No real complaints, except that the chrome handle was not available anymore and was replaced by a black handle. Now my car has two non-matching handles.
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Scopri cosa dicono le persone
Perfect fit and original Subaru part. Now I can rest in comfort that a great original part is working under the hood of my Subaru. Thanks guys as shipping was quick and painless too. Will only buy fr... Leggi di più
Ordered a replacement fog light assy for a 2016 Forester. Got what I needed quickly for reasonable cost. Had a little trouble determining specifics re assemblies, kits, some side-specific, some not.... Leggi di più
Easy to navigate and found the right part immediately. Purchased, shipped, installed and car goes "vroom" like it should.
Dettagli dell'azienda
Scritti dall'azienda
Are you a proud Subaru owner seeking the best in genuine parts and accessories for your beloved vehicle? Look no further than SubaruPartsDeal.com! As the leading supplier of brand-new Genuine Subaru parts at unbeatable discounted prices, we offer an extensive range of products shipped directly from authorized Subaru dealers to your doorstep.
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Informazioni di contatto
4,5
Eccellente
343 recensioni
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After searching parts for my car google brought me to their website that was saying that part 28171fe000 fits my vehicle.
I bought 20 pieces of that lugnut only to be refused by my mechanic as “wrong”. I reached out to 2 different local dealerships and both confirmed the part was wrong and I should use 28171AJ001 instead.
I started RMA “wrong parts” and same day got a response from corporation that I'm not elgible for the RMA because the cost of the part is less than $8. I responded that website has a misleading information about parts fitment. The company's responce was “Unfortunately, we can no longer assist with this RMA.”.
I called the support number. Joanna said they cannot proceed with RMA because I did not provide VIN while ordering. I said I can provide it now and she responded it cannot be accepted at this stage and there is nothing she can do about refunding or replacing parts in my order.
PS: Check business details (ownership and alternative names) on BBB to better understand this corporation.
31 maggio 2025
Non scritta su invito
Risposta di SubaruPartsDeal.com
Thank you for taking the time to share your experience. We're genuinely sorry to hear about the trouble you encountered with your order and the frustration it caused.
We understand how important accurate fitment information is when ordering vehicle parts. While our website’s compatibility listings are based on manufacturer-supplied data, we always recommend confirming part numbers with a VIN before ordering, especially for items with variations by trim or production date. That said, we regret that this situation wasn’t resolved more smoothly for you.
Regarding our return policy, items under a certain value typically fall outside of standard RMA processing due to shipping and processing costs often exceeding the item’s price. However, we realize this can be disappointing, especially if there was a fitment issue, and we apologize for any miscommunication during your support interactions.
We take feedback like yours seriously and will review this situation internally to see where improvements can be made.
Thank you for bringing this to our attention, and we sincerely appreciate the opportunity to address your concerns.
I ordered a grille and a badge...
I ordered a grille and a badge for my 2001 Legacy Wagon. The grille arrived as have my previous orders from this dealer. Unfortunately, I never received the badge (some $50 plus shipping). Coordination with the company seemed confused and was very frustrating as some weeks following the grille arriving they wanted the original shipping box and label. I went ahead and ordered a second badge; we'll see how this order works out and what they decide on for the original (missing) badge. Considering a small claims filing-which has worked for me before-as a matter of principle.
Note: 7/2/25 Have heard nothing more than the initial response on this matter.
17 giugno 2025
Non scritta su invito
Risposta di SubaruPartsDeal.com
Thank you for your continued business and for taking the time to share your experience. We’re very sorry to hear about the issue with your missing badge and the frustration you encountered while trying to resolve it.
We understand how disappointing it is when a part doesn’t arrive as expected and the follow-up process feels unclear. While it’s our standard procedure to request packaging details when investigating shipping discrepancies, we recognize this should have been handled more smoothly and promptly.
We’d appreciate the chance to review your order details again and see how we can resolve this for you.
We value your business and feedback — it helps us improve both our processes and service.
