Clothing is trash ,customer service is trash ,quality is trash you can find the same clothesline on web way cheaper but it's not even worth it it's garbage
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I purchased 2 pairs of joggers, size large, for about $90 at Alden York. It shipped from China and took about 3 weeks to arrive. What arrived were XXL and in the wrong colors. Of course I want to ret... Leggi di più
I ordered 2 pairs of pants in a medium, they sent large instead. I emailed them to get return information and 3 weeks later they answered, offered to send replacements but I'd have to pay $30 shipping... Leggi di più
These boots took FOREVER in customs, literally about a month, but are the most comfortable boots I’ve ever owned and don’t hurt my feet if ankles at all :D
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I ordered a cashmere sweater on sake…
I ordered a cashmere sweater on sake 1/2 price in a style I was looking for. When I didn’t get my order I connected the only way they have email. They sent me to shipping info. My sweater was coming from China even though the site has a NJ address.
I write about how unhappy and tricked I felt. No response.
Sweater came cashmere right. No some thick badly cute heavy sweater with a tag stating it was 90%polyester and 10%spandex not a whiff of cashmere. Not return tag included so again I emailed and wanted to return this totally ridiculous sham of a sweater.
They got back saying they would refund me 20% keep the sweater I may like to gift it.
Or and exchange as if I trusted anything they’re site says.
I declined either choice
They got back to me with 30% refund and heel seater or mail back to England
I took the natter to my CC company
DO NOT DEAL WITH THIS COMPANY
Ordered large two silk shirts and a…
Ordered large two silk shirts and a pair of boots size 10. The boots were ok but the "silk" shirts were cheap polyester prints and they sent me XXL sizes!!! The return policy to the UK was more expensive than the shirts, so I ended up throwing them away and taking a 20% refund. A rip-off company if there ever was one.
Buyer Beware: Not What Was Advertised
The shoes were advertised as genuine leather, but they are not—they are made of plastic. They also do not look like the pictures shown on your website. In addition, the company gives the impression that it is based in New York, but the shoes are actually shipped from China, requiring customers to wait weeks for delivery. To make matters worse, customers are then expected to pay for return shipping despite the product being falsely advertised. This is misleading and feels like a scam.
Can’t do 0 stars so I did 1
Can’t do 0 stars so I did 1. Scam. Size 12 came in as clearly a size 9. Will only refund 10% of purchase plus I have to pay $30 refund shipping leaving me with $8 out of the original $80 I spent. Beware! Reporting to BBB, Alden York already has a track record with them.
The WORST company ever
The WORST company ever. Terrible merchandise and NO CUSTOMER SERVICE at all.
Run! Do not buy anything from this shoddy place.
Necklace received having clasp on…
Necklace received having clasp on bottom of package , email them right away and for a week they have been saying they will get back to me. They obviously don’t stand behind their products. I would give them a zero but to do the review you have to at least pick one star.
Chinese Dropshipping
I hardly shop for clothes online and I saw their ad on Facebook and went to their website which looked pretty legit at first. There was a shirt on “sale”, regular price $89.99, going for $39.99 and I impulsively bought it without doing any research. I knew i’d made a mistake when the first shipment tracker update showed it was coming from China. The shirt took about 3 weeks to come in and unsurprisingly, it ended up being a very VERY cheap, crappy-quality version of what was in the picture. They also sent me the wrong size. I ordered a Small but received a “Large” (according to the tag) but it’s actual size was way off and disproportionate. This “Large” had the length of a Small, arms of an Extra-Small and the overall width of a Large. After reading the experiences other people have had with this site, I don’t think i’ll even bother trying to pursue a refund. Definitely a learning experience. Always look into who you’re buying from.
Cheap and nasty product that is nothing…
Buyers Beware!!
Cheap and nasty product that is nothing like they look on the site.
Poor service and poor quality.
I wish I could given it a zero star.
Do not purchase from this junk shop!
Cheap and nasty product
Cheap and nasty product that is nothing like they look on the site. 2 pairs of shoes were stuffed a a plastic postage back and dumped on the doostep of our business (whilst we were open). Poor quality. Do not purchase from this junk shop!
I just got the "jeans" I ordered
I just got the "jeans" I ordered. They are NOTHING Like the pictures and description. They are cheap knock off made of polyester. The website said they were made from a soft cotton blend. A total lie.
Bait and Switch
I checked the site prior to placing an order and saw that they were New York based. I ordered some shoes, size 10 but they were too small. I contacted customer service to start a return and was 1st offered to keep the shoes (that don't fit) and get a 20% refund, which I declined. The other option was to make an exchange, which I requested. Next I was offered a 30% partial refund, which I declined. Then I was told to make an exchange I have to first ship the shoes to the United Kingdom, shipping fees my expense. Then I was offered a free replacement if I paid the $29.99 shipping fees (already paid $57.98 for the shoes). So my options were to return the shoes to the UK for a full refund (shipping fees my cost) or accept a new size but I would again have to pay for shipping ($29.99). Either way I would have to come up with excessive shipping fees to get the correct size.
Cheapest clothes I've ever seen
Cheapest clothes I've ever seen. Total scam. They said the products were premium leather, but they were cheap plastic (you didn't even need the tag to confirm this, although it did). The fit was absolutely wrong for the jacket, making it completely unwearable, and the bag arrived disfigured from packaging. Definitely not worth the high price.
Also, they don't deliver on their return policy - they promised "hassle free returns", but they don't pay for shipping so it would have cost me as much as I paid to buy the products. They only offered a 20% refund if I kept the product, and then raised it to 30% when given pushback. DO NOT BUY FROM THEM, it's a scam.
my order arrived in good condition and…
my order arrived in good condition and the quality felt solid for the price. shipping could have been faster but overall ı'm happy with what ı received.
ı ordered a pair of shoes and looked…
ı ordered a pair of shoes and looked better in person than ı expected. they were a little firm at first but after wearing them around they felt much more comfortable.
Terrible experience
Had a horrific experience with them, they took the payment and sent over a jumper that was completely the wrong size. I sent it back to them and they refused to send back the money because I did not have a tracker on it. I sent them the receipt and they tried to tell me that I ordered the wrong size, which I did not. They took the money and refused to give it back. They are scammers.
I would NEVER BUY from this woman or…
I would NEVER BUY from this woman or Company. I will write Verbatim what she replied to me on a public post on IG! Here goes:
“ You are a disgusting POS and fully brainwashed. Research actually facts and stop believing propaganda! All the real data of immigrant crime is available for you DA!! “
Now, she has the right to an opinion, but calling people online disgusting pieces of shit, and dumbasses right out in the open, as a businesswoman, isn’t too smart.
Yes, I have the screenshot!
Good luck with this one!
fit better than i hoped
Got the belted dress and I was kinda unsure about sizing but it actually fit really well. The fabric feels premium and not cheap at all. Delivery took around 9 days but packaging was neat so no complaints.
took a risk and it paid off
The leather trousers were a bit risky for me but they actually fit great. They don’t feel stiff at all and move nicely. Took about a week to arrive.
premium feel instantly
The wool turtleneck feels premium the moment you put it on. Not scratchy or stiff. Shipping was about 7 days which is solid.
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