I have been buying cotton trader products for many years. During the recent hot weather, I found Cotton Trader soft cotton vee neck tops (men) to be so comfortable and cool with so many colours on... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Excellent delivery service within a few days at a delivery charge for £3.99. Cotton Traders offers wide range of nice clothes to choose from. Unfortunately I have to return all 3 garments in whic... Leggi di più
L'azienda ha risposto
I have used cotton traders for over 30 years but after losing some weight and needed some more shorts I searched through various shops and outlets but wasn’t satisfied. Did what I should have done in... Leggi di più
L'azienda ha risposto
Used the delivery to store option which worked very well. Communication was good and store had my order ready for my collection. Tried the items on and all were satisfactory. The only downside was, be... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di scarpe
- Negozio di abbigliamento donna
Scritti dall'azienda
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Informazioni di contatto
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, Regno Unito
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4,4
Eccellente
212K recensioni
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Good prices, excellent service, great products.
Able to order quickly click and collect on line. Notified when at store, tried all three items on, fit perfectly. Good price with discount. More than happy again.
26 luglio 2026
Risposta di Cotton Traders
We are delighted to hear that you were able to order quickly using our click and collect service and that you were notified when your items were at the store. It is wonderful that all three items fit perfectly and that you are more than happy with your purchase!
Great product great prices
24 luglio 2026
Risposta di Cotton Traders
Thank you for your positive feedback! We are so pleased to hear that you are happy with both the quality of our products and our pricing.
as expected
26 luglio 2026
Risposta di Cotton Traders
We are glad you found everything as expected. Thank you for your positive review.
Beautiful bias cut satin skirt
Beautiful bias cut satin skirt. Well fitting, looks very expensive, but really good price
26 luglio 2026
Risposta di Cotton Traders
We are so pleased to hear that you love our beautiful satin skirt and appreciate its great fit and excellent value. Thank you for your wonderful feedback.
Risposta di Cotton Traders
We are delighted to hear that you are pleased with the quality of our clothing and appreciate our swift delivery and returns service. Thank you for your wonderful feedback!
Good quality, comfortable at a good price
I have used cotton traders for over 30 years but after losing some weight and needed some more shorts I searched through various shops and outlets but wasn’t satisfied. Did what I should have done in the first place and went back to Cotton Traders. Slight gamble on the sizes but fortunately got it right and very happy with the results. Top quality, good looking, comfortable shorts, delivered on time at a good price. Should have known better than to waste time trying elsewhere.
26 luglio 2026
Risposta di Cotton Traders
We truly appreciate your long-standing loyalty and are delighted to hear you are so happy with your new shorts! It is wonderful to know that our products continue to meet your expectations for quality, comfort, and value.
Happy with purchases very good fit didn’t wait too long for delivery
Everything I’ve ordered has been a good fit I am size 16 and they fit perfectly.
10 luglio 2026
Risposta di Cotton Traders
We are so happy to hear our clothing provides a perfect fit for you! Thank you for sharing your positive experience.
The short pull on pants I ordered
The short pull on pants I ordered, were supposed to be a 27 leg. Unfortunately they were very long indeed for a 27 what I normally am. Please do a shorter leg. Eg. A 25 leg. Thankyou. Otherwise they would have been o.k..
26 luglio 2026
Risposta di Cotton Traders
Thank you for taking the time to leave a review. We are sorry to hear that the leg length of the pull-on pants was not as expected. We appreciate your valuable feedback regarding a shorter leg option, and we will pass this on to our buying team.
Great quality…
Cotton Traders send out my goods promptly and they take care to make sure the goods are of really good quality. I really recommend this company and I will continue to buy from them.
20 luglio 2026
Risposta di Cotton Traders
Thank you for your wonderful review! We are so pleased to hear that your goods are sent out promptly and that you consistently find them to be of really good quality. It is great to know you recommend us!
