits with the Bangor branch. Staff going that extra mile answering queries and checking things, and always offering to help me put things in my car.
Dettagli dell'azienda
- Fornitore di materiali edili
- Negozio di forniture per il bagno
- Negozio di porte
- Fornitore di fabbricati da giardino
- Rivendita di legname
- Negozio di forniture idrauliche
Informazioni su Haldane Fisher
Scritti dall'azienda
Haldane Fisher is one of the leading independent suppliers to the construction industry in the UK and Ireland, serving both trade customers and the general public.
Haldane Fisher is part of the Haldane Group, made up of Haldane Fisher NI, Haldane Fisher UK, Haldane Fisher Isle of Man, GE Robinson & Prowood. Bringing the total number of branches within the Group to twenty-two.
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Informazioni di contatto
Shepherds Way Carnbane Industrial Estate, Newry , BT35 6QQ, Newry, Regno Unito
- 028 3026 3201
- info@haldane-fisher.com
- haldane-fisher.com
4,4
Eccellente
2K recensioni
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Le persone hanno visualizzato anche
Placed order
Placed order, your Company rang next day to say it was an old brochure and no longer supply the size I required, but did source different doors for me! Now awaiting delivery or confirmation to when they arrive!
26 agosto 2026
Ladas Drive branch staff attitude
The Ladas Drive branch emailed me to tell me that my order was ready to be collected. When I arrived to collect my order told by one of the staff that they didn't have it in stock. I was given no apology. Instead the staff member said " what do you want me to do about it". Also in the store they allowed a customer to go around the shop swearing loudly. He actually walked around the counter into the staff area. To put his own rubbish into the staff bin. Disgraceful customer service. At least one of the staff had the decency to refund my money back into my account. As I asked to be refunded as I in good conscience could not give my money to be treated as if I was in the wrong for questioning why was I told to collect my items. If the stock was not available in the store.
14 agosto 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Building to a budget on a budget…
The range of products available is excellent and for the small customer the option to buy in smaller quantities to suite is great. Being able to order in the required quantity minimises wastage and makes small projects cost effective.
Easy ordering system and delivered at a time that suuts best.
13 agosto 2026
Risposta di Haldane Fisher
Thank you for your great review! We’re delighted our product range, flexible quantities and convenient delivery worked well for you. We really appreciate your feedback and look forward to helping with your next project!
My items just abandoned in the rain…
My items just abandoned in the rain outside not a phone call or a knock on the door to make sure its left in safe place
26 agosto 2026
Risposta di Haldane Fisher
We’re very sorry to hear this. Your delivery should have been left in a safe, suitable place, and you should have been notified. We apologise for the inconvenience and disappointment caused, and we’ll be addressing this with our delivery team.
I had expected a text before arrival
I had expected a text before arrival, but luckily I was here. Got 3x 750kg bags of top soil that was good quality and the driver was very pleasant and helpful.
24 agosto 2026
Risposta di Haldane Fisher
Thank you for your review! We’re pleased to hear you were happy with the quality of the topsoil and found our driver helpful and pleasant. We’ll also take your feedback regarding the delivery notification on board.
Great team on deliveries
Great service from Haldane Fisher. I had quite awkward drop-off location that the initial delivery truck couldn't fit into. The team were really nice about it however - and didn't give up. They came up with a solution involving sending a smaller truck / crane - which they did so speedily and and then managed to skillfully get it into the desired location (saving me a full day of back breaking wheelbarrowing in the process!)
Great service from the Bangor branch team!
1 settembre 2026
Non scritta su invito
Risposta di Haldane Fisher
Thank you for the fantastic review! We’re delighted the Bangor branch team could find a solution and get your delivery safely into place. We really appreciate your kind words and are glad we could save you the back-breaking wheelbarrow work.
Ive had two good visits with the Bangor…
Ive had two good visits with the Bangor branch. Staff going that extra mile answering queries and checking things, and always offering to help me put things in my car.
11 agosto 2026
Very easy to order on line and pick up
22 agosto 2026
Risposta di Haldane Fisher
Thank you for your lovely review! We’re delighted to hear that you found ordering online and picking up your order so easy and convenient. We really appreciate your support and hope to see you again soon!
