The AA Ireland Recensioni 1650

TrustScore 4.5 su 5

4,3

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I just had a brilliant experience over the phone with an AA car insurance agent named AOIFE. Setting up/renewing insurance can usually be a bit of a headache, but she made it completely stress-free.... Leggi di più

Valutata 1 stelle su 5

If I could go below one star I would. Well done AA Ireland on winning the prize for the worst customer service, not just in Ireland, but in the entire world.Seven days trying to resolve what I believe... Leggi di più

Valutata 5 stelle su 5

Overall, AA has been so helpful and their insurance rate is the best. Customer Service is top-notch Analysis, they are the best. Why not join the best and reliable AA insurance company today.... Leggi di più

Valutata 5 stelle su 5

The agent I spoke with after my car broke down was very pleasant, professional and acted quickly. They removed most of the misery of responsibilities that come with handling a breakdown which helped m... Leggi di più

Dettagli dell'azienda

  1. Agenzia di assicurazioni auto
  2. Servizio auto
  3. Agenzia di assicurazioni per la casa
  4. Broker assicurativo
  5. Servizio di traino
  6. Azienda di assicurazioni per i viaggi

Informazioni su The AA Ireland

Scritti dall'azienda

AA Ireland - Protecting What Matters Most

At AA Ireland, we've been looking after Irish motorists and families for over 100 years. We're one of Ireland's most trusted and recognised brands and whether you're insuring your car, protecting your home, planning a trip away, or keeping your pet covered, we're here to make sure you're in safe hands.

As Ireland's leading insurance broker, we compare multiple schemes to find you the right cover at the right price - keeping things simple, honest and hassle-free.

What we offer

  • Car Insurance - compare multiple schemes to find the best deal for you
  • Home Insurance - protecting your home and everything in it
  • Travel Insurance - explore the world with confidence
  • Pet Insurance - comprehensive cover for your furry family members
  • AA Membership - 24/7 roadside assistance, plus great member rewards

Easy to manage, online

Our MyAA portal lets you renew policies, add drivers, update your vehicle and access your documents - all online, any time.

AA Ireland Limited trading as AA Insurance is regulated by the Central Bank of Ireland. Terms and conditions apply.

Be 💛 Safe.
The AA

Our Promise to You

Scritti dall'azienda

Ireland's Most Trusted Roadside & Insurance Brand
For over 100 years, we've been there for Irish drivers and families when they need us most. From 24/7 roadside assistance to home, car, travel and pet insurance - we've got you covered
Covers You, Not Just Your Car
Our AA Membership covers you as a person, whether you're driving your own car or someone else's. With an 80% repair rate at the roadside, we'll get you moving again fast.
Easy to Manage, Always On Hand
Use MyAA to renew policies, add drivers and access your documents online - any time. And if you ever need us, our team is just a call or tap away.

Informazioni di contatto

AA Membership | Roadside Assistance

24/7 roadside assistance in Ireland. Covers you, not just your car.

4,3

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

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Valutata 1 stelle su 5

AA Car Insurance has been the worst…

AA Car Insurance has been the worst motor insurance experience I have ever dealt with.

They were quick to take the payment when selling the policy, but when I actually needed support after a serious no-fault accident, they were nowhere to be found.

My car was left severely damaged and stranded on a dangerous bend. I had to argue with the AA operator to have it recovered immediately after being told it could sit there for 24–48 hours — despite the obvious safety risk.

Five days later, the car is still sitting in a recovery yard with no assessment completed and no clear communication from AA Ireland about when it will even be sent to a garage.

To make matters worse, they refuse to provide a courtesy car until the assessment is done, leaving me unable to work and unable to provide essential healthcare to vulnerable patients who depend on me.

At every stage, I have been left to chase, push, and sort things out myself. There has been no urgency, no ownership, and no meaningful support.

We pay insurance premiums so that when something goes wrong, the insurance company steps in and helps.

AA Ireland have done the exact opposite.

Absolutely useless service. Avoid at all costs.

5 maggio 2026
Non scritta su invito
Logo di The AA Ireland

Risposta di The AA Ireland

Eamonn O'Callaghan,

We are very sorry to learn of your extremely frustrating experience following your accident. We recognize the distress and inconvenience caused by the delays in vehicle recovery, assessment, and the lack of a courtesy car, especially given your critical profession. We are committed to reviewing your case thoroughly to understand where our service fell short and to prevent similar situations. Your feedback is invaluable as we continuously work to improve our support for customers during challenging times.

If you'd like to discuss your experience further, please contact us at customerservice@theaa.ie or call us on 0818 667 788. We're here to help.

The AA Ireland Team

Valutata 1 stelle su 5

Ever bad insurance company

Ever bad insurance company
Takes hours to connect them and no clear pathway on how to connect right domain
Moreover, no usual support after 5:30 pm
Rude staff
When you change vehicle they cost you alot
Overall extremely bad company
Biggest scammers of Ireland
They should be banned suied

8 maggio 2026
Non scritta su invito
Logo di The AA Ireland

Risposta di The AA Ireland

asif iqbal,

We are truly sorry to hear about your frustrating experience with our services, particularly regarding wait times and staff interactions. Your feedback is important, and we are reviewing these issues to improve.

If you'd like to discuss your experience further, please contact us at customerservice@theaa.ie or call us on 0818 667 788. We're here to help.

The AA Ireland Team

Valutata 5 stelle su 5

Excellent service

Fantastic service from the aa to when I bought my policy to my renewal the staff was excellent very helpful and responsive to your queries could not be happier with there service

30 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent service from Lara

I recently took out my car insurance with Lara. She was excellent throughout, she was clear, efficient and made the whole process simple and stress free. Highly recommend for great customer service. Thanks again!!

6 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

The breakdown experience was…

The breakdown experience was frustrating as the car was working perfectly and to find a person who traveled possibly a long distance and was still in good humor and jovial made the short period he was with me very pleasant.

6 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

Customer service agent very rude

Customer service agent very rude, hung up in the middle of conversation.
Will not use AA

7 maggio 2026
Non scritta su invito
Logo di The AA Ireland

Risposta di The AA Ireland

customer,

We are sorry to hear about your experience. We are looking into this matter to prevent future occurrences.

If you'd like to discuss your experience further, please contact us at customerservice@theaa.ie or call us on 0818 667 788. We're here to help.

The AA Ireland Team

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