Shoes are perfect and great value
26 luglio 2026
Risposta di Cotton Traders
Thank you for taking the time to leave a review. We're so pleased to hear that you found the shoes perfect and that they offer great value.
Risposta di Cotton Traders
Thank you for taking the time to leave a review. We're so pleased to hear that your items were delivered on time and that they were a perfect fit.
Always good delivery good and so far…
Always good delivery good and so far Products good
26 luglio 2026
Risposta di Cotton Traders
Thank you for taking the time to leave a review. We're so pleased to hear that you consistently receive good delivery and are happy with the quality of our products.
The quality of the garments is first class.
The quality of the garments is excellent.
Delivery service is first class.
26 luglio 2026
Risposta di Cotton Traders
Thank you for taking the time to leave a review. We are delighted to hear that you are happy with the excellent quality of our garments and that you experienced first-class delivery service.
Ordered an item online which stated it…
Ordered an item online which stated it was available. Then had an email to say it was now out of stock. My money was refunded. As I needed the item I had to reorder it in a different colour but I again had to pay for postage which I had already done in my first order.
This situation was not my fault as the item was supposed to be available. Why should I have to do this?
26 luglio 2026
Risposta di Cotton Traders
Hi,
Thank you for taking the time to leave a review. We sincerely apologise for the inconvenience and frustration caused by the item being out of stock after your initial order. We understand your disappointment regarding the need to reorder and incur additional postage costs.
I have issued a refund for your postage which will show on your original payment method within the next 3-5 working days.
Kind regards,
Michelle
Risposta di Cotton Traders
Thank you for taking the time to leave a review. We're so pleased to hear that you're happy with both the service you received and that the items were as described.
Good value light tee shirts
Excellent price.
Good lightweight summer tee shirt.
Nice variety of colours.
Good delivery. Items were delivered two days after ordering.
26 luglio 2026
Risposta di Cotton Traders
Thank you for taking the time to leave a review. We're so pleased to hear you're happy with the excellent price and the good quality of our lightweight summer t-shirt. It's also great to know you appreciate the variety of colours and the speedy delivery.
I can’t really remember anything about…
I can’t really remember anything about this transaction so everything must have gone really smoothly and I must have had a very good experience.
5 dicembre 2025
Risposta di Cotton Traders
Thank you for taking the time to leave a review. We're so pleased to hear that your experience was smooth and positive. It's wonderful when everything goes well.
Poor sizing of products compared to…
Poor sizing of products compared to similar brands. Sizing guide should be clearer.
Charging for returns for products in wrong sizes that then have to be reordered is not unfair market practice.
Would not use again.
26 luglio 2026
Risposta di Cotton Traders
Hello Chris Whitfield,
Thank you for your feedback and we're sorry to hear about your disappointing experience with our product sizing and return policy. We understand your frustration when items don't fit as expected, and we regret that our sizing guide was not clearer for you.
I have today refunded the postage costs back to your original method of payment and apologise for any inconvenience caused.
Kind regards
Carolyn
Customer Support Team
Stolen Shirt
Products are good Quality but the bags I have received lately have been opened an a shirt stolen from one of them.
10 giugno 2026
Risposta di Cotton Traders
Hello David,
Thank you for your review and we are pleased to hear you are happy with the quality of our products.
I can see we replaced a shirt which was missing from a previous order, and I can assure you that this was escalated with our courier company, for their immediate attention.
If you have had any issues regarding this order, please could you contact our Customer Care Team on 0161 286 4321 for further assistance.
We sincerely apologise for any inconvenience caused regarding deliveries.
Kind regards
Carolyn
Customer Support Team
Beaituful material and very reliable…
Beaituful material and very reliable service Best Company Ever
26 luglio 2026
Risposta di Cotton Traders
Thank you for taking the time to leave a review. We're delighted to hear that you appreciate our beautiful material and very reliable service. Thank you for calling us the "Best Company Ever"
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