FlatRate Moving Recensioni 

1251
TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

Our movers we efficient and careful with our items and very friendly. Our interstate move was a breeze thanks to their packing and unpacking services!

L'azienda ha risposto

Valutata 5 stelle su 5

Ricardo was excellent—and Richard and his team were top-notch. We have done 5 moves with Flatrate. We have always been impressed with their service.

L'azienda ha risposto

Valutata 5 stelle su 5

These 2 guys worked their butts off and made my apt to apt move in NYC so stress-free. They handled all of my furniture with care and schlepped up 5 flights of stairs in August! Super impressed with t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Flat Rate was superior in helping me reschedule my move dates and on moving day the guys were so quick and professional! Moving is always stressful and I think this is the first time I felt like I wa... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Impresa di traslochi
  2. Servizio di logistica
  3. Servizio di trasloco e immagazzinamento

Scritti dall'azienda

FlatRate Moving is NYC’s #1 recommended mover, revolutionizing the industry since 1991 with guaranteed, all-inclusive pricing that eliminates hidden fees for a completely stress-free experience. With over 30 years of expertise, we specialize in local, long-distance, international, and commercial moving services, along with secure storage solutions. Our flat-rate pricing ensures no surprises, while our team of expert movers is professionally trained to handle your belongings with care. We utilize advanced technology, including the MyFlatRate app, allowing customers to track and manage their move seamlessly. Our premium packing services use high-quality materials for maximum protection, ensuring every item arrives safely. Known for our efficiency, professionalism, and reliability, we simplify the moving process with meticulous planning, secure packing, and real-time tracking. Whether relocating across town or internationally, our customers trust us to deliver on time and with the utmost care. Get your free quote today!


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

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Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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4,7

Tutte le recensioni

(1251)

98 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

These 2 guys worked their butts off and…

These 2 guys worked their butts off and made my apt to apt move in NYC so stress-free. They handled all of my furniture with care and schlepped up 5 flights of stairs in August! Super impressed with the movers.

3 agosto 2026
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Risposta di FlatRate Moving

Five flights in any month is no small task. We’re glad the crew worked so hard, handled your furniture with care, and made your NYC apartment move feel stress-free.

Valutata 5 stelle su 5

Ricardo was excellent—and Richard and…

Ricardo was excellent—and Richard and his team were top-notch. We have done 5 moves with Flatrate. We have always been impressed with their service.

25 luglio 2026
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Risposta di FlatRate Moving

Five moves with FlatRate means a lot. The team will appreciate the kind words, and we’re glad the service continues to impress.

Valutata 5 stelle su 5

Great experience

Excellent service before and during the move. Very dedicated, professional team.

24 luglio 2026
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Risposta di FlatRate Moving

From the planning to move day, we’re glad the team delivered excellent service and stayed dedicated throughout the process. Thank you for choosing FlatRate.

Valutata 5 stelle su 5

Great movers!

Our movers we efficient and careful with our items and very friendly. Our interstate move was a breeze thanks to their packing and unpacking services!

24 luglio 2026
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Risposta di FlatRate Moving

An interstate move is a big project, and we’re glad the packing and unpacking support helped make it feel easier. Thank you for choosing FlatRate and for recognizing the crew’s care and friendliness.

Valutata 2 stelle su 5

Bad customer Service.

I moved my family out of NYC to eastern Long Island over June 30 to July 1. We packed all of our own items. The crew was hard working, let there be no doubt about that. However they showed up over an hour late on move out day but at least they were adequately staffed for the move out. The following day they were down one person to only three people to help us move in. Again, they worked very hard. Unfortunately when they reassembled our mechanical storage bed the bed no longer worked to act as a storage bed. They disassembled a wardrobe and lost the shelves upon arrival. There was damage to one of the legs of our living room couch that all but renders the couch not quite safe to sit on any longer. They also left two boxes at the destination that are clearly labeled with someone elese’s name and likely were from the prior move the truck was used for. When I originally contacted customer service I was promised $350 back on the $5300 I paid. That was two weeks ago and the amount still has not been refunded to me despite multiple calls and multiple voicemails to customer service to follow up on it. In fact they had promised to send someone to reassemble the mechanical bed correctly and to pickup the packages belonging to that other customer but again, there is no follow up from customer service and no returning of my calls. I paid extra to secure the move period of June 30 to July 1 so to see that they were short staffed on move in day and that possible led to the damaged bed and other sloppiness is frustrating.

1 luglio 2026
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Risposta di FlatRate Moving

Thank you for sharing your feedback. We regret that the delivery, reassembly, and follow-up communication did not meet the standard we aim to provide. Our team has reviewed the matter, issued a refund as discussed, and addressed the service concerns internally with the appropriate departments.

Valutata 5 stelle su 5

Our moving team was exceptional

Our moving team was exceptional! Speedy, professional, and handled all our items with care.

16 luglio 2026
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Risposta di FlatRate Moving

Exceptional is a great compliment. Thank you for choosing FlatRate, Liz.

Valutata 5 stelle su 5

"Outstanding"!!

From the first call for a quote until the last piece of furniture was put into place the service was outstanding. I highly recommend the FlatRate Moving Co.

14 luglio 2026
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Risposta di FlatRate Moving

This is the full experience we want every customer to have. Thank you for choosing FlatRate and for the outstanding recommendation.

Valutata 5 stelle su 5

Team was amazing

Team was amazing! Very friendly, efficient and accommodating! Everything was well wrapped and protected.

8 luglio 2026
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Risposta di FlatRate Moving

Thank you for the great review. We’re happy the team made the move easy and made sure everything was properly wrapped and protected.