Wrong Parts and Bad Service
Ordered parts through them and shipping was almost as much as what I ordered! When the package arrived they had sent the wrong parts. I contacted their customer service, on top of being jerks, they wouldn’t send the correct part only refund the cost so I could pay shipping again. Do not use this website!
18 giugno 2025
Non scritta su invito
Risposta di SubaruPartsDeal.com
Thank you for sharing your experience, and we sincerely apologize for the inconvenience you encountered with your order and the service you received.
Receiving incorrect parts is frustrating, and it’s our goal to resolve those situations quickly and fairly. While our policy typically involves issuing a refund and allowing customers to reorder to avoid further delays, we regret if this process — or the way it was communicated — left you dissatisfied.
We also understand concerns about shipping costs, especially on smaller orders, and we’re actively working to provide more flexible shipping options for our customers.
Your feedback is important to us.
Thank you again for bringing this to our attention.
Fast and accurate
Received what I ordered and it was fast. Such a great experience compair to subaru direct wholesale who shipped me the wrong parts and ignore all my message!
30 maggio 2025
Subaru Online Discount Houses
Lots of them attached to individual dealers, but none stack up to SubaruPartsDeal.com/ in actual price, availability, and shipping costs.
30 maggio 2025
Ordered a replacement fog light assy…
Ordered a replacement fog light assy for a 2016 Forester. Got what I needed quickly for reasonable cost. Had a little trouble determining specifics re assemblies, kits, some side-specific, some not. Drawings could be a little clearer. I think I figured out that a "kit" has parts for someone adding it to a car which didn't before. Subaru owner manual says take to dealer to change the light bulb; unneccesary and pathetic.
26 marzo 2025
Incredible to be able to get the exact…
Incredible to be able to get the exact correct part by vin #. What a great benefit. Plus the quick shipping. Can’t say enough good things. Highly recommended.
30 maggio 2025
Risposta di SubaruPartsDeal.com
Thank you for your feedback — we appreciate you taking the time to share your thoughts about our survey. We’re sorry to hear it wasn’t clear or well-designed from your perspective.
Your input is valuable, and we’ll be reviewing our survey layout and wording to improve the experience for all our customers.
Thanks again for helping us improve.
Reasonable cost but shipping cost was…
Reasonable cost but shipping cost was way, way too expensive !
30 maggio 2025
Using PayPal made it easy for me to pay…
Using PayPal made it easy for me to pay online. Website was fairly intuitive.
26 aprile 2025
Good web site
Good web site, great prices, good shipping time, packaged well, also liked the idea they wanted to check for proper payment. will be my first sight to go to for next purchase of parts and will recommend it if time arouses.
26 aprile 2025
did what I needed them to
Parts came promptly and in one package. Granted I only ordered some small maintenance items - wipers and filters. Reassuring to know they would fit my car
26 aprile 2025
AWFUL customer service/Wrong parts
Still have multiple questions posted to the website that have been unanswered for months now. Had an issue with a shipped part so I called in. Spoke with an outsourced customer service agent that had no idea what I was even talking about. Still dont have answers to that issue. One of the questions that i asked online was answered... without a complete sentence, just a model number posted of something that doesnt make any sense. I have also sent a concern in about all of this before and gotten no response... yet continue to get this email asking me to rate your completely shit customer service. In summation: youre a typical shit company that doesnt give a shit about your customers, provides shit customer service and is still expecting good reviews. Youre all completely out of touch with reality. Thanks for nothing and stop sending me emails.
26 aprile 2025
Risposta di SubaruPartsDeal.com
Thank you for taking the time to leave your feedback. We're truly sorry to hear about your negative experience with both our website and customer service. This is certainly not the experience we want for our customers.
We sincerely apologize for the lack of response to your questions, as well as the confusion around the part issue. It sounds like we’ve missed the mark in both areas, and we understand your frustration.
Please reach out directly to us and we’ll make it a priority to assist you further, address your concerns, and resolve the issue with the part you received. We’re committed to improving, and your feedback is invaluable in helping us better serve you and others in the future.
Thank you for bringing this to our attention. We hope to make things right for you.
Easy to use site and the right parts!
26 aprile 2025
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