I was very pleased with both pairs of Chinos but the reason this is not a five star rating is that one pair had trouser legs that were a bit snug. I didn’t see any references to narrow legs in the des... Leggi di più
Sede
Cambia sedeHornsea Freeport Outlet, Unit 35, HU18 1UT Rolston Road, East Yorkshire, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I was gifted a Jacket for Christmas, there was a fault with the jacket. When I took the item back to the shop I found the after sales support to be second to none. The gentleman working at the sh... Leggi di più
L'azienda ha risposto
I don't agree with you charging a delivery fee for a collection item? Yes if it is to my home but not when I still have a 35 mile round trip to pick up my item from your store!
L'azienda ha risposto
Went into Cotton Traders in Hornsea looking for a pair of shoes. Sale was on and found the right shoes but in wrong size. The manager could not have been more helpful. He looked on the computer and... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di scarpe
- Negozio di abbigliamento donna
Scritti dall'azienda
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Informazioni di contatto
Hornsea Freeport Outlet, Unit 35, HU18 1UT, Rolston Road, East Yorkshire, Regno Unito
- 01964 535095
4,6
Eccellente
82 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Well designed aqua swimsuit
Great quality and design swimwear. Very happy with purchase. Easy and free pick up from local store.
22 gennaio 2026
Risposta di Cotton Traders - Hornsea Freeport
We appreciate your positive review and are happy to learn that you found great quality and design in our swimwear and had easy, free local store pickup.
Very helpful and friendly staff
Very helpful and friendly staff. The assistant took the time to find the jeans that I wanted in another store and arranged for them to be delivered to me.
15 gennaio 2026
Risposta di Cotton Traders - Hornsea Freeport
We're happy to hear that our staff was so helpful and we appreciate you taking the time to share your positive experience with us 😀 It's great to know we could find what you wanted.
Very pleased with my order just what I…
Very pleased with my order just what I needed
1 dicembre 2025
Risposta di Cotton Traders - Hornsea Freeport
We appreciate your positive feedback and are pleased to learn your order met your needs. Thank you for sharing.
Easy to order and easy to return
Easy to order and easy to return. The first pair of trousers were too big but the second pair were perfect and of good quality for the price.
A very satisfied customer.
Thank you.
1 novembre 2025
Risposta di Cotton Traders - Hornsea Freeport
We appreciate your feedback and are glad the return process was easy for you. We're happy to hear that the second pair of trousers fit perfectly and that you are satisfied with the quality.
Having bought online and received the…
Having bought online and received the wrong size I decided to try one of the outlets.
The selection was ok but plenty in my size and staff were great
5 ottobre 2025
Risposta di Cotton Traders - Hornsea Freeport
We appreciate your visit to our outlet. We're happy to hear that our staff were great and that you found what you needed in your size after the initial online issue. Thanks for the feedback.
Risposta di Cotton Traders - Hornsea Freeport
We appreciate your positive feedback, we are so happy you were pleased with the excellent quality and the wide variety of choices.
Fantastic customer service from Hornsea branch manager
Went into Cotton Traders in Hornsea looking for a pair of shoes. Sale was on and found the right shoes but in wrong size. The manager could not have been more helpful. He looked on the computer and found another Cotton Traders store where the shoes were in stock and ordered them to Hornsea, with us covering postage. He then called me to let me know the shoes had arrived to collect. A polite, friendly and helpful gentleman where nothing was too much trouble to ensure customer satisfaction. Honest good old fashioned service which is sadly lacking in a lot of places these days.
30 maggio 2025
Risposta di Cotton Traders - Hornsea Freeport
We're happy to hear that you had such a positive experience in our Hornsea store. We appreciate your kind words regarding the service you received. It's great to know that our team member went the extra mile to help you find the right shoes. Thank you for your feedback.
Risposta di Cotton Traders - Hornsea Freeport
We're happy to hear that our staff were helpful, and made your shopping experience easy. Thank you for your positive feedback.
QUALITY & VALUE
Once again today we purchased two items at the Hornsea shop.
1 x Cotton T Shirt Man’s L
1x Guinness T Shirt Man’s L
Continuing our frequently purchased goods . Gold Card.
