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Rosec Jewels Recensioni 209

TrustScore 4.5 su 5

4,6

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Valutata 5 stelle su 5

Absolutely thrilled with my purchase! This ring is so pretty I can't stop looking at it… from the minute, I placed the order to the actual delivery of the ring was perfect. I will definitely be orderi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Rosec communicated with me from start to end very clearly. I had ordered a lab- created sapphire ring to propose to my girlfriend, and they sent a ring sizer before delivery to avoid any resizing issu... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

Emerald earrings were purchased as a gift. Although they are pretty, they aren’t worth the price charged. The stones are not a deep emerald and are quite light colored. I feel that they are very ove... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Can’t thank you enough for my gorgeous black diamond solitaire and free matching earrings! The box was so lovingly packaged and decorated, wrapped in a thin fabric and wax seal. It made receiving it b... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Artigiano di gioielli
  2. Designer di gioielli
  3. Esportatore di gioielli
  4. Gioielleria

Informazioni su Rosec Jewels

Scritti dall'azienda

💎 About Rosec Jewels

Rosec Jewels is an independent fine jewelry brand dedicated to crafting timeless pieces that reflect your unique personality and love story. Each piece is made with precision, passion, and a promise of perfection.

✨ Our Jewelry Collection

Explore a world of brilliance with our wide range of jewelry:

🌿 Our Gemstone Excellence

  • Lab-Grown Diamonds — EF-VS and HI-SI grades for exceptional sparkle and ethical luxury.
  • Moissanite Jewelry — D-VS1 brilliance that rivals natural diamonds in fire and beauty.
  • Precious & Semi-Precious Gemstones — AAA to AAAA quality stones known for color and clarity.

💖 Why Customers Trust Us

  • ⭐ 85%+ Positive Reviews & Exceptional Craftsmanship
  • 📜 Certified Gemstones & Hallmarked Gold/Silver Purity
  • ↩️ 30-Day Easy Return Policy
  • ✈️ Free & Secure Express Shipping Worldwide

At Rosec Jewels, we believe jewelry is more than adornment — it’s a celebration of who you are. Discover the sparkle that speaks to your soul.

Free Studs + 11% OFF

Enjoy Free Gifts & Big Savings This Season!

🎁Mother's Day Sale Live

Make this season shine with gifts and savings from Rosec Jewels!

  • 💎 Free Moissanite Studs with your first purchase.
  • ✨ Seasonal Discounts:
    11% OFF Sitewide

    Shop Now |

    *Automatic discounts apply at checkout where eligible. Free studs on first purchase only.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

209 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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Valutata 5 stelle su 5

Very pleased with the product and the…

Very pleased with the product and the timely manner in which my order was received. I will definitely purchase again.

18 aprile 2024
Non scritta su invito
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Risposta di Rosec Jewels

Dear Ruth,

Thank you so much for your kind words! We're thrilled to hear that you are pleased with our product and the timely delivery of your order. Your satisfaction is our top priority, and we're delighted to know that we've met your expectations.

We look forward to serving you again in the future. If you have any further feedback or need assistance with anything, please don't hesitate to reach out.

Valutata 5 stelle su 5

Ordered untreated black diamonds…

Ordered untreated black diamonds earrings. Great customer service who answered me quickly! Fast shipping to France!

31 gennaio 2024
Non scritta su invito
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Risposta di Rosec Jewels

Dear John,

Thank you for your wonderful review! We're delighted to hear that you are happy with your untreated black diamond earrings and that our customer service team was able to assist you promptly. We're also pleased to know that your order reached you in France quickly.

Your satisfaction is very important to us, and we look forward to serving you again in the future. If you need any further assistance or have more feedback to share, please feel free to contact us.

Valutata 4 stelle su 5

20th Wedding anniversary band…

This was a great ring for an anniversary gift for my wife and our 20th anniversary. She loved it and is very satisfied. It was bigger than the wedding ring and other wedding band even tho they suppose to be the same size.

12 gennaio 2024
Non scritta su invito
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Risposta di Rosec Jewels

Dear Brad,

Thank you for sharing your experience and choosing us for such a special occasion. We're thrilled to hear that the anniversary band was a hit with your wife and that she is very satisfied with it.

We apologize for any inconvenience regarding the size discrepancy. Please feel free to contact our customer service team if you need any assistance with resizing or if you have any other concerns.

Congratulations on your 20th wedding anniversary! We wish you both many more years of happiness together.

Valutata 1 stelle su 5

I am totally disgusted

I am totally disgusted with this company, I ordered what I thought was a 10kt white gold earring with moissanite stones - I happened to take it to my Jewellers and had it scanned with an RF MACHINE, it turns out the earring is actually 8.89 carat! - for the money I paid for this item its so not worth it (not even 9ct Gold), it's being returned for a refund. I advise you if you have had jewellery from these people to get it professionally checked (scanned) as all the jewellery they have made comes out of India even though they are an American Company. I paid a lot of money for an item that I thought was 10kt white Gold - only to be misled by yet another internet company that can't be trusted

15 novembre 2023
Non scritta su invito
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Risposta di Rosec Jewels

Dear Chris Smith,

We are deeply concerned to hear about your dissatisfaction with your recent purchase. At Rosec Jewels, we take pride in the quality and authenticity of our jewelry, and we assure you that all our pieces are hallmarked and meet the highest standards.