Risposta di Haldane Fisher
Thank you for your great feedback! We’re so pleased everything was quick and hassle-free. We really appreciate your support and hope to welcome you back again soon!
Not impressed to be honest
Not impressed to be honest , it was over two weeks for my order to be delivered and when it did there was no notice….
The sleepers are not all the same size as proclaimed, can be 10cm longer or shorter.
1 giugno 2026
Risposta di Haldane Fisher
We’re sorry to hear about your experience.
We apologise for the delay and lack of delivery notice, and we’re also sorry to hear about the variation in sleeper sizes.
We appreciate your feedback and will be looking into these issues with our team.
Didn't have what they said they had
Didn't have what they said they had
Ended up standing waiting for about 20 minutes to get it sorted, bang average service
6 agosto 2026
Risposta di Haldane Fisher
We’re sorry to hear about your experience.
We understand how frustrating it must have been to be told we had something available, only to then find out we didn’t and have you waiting around for around 20 minutes while it was sorted.
That’s not the level of service we aim to provide. We appreciate you taking the time to leave feedback, and we’ll be looking into what happened with the team.
Goods delivered on time no issues.
17 agosto 2026
Risposta di Haldane Fisher
Thank you for your feedback!
We’re delighted to hear that your goods were delivered on time and everything went smoothly. We really appreciate you taking the time to leave a review.
It was great that the delivery person…
It was great that the delivery person put the bulk items were i needed them having to try getting it from A to B
17 agosto 2026
Risposta di Haldane Fisher
Thank you for your lovely feedback!
We’re so pleased to hear that our delivery person was able to put the bulk items exactly where you needed them, saving you the hassle of moving everything from A to B. We really appreciate you taking the time to share your experience!
Great customer communication
Made the order, not sure why it then processed to a different store after purchase to somewhere where there was no stock. But when the fella called to tell me he then also arranged to transfer the order to another store and it was delivered within the first couple of days of the delivery timescales provided.
18 agosto 2026
Risposta di Haldane Fisher
Thank you for taking the time to leave your review. We’re sorry for the initial confusion with your order, but we’re pleased to hear that our team was able to resolve the issue quickly by arranging a transfer to another store and that your order was delivered within the expected timescale.
We really appreciate your patience and understanding, and we hope you’re happy with your purchase!
No email to say product ready for collection
Online ordering was ok, I thought with the product being in stock I would be able to pick it up quickly. I was told to wait on an email before going to the store but it never came. I phoned a few days later to be told it was ready to pick up. In my opinion they need to be sharper on updating customers about orders. Customer service when going to the store was good.
17 agosto 2026
Risposta di Haldane Fisher
Thank you for taking the time to share your feedback. We’re pleased to hear that you found our customer service at the store to be good.
We’re sorry, however, for the delay in communication regarding your order. We understand how frustrating it must have been to wait for the collection email and then have to contact us to find out that your order was ready. We appreciate you highlighting this, and we’ll take your feedback on board as we continue to improve our order updates and communication.
Thank you again for your patience and for bringing this to our attention.
Risposta di Haldane Fisher
Thank you for your kind review! We’re delighted to hear that you found our staff friendly and helpful and were happy with the service. We really appreciate your support and look forward to welcoming you back again!
Great service and delivery and earlier…
Great service and delivery and earlier than expected date which was a bonus bags great size well packed
15 agosto 2026
Risposta di Haldane Fisher
Thank you for your fantastic review! We’re delighted to hear that you were happy with the service and delivery, and that your order arrived earlier than expected. It’s also great to hear that you were pleased with the size and packaging of the bags.
We really appreciate your feedback and hope to welcome you back again soon!
Excellent service
Excellent service, as always. Regular updates, friendly customer service, and delivery a day earlier than expected to kindly accommodate.
14 agosto 2026
Risposta di Haldane Fisher
Thank you for your fantastic review! We’re delighted to hear that you received excellent service, with regular updates and friendly customer service throughout. It’s great to know we were also able to accommodate an earlier delivery for you.
We really appreciate your continued support and look forward to serving you again!
Risposta di Haldane Fisher
Thank you for bringing this to our attention. We’re sorry to hear you’ve experienced an issue. We are currently looking into this and will be in contact with you as soon as possible to discuss this further.
Thank you for your patience and understanding.
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