Fast service, paired with a very helpful team got us our replacement part, a special thanks to Timothy for helping us out.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I was a little nervous ordering from a new vendor Their customer service was quick to respond and provide updates. I was skeptical at first but after placing the order online and receiveing a call ba... Leggi di più
L'azienda ha risposto
Received the most amazing service from Justin. Not only was he professional and knowledgeable he went out of his way to assist. Nothing wa too much effort. Also greatly appreciate the way Justin follo... Leggi di più
L'azienda ha risposto
Great shout out to the technical and sales team at tekmart. We had an urgent equipment breakdown at one of our sites and they came through for us. Special mention to Justin (sales) and Hennie technica... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Servizio di e-commerce
- Negozio di computer e accessori
- Servizi e assistenza per computer
- Piattaforma di commercio online
Scritti dall'azienda
Tekmart Africa is a supplier and distributor of new and refurbished enterprise data center hardware. The spares and options we supply are for the creation and maintenance of IT equipment as well as supporting infrastructure for the physical data center.
Informazioni di contatto
Woodhill Office Park, Meyersdal, 1448, Johannesburg, Sud Africa
- +27 861 711 712
- ccare@tekmart.co.za
- tekmart.co.za
4,7
Eccellente
133 recensioni
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Ha risposto al 50% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Good and Helpful.
Always good and always helpful, with Peter being very knowledgeable and always helpful. Although the prices do seem a bit high, but their Tekmart Guarentee is worth it.
11 gennaio 2024
Risposta di Tekmart Africa
Hi Alan.
Thank you for your amazing feedback, it really motivates us to maintain very hard standards and ensure you always enjoy shopping with us.
warm regards.
Tekmart Africa team.
Nkosi provided excellent service to us!
17 gennaio 2024
Risposta di Tekmart Africa
Thanks for the awesome review, Tri-Star! We work hard to meet expectations like yours, and we’re elated to hear Nkosi hit the mark for you. Don't be strangers.
Warm Regards.
Tekmart Africa Team.
Overall a great experience from order to delivery
My order was dispatched same day we ordered. Was surprised because we thought they had to delay before the money cleared. For this level of service I recommend them and especially sales guy I dealt with,
Justin. Overall happy with the seller.
18 dicembre 2023
Non scritta su invito
Risposta di Tekmart Africa
Hi Charles.
Thank you so much for your incredible feedback, it really means the world to us, hope to hear from you soon.
Warm festive regards.
Tekmart Africa Team ;)
Tekmart's professional service is…
Tekmart's professional service is exceptional.
Quality of repairs, ability to meet time line and honesty and feed back on the condition of the equipment, creates trust and goodwill.
I'm very satisfied!
12 dicembre 2023
Risposta di Tekmart Africa
Hi Mr. Gonsalves.
Thank you for taking your precious time to acknowledge the good work we try to do, your feedback means the world to us and we are glad you had a satisfactory experience with us.
wishing you a safe and joyous festive season.
Warm regards.
Tekmart Africa Team.
The service was absoultely swift
The service was absoultely swift. The shipping fast and our server drives arrived carefully wrapped in great packaging. It was a pleasant first experience.
7 dicembre 2023
Non scritta su invito
Risposta di Tekmart Africa
Hi Abdul.
I hope that you are well, thank you so much for your incredible feedback, it really means the world to us, hope to hear from you soon.
Warm festive regards.
Tekmart Africa Team ;)
Best IT Solutions
Extremely great service at Tekmart Africa, they always go extra mile for customers. I got my order in less than 3 days and it was delivered by our offices....Highly recommend
30 novembre 2023
Non scritta su invito
Risposta di Tekmart Africa
Good Day Mr. Freeman.
We truly appreciate your awesome feedback, please don't be a stranger ;)
Warm regards.
Tekmart Africa Team.
Very efficient and on the ball
4 dicembre 2023
Risposta di Tekmart Africa
Hi Howard.
Talk about making our day! thank you so much for your awesome feedback. Glad we were able to help.
Warm regards.
Tekmart Africa Team.
As first-time customer
As first-time customer, there were some delays with regards to communicating progress of order.
Also some confusion with prices at which items were ordered vs invoiced amount.
Overall good business systems in place to follow process from order, payment, verification to delivery.
Courier Guy excellent tracking system with timely updates on progress of delivery
17 novembre 2023
Risposta di Tekmart Africa
Hi Peter.
We appreciate your feedback immensely ,we will undoubtedly improve on a few things to ensure we give an other worldly customer experience.
Warm regards
Tekmart Africa Team.
