Sunnamusk London - Cardiff Recensioni 111

TrustScore 5 su 5

4,8

Grand Arcade, St Davids Centre, CF10 2EN Cardiff, Wales, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

A calming oasis to truly stir the senses. The immediate warmth and feeling of welcome I experienced was very inviting and appreciative. Your store is indeed an oasis of calm in the midst o... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Went into the Cardiff store as I've only seen them online previous so wanted to find out what they were like. Ended up coming out buying night illusions perfume. And am looking to getting the oil vers... Leggi di più

Valutata 5 stelle su 5

Visited the Cardiff store while shopping around for some new fragrances for myself and my husband. We had tried several in different stores before finding this shop. The staff were wonderful, the... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

I absolutely LOVE the scent of the oil but I believe the one you purchase isn’t the same strength as the bottles in store. My daughter had a some sprayed on a card in town, she put it in her bedroom... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Profumeria
  2. Fornitore di cosmetici e profumi
  3. Negozio di cosmetici

Scritti dall'azienda

Sunnamusk is a British fragrance house adored for its elegant and captivating scents inspired by the beauty of Arabia, led by co-founder Kazi Abidur Rahman. The Sunnamusk journey started in 2009 from humble beginnings on the streets of East London, where five brothers settled into the bustling Whitechapel market bringing an Eastern-inspired aroma to the heart of London. An unwavering commitment to a philosophy of ‘Fragrance First’ propelled Sunnamusk from market stalls to Malls and stores quickly opened across the United Kingdom and eventually into Europe. Today the Sunnamusk portfolio of products has expanded beyond Eau de Parfums to include heavenly home fragrances, rich perfume oils infused with our signature scents and bespoke fragrances available across a network of 36 exclusive Sunnamusk branded stores and ecommerce sites in 5 countries. Kazi Abidur Rahman, co-founder and brand director, remains the driving force behind Sunnamusk. His passion for design, graphics and video along with an expert nose for beautifully-formulated fragrance, has helped transform Sunnamusk from a small bespoke brand to an instantly recognised label. Sunnamusk invites you to embark on an immersive fragrance journey that inspires and enchants, making the world a more beautiful place, one scent at a time.


Informazioni di contatto

  • Grand Arcade, St Davids Centre, CF10 2EN, Cardiff, Wales, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

111 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Fabulous service

Great staff. Thank you for being so helpful.

14 maggio 2025
Logo di Sunnamusk London - Cardiff

Risposta di Sunnamusk London - Cardiff

Hey Melanie,

Thank you for your kind words! Our team is always happy to help.

Kind Regards,
The Sunnamusk Customer Care Team

Valutata 5 stelle su 5

Popped into Cardiff shop

Popped into Cardiff shop, staff were fantastic, very knowledgeable and attentive left with more oils for my collection

14 maggio 2025
Logo di Sunnamusk London - Cardiff

Risposta di Sunnamusk London - Cardiff

Hey C,

Thank you for visiting our Cardiff store! We’re thrilled our team helped you grow your collection.

Kind Regards,
The Sunnamusk Customer Care Team

Valutata 5 stelle su 5

Excellent service

Excellent service

11 maggio 2025
Logo di Sunnamusk London - Cardiff

Risposta di Sunnamusk London - Cardiff

Hey Ceri,

Thank you! We’re happy to hear you had a great experience with us.

Kind Regards,
The Sunnamusk Customer Care Team

Valutata 5 stelle su 5

I love the smell of Amber rose scent…

I love the smell of Amber rose scent card , my daughter who is 9 year old got the scent card from one of your employees in either John Lewis or St Davids Cardiff city center store and we couldn't get over the smell. I had to order it online because I don't want to miss out

6 maggio 2025
Logo di Sunnamusk London - Cardiff

Risposta di Sunnamusk London - Cardiff

Thank you, Olayinka! We’re so happy the Amber Rose scent made such an impression. Enjoy your fragrance!

Kind Regards,
The Sunnamusk Customer Care Team

Valutata 5 stelle su 5

High quality perfumes

Excellent service with advice on how to blend oils with aftershaves. Very good quality perfumes

3 maggio 2025
Logo di Sunnamusk London - Cardiff

Risposta di Sunnamusk London - Cardiff

Thanks, Tom! We’re glad you found the blending advice helpful—enjoy your custom scent!

Kind Regards,
The Sunnamusk Customer Care Team

Valutata 5 stelle su 5

Ladies in the St David’s store in…

Ladies in the St David’s store in Cardiff were so lovely and helpful. Walked past one day and was handed a little cardboard sample of 2 fragrances. Went back the next week and treated myself. The scent of the samples lingered in my house and I knew I had to have one of them.

29 aprile 2025
Logo di Sunnamusk London - Cardiff

Risposta di Sunnamusk London - Cardiff

Thank you, Adrienne! We’re so pleased our Cardiff team made a great impression, and even happier you found a scent you loved.

Kind Regards,
The Sunnamusk Customer Care Team

Valutata 3 stelle su 5

I absolutely LOVE the scent of the oil…

I absolutely LOVE the scent of the oil but I believe the one you purchase isn’t the same strength as the bottles in store.
My daughter had a some sprayed on a card in town, she put it in her bedroom, 2 weeks later they are still filling the room with scent hence I went in to purchase some. Put the oil in store on my wrist and it smelt beautiful all day so I went back and bought Abid Ambre. I’ve since worn it and put it in my oil diffuser and it doesn’t last AT ALL. Really disappointed as the smell is incredible.

18 aprile 2025
Logo di Sunnamusk London - Cardiff

Risposta di Sunnamusk London - Cardiff

Dear Louise,

Thank you for sharing your feedback, and we’re so glad to hear that you love your Abid Ambre. We’re truly sorry to hear that the fragrance didn’t last as expected once you used it at home.

We understand how important it is for a fragrance to maintain its strength, and it’s disappointing that the experience wasn’t the same as when you tried it in-store. Fragrances can sometimes behave differently depending on factors like skin type or environmental conditions, and we’d love to assist you in resolving this issue.

Please reach out to our customer care team, and we’ll be happy to look into this for you.

We appreciate your support and hope to make things right for you.

Best regards,
The Sunnamusk Team

Valutata 4 stelle su 5

The staff were lovely and very helpful

The staff were lovely and very helpful

17 aprile 2025
Logo di Sunnamusk London - Cardiff

Risposta di Sunnamusk London - Cardiff

Dear Gail,

Thank you so much for your kind feedback! We’re thrilled to hear that our staff made your experience pleasant and that you found them helpful. We’re proud of our team, and it’s always great to know that their efforts are appreciated.

We look forward to welcoming you back soon!

Best regards,
The Sunnamusk Team

Valutata 5 stelle su 5

Cardiff Store

Customer service was amazing! Had very good perfumes and oils, obsessed with Millionaire Lady. Will definitely be going back.

3 aprile 2025

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