PCNation - United States Only Recensioni 116

TrustScore 3.5 su 5

3,5

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Valutata 5 stelle su 5

We have an older Ricoh laser printer but it is still going strong. PC Nation has a wonderfully wide selection of OEM components and supplies to help us keep it working. Fast delivery and as a plus, Am... Leggi di più

Valutata 5 stelle su 5

It was great ordering from your company. Delivery was right on schedule and the items were as described.

Valutata 1 stelle su 5

Everything you read bad about PC Nations is true, and possibly worse. Be careful because they might be scammers. I've never experienced such a weird and poor service from a US-based retailer. T... Leggi di più

Valutata 1 stelle su 5

If you enjoy LIP SERVICE, do not need your order for a month, once received not correct and returns are on you this is the folks to order from.. Still dealing with their vendor Ingram and Manufacture... Leggi di più

Dettagli dell'azienda

  1. Negozio di accessori per computer

Informazioni fornite da varie fonti esterne

** Please note - We are NOT affiliated with pcnation.co.uk in Great Britain in anyway ** PCNation US is more than just a virtual storefront - We are one of the nation's leading direct dealers of technology solutions to small and midsized businesses, government and educational institutions, and consumers. For over 20 years we have provided more than 300,000 customers with a comprehensive selection of information technology products at competitive prices in conjunction with best-in-class service and support. Orders are reviewed and processed by one of our professional account managers. We carry more than 150,000 items that are shipped from one of twenty nationwide distribution centers including our new corporate headquarters, retail showroom and distribution center in Northfield, Illinois.


Informazioni di contatto

3,5

Nella media

TrustScore 3.5 su 5

116 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

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Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 5 stelle su 5

I received a telephone call from a…

I received a telephone call from a young man (in Chicago) clarifying if I was aware that the toner cartridges (that come with machine) are not "full" cartridges. He thinking that I had many people printing to the machine. After I explained our printing "load", he understood that I understood why he had called and that I was aware that I would need to be order cartridges soon. He was correct in that most people don't realize the toner cartridges are sample cartridges and not as full as the replacements would be. Thanks for checking, shows good customer service intentions by the company.

22 marzo 2018
Non scritta su invito
Valutata 3 stelle su 5

Late but still an adequate product

Communication is bad between the company and customer but overall it seems to be a good company i would consider shopping here again for my husbands graphic hardware

6 marzo 2018
Non scritta su invito
Logo di PCNation - United States Only

Risposta di PCNation - United States Only

Hello Angel, We are sorry to hear your experience did not meet your expectations. It appears we are unable to find an account in your name in our systems. If you wouldn't mind, I would appreciate it if you would take a moment to email me at clientcare@pcnation.com with your PCNation order number so we can investigate where we may have fallen short and make changes to improve the process in the future. Thank you in advance! Arnie

Valutata 1 stelle su 5

I was shipped the wrong part …

I was shipped the wrong part number/item. I called to get the correct part. Customer service told me i had to just return it. then they would credit it and i can then place an order for a a new one.
If you couldnt get the part number correct from the get go, how would i trust you again to reorder?

I will pass on this vendor. Never ordering again from them.

6 febbraio 2018
Non scritta su invito
Valutata 4 stelle su 5

I found a great product on PC Nation's …

I found a great product on PC Nation's website, however I was fooled by the pictures posted. I was looking for a specific backpack which was depicted in the item listing online but I failed to look farther down in the fine print to see that it was a different model than the one that was pictured. The title of the listing was too vague to include the specific model as well so I thought I was getting the one I originally sought out for. The price was great though so all said and done the purchase was worth it. I would just say that PC Nation should do a better job of accurately describing and providing correct product pictures for their item listings.

22 gennaio 2018
Non scritta su invito
Valutata 3 stelle su 5

First order went ok

First order went ok. They had to call and verify me - that was done quickly and the associate was very nice. Items said they were in stock and I chose expedited shipping. That's where things seemed to get shaky. I had to inquire as to where my order was - never got an actual reply, but finally got tracking # a week later (ordered 1/9, tracking e-mail 1/17, items arrived 1/18). So got the items, but communication could have been much better and 5 business days to ship seems excessive for in stock items.

19 gennaio 2018
Non scritta su invito
Valutata 5 stelle su 5

Reliable company

The company was reliable because they sent the package by the due dates. They emailed me before sending the first package which was courteous but some may consider it inconvenient. I say overall reliability is most important criteria for business so I gave 5 stars

16 gennaio 2018
Non scritta su invito

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