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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I tried to reply to feedback on the Davies co. That deal with UIA insurance, claims .but it would not send. However they were excellent an my claim for storm damage was resolved and paid within 2 we... Leggi di più

Valutata 3 stelle su 5

dissapointed at the above inflation increase tbh also there is no where to complain online seems that like all other companies that repeat customers are screwed over in order to offer go... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Been with this broker for 9 years, they insured my home through Covea insurance, an awful french mutual insurance company, best avoided, UIA started out as a partner to trade unions, you would have th... Leggi di più

Valutata 1 stelle su 5

I had a leakage in my kitchen due to a stop tap leaking i fixed it, the assessors came out said its a straight forward complaint and would be covered, i installed the floor 18 months ago so damage... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia di assicurazioni
  2. Sindacato

Informazioni fornite da varie fonti esterne

Insurance for trade union members.


Informazioni di contatto

2,4

Scarso

TrustScore 2.5 su 5

1461 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 5 stelle su 5

Excellent service after I spoke with…

Excellent service after I spoke with the Senior Partnership officer who reminded me I could seek independent legal advice for an employment issue through my home insurance. I simply called the UIA direct telephone number and within an hour I received outstanding advice which enabled me to negotiate a settlement with my employer - a massive thank you and I would certainly recommend UIA.

19 novembre 2020
Non scritta su invito
Valutata 5 stelle su 5

Highly recommended.

Slight increase but still in what limit expected.
Have always found we get quick response to anything we need to contact them about especially a year ago when arranging cover for house move.

2 novembre 2020
Valutata 4 stelle su 5

Trouble Free So Far

I swapped to UIA a couple of years ago after my insurer for the previous 22 years started price-gouging. I found UIA's pricing to be very fair compared to much of the competition. For me another plus is their association with the trades union movement, particularly in these rather dark times.

Their renewal process is straightforward and the 'add ons' nature of the policy is easy to follow. I've usually found their call handlers helpful and friendly.

Fortunately I have not needed to make any claims on my policy yet, so can't speak as to how well this would be dealt with.

My only slight reservation was when I needed to contact the legal helpline (I have legal cover on my policy) over a consumer protection issue. I felt the advice given was a little unclear. The matter did however appear to resolve itself, so I didn't need to pursue it.

I would certainly suggest UIA to anyone considering their options as to which insurer to use.

1 novembre 2020
Valutata 1 stelle su 5

Total FRAUD

Total FRAUD! had home insurance, and continued with renewals (they doubled the amount in 3 years!)
Sent emails for renewals but never mentioned details of premium in email!!! STAY AWAY!!!!
I have already made several complaints to them to no avail and finally decided to drop them today! good riddance to bad rubbish!!!
Policy number: 191262646

29 ottobre 2020
Non scritta su invito
Logo di UIA Insurance Ltd

Risposta di UIA Insurance Ltd

We are very sorry to hear this, if you'd like to provide your name, contact details and your policy number we can look into this for you. Please do not post your details on Trustpilot, please send the details to info@uia.co.uk. Thank you.

Valutata 4 stelle su 5

A SATISFIED CUSTOMER

I bought the policy online which was fairly straightforward with not too many questions.I had been with UIA for a number of years until last year when I thought the renewal price was too high, particularly as I had not claimed. I'm glad their prices are more competitive and interest free monthly payments is a bonus

21 ottobre 2020
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Risposta di UIA Insurance Ltd

Many thanks for the review and it is nice to have you back!

Valutata 3 stelle su 5

Trouble getting through to register claim!

Original Review:
I have tried for 3 days to get through to your claims department. Spent hours on the phone,left 4 messages & sent 2 emails for you to contact me re: starting a claim on my 89 years old father in laws household policy.
Why are you not responding???
I have never had such a hard time trying to get through to any company as I have with UIA MUTUAL !
***************
Updated review:
UIA did eventually get back to me (not long after leaving my review )!!
Huge sigh of relief!
I had a helpful claims advisor, Tiana who is now handling my case.
Let’s see what happens next !!
I have changed my rating from 1to 3.

21 ottobre 2020
Non scritta su invito
Logo di UIA Insurance Ltd

Risposta di UIA Insurance Ltd

I am very sorry to hear this, if you'd like to leave your name, contact details and the policy number of your father in law I can look into this for you. Please send the details to info@uia.co.uk, alternatively you can start a claim by emailing webclaims@uia.co.uk.

Valutata 4 stelle su 5

my experience

everything went well although i would of expected an email with my documents included, instead of having to log back into the web site to retrieve my documents

20 ottobre 2020
Valutata 5 stelle su 5

GMB recommendation with 40% Off

GMB recommendation with 40% off Home insurance.
Worked out Half the price Barclays were about to charge for a renewal.

Not had any dealings with claims so cannot testify to service but at this price, and GMB affiliation, I'm onto a winner.

20 ottobre 2020

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