Risposta di Tekmart Africa
Hi Kabelo.
Thank you for your kind words! We're glad you had a stress free service experience. Don't Be a Stranger.
Warm Regards
Tekmart Africa Team.
Fast shipping
The delivery was fast as promised. Our raid card arrived packaged well and since we repalced it, everything is working fine. More than a month now. Will buy again-hopefully not another raid card in a while !
21 settembre 2023
Non scritta su invito
Risposta di Tekmart Africa
Hi Antonio.
thank you for your amazing feedback and were are incredibly elated we were able to deliver promptly, hope to hear from you soon.
Warmest of regards
Tekmart Africa Team.
Risposta di Tekmart Africa
Hi Radio Pulpit,
Your Positive feedback means the world to us, looking forward to doing more with you.
Sincerely.
Tekmart Africa Team
Good first time experience and aftersales
After Sales communication was good, got my replacement parts are working. Courier Guy delivery was prompt. Great help from Hennie who was very patient.
3 ottobre 2023
Non scritta su invito
Risposta di Tekmart Africa
Hey Henco.
Thank you for noticing our teams efforts and we are elated to hear you found our service to be satisfactory.
Sincerely.
Tekmart Africa Team.
Great service is underrated…
Great service is a rare underrated commodity. Tekmart excells at this with flair. Definitely recommend them for your server requirement.
11 ottobre 2023
Risposta di Tekmart Africa
Hi Fred, thank you for the awesome feedback and we are elated we could be of service, this means a lot to us.
Sincerely.
Tekmart Africa Team.
Didn't get he right cable ..
Didn't get he right cable ... then kept getting promises that the correct cable would be supplied and never did.
Over a week later still no cable.
22 settembre 2023
Risposta di Tekmart Africa
Hi Mr, Teixeira. Thanks for this feedback, I have just checked and noted that you insisted on a refund on the Friday, 22/09/2023 at 14H47. I'm advised it was an instant refund at our offices as you insisted on not waiting for another 30minutes in fact on the day, to have the correct pin-out cable delivered from our warehouse to our offices.
That said, would you have the courtesy of updating your review and correct the version of the experience. Obviously you can not get the Dell Md1000 reset cable anymore as you were already refunded for it.
Reviews are always great when they reflect the correct and full facts.
Have a great Saturday afternoon further and take care !
Regards,
JB (101481)
NEC Seagate 1200gb hard drives
I was a little nervous ordering from a new vendor
Their customer service was quick to respond and provide updates. I was skeptical at first but after placing the order online and receiveing a call back to verify the contents, I was pleasantly suprised to get a DHL tracking number same day. The delivery took longer but i hab chosen the economy option. Nkosi was great in keeping us updated constantly until our parcel arrived in Windhoek. We just made them our go to supplier for server hard drives.
12 settembre 2023
Risposta di Tekmart Africa
Hi KEMS support. Thank you for taking your precious time to leave this review. We truly appreciate the gesture, We draw strength from these types of feedback; acutely aware that the little our respective teams are doing is appreciated.
About this experience, i'm glad you found it acceptable. Our teams always strive for this. It is what makes each of us wake up everyday and hope to do our bit.
We hope to be of assistance next time you may need us in future.
Regards,
JB
Great shout out to the technical and…
Great shout out to the technical and sales team at tekmart. We had an urgent equipment breakdown at one of our sites and they came through for us. Special mention to Justin (sales) and Hennie technical who have assisted who organized us to have the parts delivered to us and walked us through patiently until we got done. We have just finished the raid rebuilding and we back online. Thank you again.
31 marzo 2023
Non scritta su invito
Risposta di Tekmart Africa
Hi Max. Its only a pleasure that all worked out for you and you managed to get back online. Our team members will always try to make an experience as seamless as possible when you interact. Let us know if there's anything else we could assist with in future.
Jack
Tekmart Africa m-Team
Kobus, Hennie, Justin and whole EMC team, thank you!
Great EMC storage team and knowledgeable one. Our transaction was handled professionally our appointment for collection went well. Kobus, Hennie and Terrence were great. Will use them again.
12 febbraio 2023
Non scritta su invito
Extra support for my order by Hennie
I ordered some Dell server parts and an IT node FreeNas card. Their technical team made sure it was in the correct mode when we received it. Thank you for going beyond the call for me. Special mention to Hennie for making this happen.
3 agosto 2022
Non scritta su invito
Great communication. A pleasure to do business with
Our server arrived fast, well packed and in good condition and was as described on their platform. The quick delivery appreciated and hope to deal with you again thanks!
11 aprile 2022
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