Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Terrible return policy and completely unrealistic. I would never, ever recommend anyone buy from them. A complete joke. If you value your money please spend it elsewhere.

Valutata 5 stelle su 5

Amazing feeling! Love the separation.I ordered the bikinis, briefs and trunks in the rayon bamboo. Almost don’t even know you have underwear on.

Valutata 5 stelle su 5

First, my order came very quickly and on time. I always throw online clothing in the wash before I wear it, and the underwear came out fresh and supportive. The separate pouch perfectly separates and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Recently purchased my first bamboo rayon boxer briefs with dual pouch design. They are so incredibly comfortable. My banana slips in right where it’s supposed to and stays comfortably in place even du... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Shopping e moda

Scritti dall'azienda

Pouches underwear featuring high quality, performance intensive fabrics, super sexy styles and groundbreaking dual pouch design,Keeps Intimate Areas Comfortable


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

425 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 81% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great boxers and even better customer…

Great boxers and even better customer service!!

12 gennaio 2026
Logo di Separatec

Risposta di Separatec

Thank you so much! We’re thrilled to hear you’re enjoying both the boxers and our customer service. Your feedback means a lot to us!

Valutata 5 stelle su 5

Very fast delivery

Very fast delivery. Quick and easy order from start to finish. Thank you

11 gennaio 2026
Logo di Separatec

Risposta di Separatec

Thank you for your kind words! We’re thrilled to hear your order process was quick and easy, and that your delivery arrived so fast. We appreciate your support!

Valutata 4 stelle su 5

Separatec mens underwear keeps it together!

I like ball support underwear. I’ve written reviews on Shinesty and Me Undies. Separatec Everyday is a little different.

They are cotton versus micro modal. So if you are a cotton-must guy, these might be for you.

They fit nice and snug around the butt and jewels, and provide overall comfort. The ball support is not as sturdy as the other two brands I mentioned above, but it is good.

They wash well. I have about pair and wear they occasionally. The double pouch idea is different. Your fly is a hole you insert your shady into, then lift from bottom to get out. That’s very different. It works when you get used to it.

I like them, but prefer the other two brands over them.
If you must have cotton, these are a good choice.

31 gennaio 2026
Non scritta su invito
Logo di Separatec

Risposta di Separatec

Thank you for your detailed review! We’re glad to hear you enjoy the comfort and unique design of our Everyday and Double Pouch™ styles. We appreciate your honest feedback and comparison—it helps others find the right fit and style for them!

Valutata 5 stelle su 5

This are the best underwear I’ve ever…

This are the best underwear I’ve ever use they are comfortable and pleasant to wear.

17 settembre 2025
Logo di Separatec

Risposta di Separatec

Thank you for your kind words! We’re thrilled to hear you find our underwear comfortable and enjoyable to wear. We truly appreciate your support!

Valutata 5 stelle su 5

Good underwear

Good underwear. I like the dual pouch that fits everything all in one. Price point honestly can’t be beat.

12 dicembre 2025
Logo di Separatec

Risposta di Separatec

Thank you for your feedback! We’re glad you’re enjoying the dual pouch design and find the price a great value. We truly appreciate your support!

Valutata 5 stelle su 5

Great product and great service

Great product and great service. Highly recommended !

11 dicembre 2025
Logo di Separatec

Risposta di Separatec

Thank you for your kind words! We’re thrilled to hear you’re happy with both the product and our service. We truly appreciate your recommendation and support!

Valutata 1 stelle su 5

I don't trust this company

The website says there's a guarantee on your first order. There isn't. Customer service offers exchanges but will not under any circumstances give you a refund.

Customer service is polite, but all they do is write emails.

This could be OK if the product weren't poorly designed. The pouches are weird, and the underwear doesn't keep you in all day. The modal fabric is thin enough that it isn't comfortable against zippers and jeans. It's far more awkward to flop out of a pouch with a big slit in it because the coverage isn't complete enough.

The reviews on the site aren't legit. How can this be? Though I placed large order, I was never asked to write a review and you can't post an unsolicited one on the website.

1 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

great product

Return purchaser

11 dicembre 2025
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Risposta di Separatec

Thank you for your feedback! We’re thrilled to hear you’re enjoying our products and truly appreciate your continued support.

Valutata 1 stelle su 5

Bad customer service

Order straight from the site instead of Amazon. You will pay more from the site but will have better choices. What I ordered from the site was sent from Amazon. They sent what ordered from the amazon facility where I live to Ohio. I don’t live in Ohio so the package was undeliverable. The company does not have a customer service number. Through email they said they would resend it. It took two weeks to get what ordered which was way past the promised delivery date. The company offered no discount Or apology. If you are going to order this expensive underwear just do it from Amazon.