Valutata 5 stelle su 5

Excellent Overall Expereince

My wife and I hired FlatRate Moving for a whole-house move from Rhode Island to southeastern Pennsylvania after a friend, who had used them many times, recommended them.

From our first conversation with Adam, our FlatRate Moving Consultant, through packing, moving, and final delivery in Pennsylvania, the team was one of the most professional I have worked with in years. The entire process—from their arrival in Rhode Island to move-in at our new home in Pennsylvania—took just over 24 hours.

Adam guided us through the inventory, pricing, truck size, and crew requirements. He made the process easy, answered every question promptly, and handled each detail professionally.

Jimmy led the moving crew with four colleagues, and they worked together professionally, efficiently, and calmly. They treated our belongings with exceptional care and protected both homes throughout the move.

After unpacking, it was clear that their attention to detail, excellent packing, and careful handling resulted in zero damage to our homes or belongings.

I wholeheartedly recommend FlatRate to anyone looking for a smooth, hassle-free move. They honored their pricing, delivered exactly what they promised, and completed the move without damage or conflict.

They truly reflect my belief that…
“Quality Never Costs As Much As The Money It Saves.”

2 giugno 2026
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Risposta di FlatRate Moving

Bill, Thank you for such a thoughtful recommendation. We’re honored your friend referred you to FlatRate and happy to hear the whole team delivered the level of service you expected for such an important interstate move. From planning through delivery, it’s great to know the process was smooth, well coordinated, and completed with the care your homes and belongings deserved.

Valutata 5 stelle su 5

Truly excellent moving company

Truly excellent moving company. The first moving company I would use again. Excellent customer service and reliability. Absolute pros. Used for two moves and a storage between.

Also special shoutout to Ming, who was truly spectacular.

2 luglio 2026
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Risposta di FlatRate Moving

Thank you for trusting FlatRate! We’re proud to be the moving company you’d choose again and appreciate the kind words about our team and service.

Valutata 1 stelle su 5

Dont recommend them at all

Dont recommend them at all. I got my stuff almost one month after the scheduled date. boxes came torn. unprofessional pickup persons.

7 giugno 2026
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Risposta di FlatRate Moving

Thank you for your feedback. We regret that the delivery timing, box condition, and pickup experience did not meet the standard we aim to provide. We have reviewed this matter internally and addressed the communication and service issues with the appropriate team.

Valutata 5 stelle su 5

Flatrate - The best movers!

My team was awesome! Polite, positive and they asked questions when needed. They worked so hard and were truly grateful for the lunch I provided.

I had no problems or issues from my first call, interaction with Matt, packing and unpacking and working with 4 great movers for 2 days. This is the third time I’ve used Flatrate and I will definitely recommend and use you for my next move.

Thank you! You are running a great business.

Asa

18 giugno 2026
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Risposta di FlatRate Moving

Asa - Thank you for such a thoughtful review and for choosing FlatRate for the third time. We’re happy Matt and the moving team made the entire process smooth across both days, from start to finish. Your kind words mean a lot, and we truly appreciate the recommendation.

Valutata 5 stelle su 5

Excellent experience moving from New…

Excellent experience moving from New York City to Miami. Totally seamless, attention to detail, professionalism and great people to deal with from start to finish.

10 giugno 2026
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Risposta di FlatRate Moving

Thank you for trusting FlatRate with your NYC to Miami move. We’re happy to hear the entire process felt seamless and well handled from start to finish. We appreciate the kind words and the recommendation.

Valutata 5 stelle su 5

These guys were great

These guys were great! Courteous, efficient and very helpful. Booking was easy, and the rate was very fair for the job.

11 giugno 2026
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Risposta di FlatRate Moving

Thanks for the review! We're glad the whole process was smooth and that you had a positive moving experience with FlatRate.

Valutata 5 stelle su 5

Five star experience

Five star experience. The crew was very professional and made sure furniture was taken care of and placed in the right place. Booking the move was easy. Great experience with them.

2 giugno 2026
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Risposta di FlatRate Moving

Thank you for the five-star review. We’re happy the booking was simple and that move day was handled with care, from protecting the furniture to getting everything set up where it belonged.

Valutata 5 stelle su 5

This company has met all expectations…

This company has met all expectations from start to finish, They are very professional and the team I got worked very hard and diligently to get the move done within the time restraints of the apartment building I moved into.
Define will recommend and use again.

28 maggio 2026
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Risposta di FlatRate Moving

Thank you for the recommendation. Apartment building time windows can make a move more demanding, so we’re happy the team stayed focused, worked hard, and got everything completed within the schedule.

Valutata 5 stelle su 5

Greatest movers

Greatest movers! The team of men who did my move a year ago I requested for my recent move. They are amazing, considerate and make the job go smoothly. The day of my move there was a minor glitch but the company’s response team took care of me and made sure I was happy and satisfied with choosing their service. I highly recommend.

26 maggio 2026
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Risposta di FlatRate Moving

Thank you for coming back to FlatRate and for recommending us again. It means a lot that you requested the same crew a year later, and we’re glad our response team was able to step in quickly and make sure you felt taken care of.

Valutata 5 stelle su 5

Flat Rate was exceptional and professional!

Flat Rate was superior in helping me reschedule my move dates and on moving day the guys were so quick and professional! Moving is always stressful and I think this is the first time I felt like I was getting the best movers in the area! Flat Rate was priced reasonably and the communication on moving day was top notch! I definitely will be recommending this company to my friends!

26 maggio 2026
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Risposta di FlatRate Moving

Thank you for the wonderful recommendation. We’re happy the team was able to make the process flexible before move day and so well handled once the move began. It means a lot to hear FlatRate felt like the best choice from scheduling through final communication.

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