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Valutata 1 stelle su 5

Never received item. According to USPS a label was created,they are still waiting to receive package.Senior.com does not answer emails and the telephone number they give is not a working number.

Valutata 3 stelle su 5

I did not realize I was ordering a "certified open box". Most is ok, but one stsr bolt has no threads. Making contact with a human agent is very hard. The AI agent said a misding-part form was b... Leggi di più

Valutata 4 stelle su 5

Very pleased with the bed and white glove service! Disappointed that the delivery time was off by several weeks. Also the customer support is poor. I asked a simple question that the chatbot couldn't... Leggi di più

Valutata 5 stelle su 5

It took a long time to get my rollz but when it showed up it was as advertised, packed very well and undamaged. Special thanks to supervisor Alex who went out of his way to investigate why my order wa... Leggi di più

Dettagli dell'azienda

Informazioni fornite da varie fonti esterne

Senior.com is an online source dedicated to bringing high quality products from the top brands in Fall Prevention, Incontinence, DME, Bathroom Safety, Bedroom Safety, Living Room and Kitchen, Outdoor Living, Health & Personal, Mobility Aids, Home Secur...


Informazioni di contatto

  • Santa Margarita Parkway 29829, 92688, Rancho Santa Margarita, Stati Uniti

  • senior.com

2,7

Scarso

TrustScore 2.5 su 5

213 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

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Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Waited for order and tracked via china…

Waited for order and tracked via china post. Stated delivered after 19 days but did Not.
Never answered any emails Then found that my PayPal account had been closed and not by me.
Don't use..if it sounds to good to be true.it is.

3 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Your customer service was excellent

Your customer service was excellent

Thank you

26 marzo 2025
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Risposta di Senior.com

Hi Edith,
Thank you for leaving a review about your experience with Senior.com! We are so happy to hear that our customer service exceeded your expectations. We hope you enjoy your purchase for years to come!

Valutata 1 stelle su 5

Not what I ordered

I ordered a cup holder to go on my Walker and the part that goes on the Walker never came. The picture that I ordered is not what you sent me. And since your policy is to charge me to send it back, I'm going to throw it away.

26 marzo 2025
Valutata 5 stelle su 5

Gerry

First time customer---They are GREAT!!!!!
Had a problem with an order and it was handled very professionally.
A number one company.

24 marzo 2025
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Risposta di Senior.com

Hi Gerry,
Thank you for your review! We are happy to hear that your first time being a Senior.com customer was a positive experience and that we were able to help you find resolutions for any issues you ran into. We hope to be able to help you in the future with any potential needs you may have going forward as well!

Valutata 1 stelle su 5

I bought a item from them never…

I bought a item from them never received it was supposedly sent china post they claim was delivered i was working from home the entire day was supposedly delivered never was asked for the local tracking as it would have been delivered by aus post as we don't have china post but they will not hand over local number and china post just say not them so item and paypal are useless dont buy from them their tracking is bogus

17 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

I bought the dentures thinking "EASY"…

I bought the dentures thinking "EASY" was an optimum word. The gentleman in the how to video took the plates, placed each denture in his mouth. The top plate he pushed up an back with the top plate and then by just using his finger, inside his mouth, had the fit he wanted. Very much the same with the bottom plate. He never removed any of the moldable plastic. That was not my experience at all. I have heated the dentures every day since I received them. Heated them up way more than 20 times and still only have a cosmetic look but no functionality. I spent almost $500 and have nothing to show for it but regret. I continue to try but my optimism for working dentures gone.

24 febbraio 2025
Valutata 4 stelle su 5

Shopping experience and price point…

Shopping experience and price point were good. It would be nice to be able to replace the sponge when worn out rather than throw the whole wand out, which is wasteful. Also, a sturdier handle would be an improvement. We'll see how long this holds up.

24 febbraio 2025
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Risposta di Senior.com

Hi Linda,
Thank you very much for taking the time to leave a review of your Senior.com purchase! We are glad that your experience purchasing from us and browsing our pricing were positive! We will definitely take your review into consideration regarding the quality of the product and any potential replacements we may be able to look into. We hope your purchase continues to satisfy your needs!

Valutata 5 stelle su 5

Quick solution to your needs!

Everything went quickly from start to finish! Product arrived well packed and in a timely manner!

24 febbraio 2025
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Risposta di Senior.com

Hi Linda,
We are so happy to hear that your experience purchasing from Senior.com was efficient and reasonably priced! Thank you for your review and we hope you return to Senior.com for any potential, future needs you may have!

Valutata 5 stelle su 5

I received what I ordered in a timely…

I received what I ordered in a timely fashion. Very nice.

24 febbraio 2025
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Risposta di Senior.com

Hi Margaret,
Thank you for taking the time to leave a review. We are happy to hear that you received your Senior.com purchase quickly and that you were satisfied with your product. Enjoy!

Valutata 4 stelle su 5

Fast and free shipping

Fast and free shipping, well priced too, Charlotte

24 febbraio 2025
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Risposta di Senior.com

Hi Charlotte,
We are so happy to hear that you were satisfied with Senior.com's shipping and pricing! Thank you very much for your review. We hope you enjoy your product!

Valutata 2 stelle su 5

Delayed shipping

I bought this because it said 2-4 business days delivery. It was a day late which was a huge inconvenience. I would have bought it somewhere else due to time constraints. When it did arrive, it was not packaged in an outer layer of cardboard like my last purchase. The box was damaged, and I hope contents were fine. I will think twice about using this for my parents in the future.

22 febbraio 2025
Valutata 1 stelle su 5

Guess I should have read the reviews…

Guess I should have read the reviews first. I have not received my item yet. Back on 2/11/25 it stated it was shipped but when I go into tracking, it is only saying Shipping label has been created and is awaiting item. I have emailed them, sent a message through the online help- no reply from either. I have even tried calling them several times to which I keep getting a message that I have reached them after hours. Um no I haven't. According to your hours listed and the message when you call you are open 5am - 5 pm Pacific time. I have been calling you since 5:15 am your time for over 2 freaking hours. I am so upset right now. The thing I hate most is being lied to.

19 febbraio 2025
Non scritta su invito
Logo di Senior.com

Risposta di Senior.com

Hi Stephanie! I must first apologize for your experience shopping with us. I want to make sure that we get this resolved for you right away so you get what you ordered. I will send you a request for more information so I can have a manger assist you. I hope we can make this up to you in the near future and we thank you for the feedback.

Valutata 1 stelle su 5

I sent back the product 2 weeks ago and…

I sent back the product 2 weeks ago and still have not recieved my money 😒

28 gennaio 2025
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Risposta di Senior.com

Hi Cindy. I am terribly sorry your refund was not processed sooner. I did verify that your refund was processed shortly after your review as this item had to be inspected upon arrival. We always strive to process refunds in 1-2 days of being received so I will open a ticket to have a manager look in to this for you. My deepest apologies for your experience shopping with us and we hope we can earn your trust again!

Valutata 5 stelle su 5

We took the chair on our first cruise…

We took the chair on our first cruise and it was a life saver! It was easy to maneuver and worked great!! Highly recommend it!

27 gennaio 2025
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Risposta di Senior.com

Great to hear the chair worked so well for you! We hope it enhanced your cruise and continues to enhance your life. : )

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