Wow, I have already received my order & I only placed it on Wednesday & today is Friday!! Absolutely brilliant service! More than 5 stars actually. Been kept in the loop the whole way through th... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Excellent. Problem with the delivery rectified overnight before the long weekend. We overloaded it with an oversized pig and it performed flawlessly. I bought my first setup from these guys 10yrs ago... Leggi di più
Prompt delivery and was also provided two options for shipping which decreased the cost.
L'azienda ha risposto
Customer service was among the best I have experienced in fifteen years. Prompt and thoughtful responses to my questions about the pizza tool stand I needed. Attentive follow up and follow through aft... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su BBQ Spit Rotisseries
Scritti dall'azienda
About us
BBQ Spit Rotisseries is Australia’s largest spit roast store. Choose from over 70 models of spit rotisseries, smokers, pizza ovens, BBQs, and spit motors.
Flaming Coals Offset Smoker BBQ
Scritti dall'azienda
- Flaming Coals Offset Smoker BBQ
- https://bit.ly/2Z3kTT6 If you are looking for a solid and sturdy Texas-style offset smoker without breaking the budget, then the Flaming Coals Offset Smoker BBQ is the logical choice. For added durability and efficiency, this smoker is constructed out of 3 & 4mm thick steel making it strong, the extra thickness in the body means less fuel is needed to maintain your desired cooking temperatures and together with the 20mm wide heat sealing tape around the cook chambers doors makes this one of the best value, high quality offset smokers available in Australia.
Customer service guarantee, 60 day returns, 1-2 year warranties
When you join our BBQ Spit Rotisseries family, you are covered by our Customer Service Guarantee, Returns and Warranty Policies
2-year warranty on Flaming Coals motors with our own onsite technician for your peace of mind
60 day returns policy on unused products from the date of purchase in case you change your mind
24-hour Monday-Saturday phone support
3 hour response time to emails 9am-5pm Monday-Saturday
Online live chat support 9am-5pm Monday-Saturday
Fast dispatch within 1 working day (for in-stock items)
Assembly videos and user manuals to ensure you get the support you need
Online Learning & Support Centre packed full of recipes and how-to guides
Our own Facebook community to share ideas, tips, photos etc.
Informazioni di contatto
59 Brunel Road, 3198, Seaford, Australia
- 1300 002 771
- sales@bbqspitrotisseries.com.au
- bbqspitrotisseries.com.au
BBQ Spit Rotisseries
4,8
Eccellente
3K recensioni
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Ha risposto al 66% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
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Good quality product
Good quality product. Good price. Fast delivery. All food things.👍🏻
1 luglio 2026
Prompt delivery and was also provided…
Prompt delivery and was also provided two options for shipping which decreased the cost.
9 luglio 2026
Risposta di BBQ Spit Rotisseries
Thanks for your review, Amber! We’re glad the delivery was prompt and the shipping options helped reduce the cost.
quick and efficient ordering process-…
quick and efficient ordering process- items received were as they were described-
8 luglio 2026
Risposta di BBQ Spit Rotisseries
Thanks for your review, Louay! We’re glad the ordering process was quick and efficient and your items arrived as described.
Risposta di BBQ Spit Rotisseries
Thanks for your review, Jack! We’re glad you were happy with the advice, tracking and service.
Good work with the delivery and the…
Good work with the delivery and the product was very good, thank you
2 luglio 2026
Risposta di BBQ Spit Rotisseries
Thanks for your review, Mohammed! We’re glad you were happy with the delivery and the product.
Risposta di BBQ Spit Rotisseries
Thanks for your review, Pawel! We’re glad you’re happy with the product and speedy delivery.
Risposta di BBQ Spit Rotisseries
Thanks for your review, George! We’re glad you were happy with the fast delivery and customer service.
I love the product and feel like part of a family
I love the product and with post sale engagement, I feel like part of a family rather than a customer.
6 luglio 2026
Risposta di BBQ Spit Rotisseries
Thanks for the wonderful review, Brenton! It means a lot to hear you feel part of the Flaming Coals family. We truly appreciate your support.
Shipped faster than expected
Shipping was earlier than expected. I look forward to trying the combination
6 luglio 2026
Risposta di BBQ Spit Rotisseries
Thanks for your review, Peter! We’re glad your order arrived earlier than expected and hope you enjoy trying the combination.
Extremely fast service.
Extremely fast service. Got 2 Bedourie ovens as I left my others at a friends. Put them to good use last weekend with roast pork and roast lamb with veggies. Thanks for the quick service to make sure we were ready for the trip.
2 luglio 2026
Risposta di BBQ Spit Rotisseries
Thanks for your review, Tim! We’re glad you were happy with our fast service.
Had to wait two weeks for a product…
Had to wait two weeks for a product which I bought. When buying the product it showed as in stock but received an email to inform me that there was no stock. Don't sell something you don't have.
2 luglio 2026
Risposta di BBQ Spit Rotisseries
Hi Anton,
Thank you for taking the time to leave your feedback. We sincerely apologise for the inconvenience caused.
We understand how disappointing it is to place an order for an item that was listed as in stock, only to be advised afterwards that it was unavailable. While we do our best to keep our inventory accurate, there are unfortunately occasions where stock levels can change before our system updates. For that, we sincerely apologise for the inconvenience.
We appreciate your patience and your understanding, and we're continually working to improve our stock management processes to help prevent this from happening in the future.
Thank you again for your feedback.
Kind Regards,
Jade D.
BBQ Spit Rotisseries
Risposta di BBQ Spit Rotisseries
Thanks, John! Great to hear you were happy with both the product and our service.
Risposta di BBQ Spit Rotisseries
Thanks, Gus! We’re glad you like the range, and we appreciate your feedback on shipping costs.
Quick and efficient
3 giugno 2026
Risposta di BBQ Spit Rotisseries
Thanks, Nick! Great to hear everything was quick and efficient.
Risposta di BBQ Spit Rotisseries
Thanks, Jeff! We’re very happy to hear it!
Risposta di BBQ Spit Rotisseries
Thanks, Shara! Great to hear your order was dispatched so quickly.
Risposta di BBQ Spit Rotisseries
Thanks, Andrew! Great to hear you were happy with the product, service and delivery.
Risposta di BBQ Spit Rotisseries
Thanks, Nicholas! Great to hear the rotisserie was exactly what you wanted.
They use couriers please
They use couriers please! A well known useless courier service that has taken over a week to deliver my small package. They charge what Aus post would charge (trust me in know what they charge) and use this cheaper courier that just loves to lose packages (had it b4 from other companies that use this indian mob). You claim your Australian business but when the customer calls, you get someone from overseas. So your not just a small business from Seaford at all. Very deceptive. The products i ordered are readilly available in many other online retailers. They are now getting my business from now on. See ya.
29 aprile 2026
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