We would like to address your concerns and investigate this matter further. Could you please provide us with your order ID or any proof of purchase? Additionally, if you could share the details or results of the RF machine scan from your jeweler, it would help us understand the issue better and take appropriate action.

We strive for complete customer satisfaction and are committed to resolving this matter to your satisfaction. Please reach out to our customer service team at info@rosecjewels.com or +1 378 479 0290, and we will be more than happy to assist you with the return and refund process.

Thank you for bringing this to our attention. We look forward to resolving this issue promptly.

Best regards,
The Rosec Jewels Team

Valutata 3 stelle su 5

Not entirely confident.

Can’t fault the communication from this company from ordering to delivery. However, despite this I’m left feeling a little uneasy about the quality of the product. Despite ordering on a UK site, all the communications were from the US & the ring actually arrived from India in a homemade tin box & wrapped in muslin, sealed with candle wax! One of the prongs securing the stone is already catching as if it is not properly secured or long enough.
Having revisited the website, the cost of the ring I purchased has practically doubled in a month, so maybe I got a bargain but then again maybe not?!

25 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Great product and service

I can only say that the service e and product is exceptional. I had an issue with UPS and had to sign for deliverybwhich was an issue as no one in to take receipt. The service team were responsive and helpful. Contacted UPS and items were delivered next working day to a pick up point. The product was wonderful and the documentation provided was a bonus. Well recommended for both product and service.

18 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Rosec has been such a good company

Rosec has been such a good company. There was a mistake on shipping and they worked with me to get this package to me. The rings were gorgeous and not only did they deliver such beautiful rings they also gave me an extra surprise. Earrings that are absolutely gorgeous. 100% this company has me as a loyal customer. Take a look at what they offer, and find something you like. They work with you which is rare in a company. Take a look they won’t disappoint. ☺️☺️

15 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Beautiful

Great customer service, they keep you posted through WhatsApp.
Certification of authenticity iS provided once you receive your purchase. These studs earrings have exceeded my expectations.
Love them.

13 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

BEAUTIFUL RING EXCELLENT SERVICE

My son ordered a moonstone ring for his girlfriend. There was a slight delay due to availability of the stone. It came yesterday and it was worth the wait. It is BEAUTIFUL! Wonderful craftsmanship and great customer service. I will definitely order from Rosec Jewels again.

13 settembre 2023
Non scritta su invito
Valutata 2 stelle su 5

You're rolling the dice with this one

We ordered the ring my wife has wanted for a long time - a black diamond. I'm always nervous about ordering online, but there were enough good reviews to warrant trying it. The ring arrive and was beautiful. It was exactly what she had wanted. However, less than a year later, the stone came loose. I contacted them and they told me it couldn't be returned but I could take it to a local jeweler to get it fixed and they would reimburse me $50. I took it to the jeweler, and they said it was going to be $449 to get it repaired because the prongs were not made long enough. Upon informing them of this, they changed their story and said they couldn't help at all. Unless you have a high tolerance for risk or are willing to lose $1000, I'd avoid buying from them.

2 agosto 2023
Non scritta su invito
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Risposta di Rosec Jewels

Dear Andrew,

Thank you for sharing your experience with us. We sincerely apologize for the issues you encountered with your black diamond ring and for any frustration this has caused.

We understand how disappointing it must have been to receive conflicting information about the repair and the associated costs. We strive to provide clear and consistent communication, and it’s clear we fell short in this instance. We are currently reviewing our policies to ensure that situations like this are handled more effectively in the future.

Thank you for bringing this to our attention, and we appreciate your patience and understanding.

Best regards,
The Rosec Jewels Team

Valutata 1 stelle su 5

Scam

Scam. False advertising. Don’t fall for it.

9 luglio 2023
Non scritta su invito
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Risposta di Rosec Jewels

We're concerned to hear about your experience and take such feedback very seriously. At Rosec Jewels, we strive to maintain transparency and integrity in all our advertising and product descriptions.

We would appreciate it if you could provide more specific details about your concerns. Understanding the exact issues will help us investigate further and ensure that any misunderstandings or problems are addressed promptly.

Valutata 5 stelle su 5

Hands down the best experience buying…

Hands down the best experience buying custom made jewelry!! Harshita always answers questions quickly and is so nice to deal with! Their jewelry is absolutely gorgeous!! I have bought so many pieces from Rosec and I’ve never ever been disappointed!! You explain what you want and they send you an image to confirm. I’ll never buy from another shop

2 giugno 2023
Non scritta su invito

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