12 dicembre 2025
Logo di Separatec

Risposta di Separatec

We’re truly sorry to hear about your experience and the frustration caused by the delivery delay. This is certainly not the level of service we strive to provide.

In some cases, orders may be fulfilled through different logistics facilities in order to ship as efficiently as possible, but we understand that the address issue and extended delivery time caused significant inconvenience. We regret that this impacted your experience and apologize for the delay.

Your feedback is sincerely appreciated and has been shared with our team as we continue to improve our fulfillment and communication processes. Thank you for taking the time to share your experience.

Valutata 4 stelle su 5

Good product, good service, but shipping needs work.

I really like their products, honestly the best underwear I've ever had. They also did a great job with contacting me promptly to notify me that the item of my chose was out of stock, offered alternative colors as replacements, and got the order modified very quickly and shipped. The only real problem was that after it shipped took a long time to arrive, for what they charge on shipping, I expected it to be faster. It doesn't help that they use a random partial carrier I've never heard of before, I'm not sure why they can't just use priority mail. Flat rate shipping for a package my size would be less than $10, and definitely would have taken less time to arrive. Instead, they're using a cut rate delivery service that charges the same cost as the postal service and yet is somehow even slower.

10 novembre 2025
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Risposta di Separatec

Thank you for your thoughtful feedback! We’re glad to hear you’re enjoying our products and that our team was able to assist with your order so promptly. We apologize for the slower shipping experience and appreciate your comments — we’ll continue to review our shipping options to improve delivery times.

Thank you again for your support!

Valutata 5 stelle su 5

Fantastic product...the best you will own

Fantastic product...most comfortable wears I have ever owned. Ordering was easy, convenient and quick! This is my third order, don't get me wrong, I still have the underwear from my first order...

10 novembre 2025
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Risposta di Separatec

Thank you so much for your kind words! We’re thrilled to hear you continue to enjoy our products and that your experience with ordering has been smooth. We truly appreciate your continued support and look forward to serving you again!

Valutata 1 stelle su 5

Dishonest Company

I ordered size Large based on the size chart for a 38" waist, but they were way too tight. When I tried to exchange them, support refused. They claimed my items were "Final Sale" clearance because of a discount I used, even though I paid full price for the first pack and the items were not marked as clearance on the page.
Support even admitted the clearance section was "temporarily hidden" on the site during the promo. Using hidden classifications to void a satisfaction guarantee feels dishonest. I won't be ordering from here again.

10 novembre 2025
Logo di Separatec

Risposta di Separatec

We’re sorry for the frustration regarding your order. As it was part of a clearance promotion, these items are not eligible for exchanges or the Satisfaction Guarantee, as stated in our policy. We appreciate your feedback and will use it to help improve our processes.

Thank you for sharing your thoughts.

Valutata 3 stelle su 5

They aren't Separatec

They aren't Separatec. They aren't very comfortable. They squash my junk.

9 ottobre 2025
Logo di Separatec

Risposta di Separatec

Thank you for your feedback. We’re sorry to hear that your experience didn’t meet your expectations. We’ve reached out to you directly via email to clarify the differences between our pouch designs and offer a solution under our Satisfaction Guarantee.

We value your support and hope to help you find the style that works best for you.

Valutata 1 stelle su 5

I have not received my order yet

I have not received my order yet. It was ordered on October 8 and tracking it says was expected on the 31st.

8 ottobre 2025
Logo di Separatec

Risposta di Separatec

We’re sorry to hear about the issue with your order. We’ve reached out to you directly to assist and ensure a solution. Thank you for your patience!

Valutata 4 stelle su 5

Sales and delivery is good

Sales and delivery is good. While it meets the mentioned functionality the quality of the product is questionable

14 ottobre 2025
Logo di Separatec

Risposta di Separatec

Thank you for your feedback! We’re glad to hear that you’re satisfied with the sales and delivery experience. We’re sorry to hear that you have concerns about the product quality and will share your comments with our team to continue improving.

Valutata 5 stelle su 5

Best underwear ever!

Wonderful! My boyfriend loves them. Great price and quality! Will be buying more

6 ottobre 2025
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Risposta di Separatec

Thank you for your feedback! We’re thrilled to hear your boyfriend loves them and we appreciate your support.

Valutata 5 stelle su 5

the service was great

the service was great but the new underwear are not like the first ones i got did you change your sizeing the new ones seem tigher i tried the old ones back on and they are more comfortable

13 ottobre 2025
Logo di Separatec

Risposta di Separatec

Thank you for your feedback! We’re glad you were happy with our service.

Regarding the fit, we occasionally make slight adjustments to our sizing for consistency and comfort. We appreciate your input and will forward your comments to our product team for consideration.

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