10 luglio 2025
Risposta di Cotton Traders - Hornsea Freeport
We appreciate you purchasing items at our Hornsea shop again. We're happy to hear that you're continuing to buy our goods frequently. Thank you for your custom.💕
I don't agree with you charging a…
I don't agree with you charging a delivery fee for a collection item?
Yes if it is to my home but not when I still have a 35 mile round trip to pick up my item from your store!
1 maggio 2025
Risposta di Cotton Traders - Hornsea Freeport
Thank you for your feedback. I'm sorry to hear that your recent experience did not meet your expectations. We do offer free in store delivery on all orders over £35. I have today issued a refund of the delivery charge on your order as a gesture of goodwill. Please allow 3-5 working days for this to show in your account.
Kind regards,
Rebecca
Risposta di Cotton Traders - Hornsea Freeport
Thank you for your kind words! We are so glad to hear that you had a positive experience with our shop. We strive to provide excellent customer service and appreciate your recommendation.
Prompt delivery
Order delivered promptly and staff at store very friendly. (Hornsea East Yorkshire)
Pleased with my purchase which is true to description.
10 gennaio 2025
Risposta di Cotton Traders - Hornsea Freeport
We're so pleased to hear about your positive experience! It's wonderful that your order arrived promptly and that you found our staff friendly and helpful. We appreciate you taking the time to share your feedback, and we're thrilled that your purchase met your expectations and matched the description. Thank you again for your kind words; we hope to see you again soon!
Prefect fit
as a cotton traders member I go to both store and on line I enjoy the good quality of the clothing ,I always get the perfect fit (size L)
12 novembre 2024
Risposta di Cotton Traders - Hornsea Freeport
Thank you for your kind review. We're delighted to hear that you enjoy the quality of our clothing and that you consistently find the perfect fit. We strive to provide our customers with well-made garments that meet their expectations.
Risposta di Cotton Traders - Hornsea Freeport
Thank you for your kind words about our staff. We are delighted to hear that you found them lovely and friendly. We strive to provide excellent customer service and are glad you had a positive experience.
Excellent service both online and in store.
My order was too small so as I was holidaying on the East Coast I took my order to the nearby store where tge promptly refunded and reordered my purchase, everything was done efficiently and without any hassle, all the staff were very polite and helpfull.
It was very much appreciated. Thankyou.
11 settembre 2024
Risposta di Cotton Traders - Hornsea Freeport
We appreciate your kind words and are glad to hear that you received prompt and efficient service at our store. It's wonderful to know that our staff was polite and helpful during your visit. We strive to provide a positive experience for all our customers, and we're happy to hear that you were satisfied with the resolution to your order issue.💖💖
best quality product walking /trekking…
best quality product walking /trekking shoes
service also spot, on i recommend this company .
3 agosto 2024
Risposta di Cotton Traders - Hornsea Freeport
Thank you for your kind words and positive review! We're thrilled to hear you were happy with the quality of our walking/trekking shoes and the service you received. We strive to provide our customers with the best possible experience.😊
Good quality clothes and shoes.
The company sell good quality clothes and shoes which wear very well.I have been very pleased with my purchases.
27 giugno 2024
Risposta di Cotton Traders - Hornsea Freeport
We're happy to hear you're pleased with the quality and durability of our products. We strive to offer our customers the best possible experience and appreciate your positive feedback.
I bought tops and wide leg trousers…
I bought tops and wide leg trousers which are extremely comfortable for a holiday. They flat pack no bulky lumps in the suitcase. I felt and looked good, there easy wash and rarely need ironing absolutely a must for me
16 maggio 2024
Risposta di Cotton Traders - Hornsea Freeport
We're so glad to hear you had a wonderful holiday experience. It sounds like our tops and wide-leg trousers were the perfect choice for your trip. We appreciate you taking the time to share your positive experience with us.
Risposta di Cotton Traders - Hornsea Freeport
Thank you for taking the time to leave a review. We understand your frustration about popular items being out of stock. We strive to keep our inventory well-stocked, but high demand can sometimes lead to temporary shortages. We appreciate your understanding.
Got the jogging bottoms to be sent to…
Got the jogging bottoms to be sent to Hornsea. Always friendly staff and joggers fit was great along with quality.
11 aprile 2024
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.