Brilliant team of support worker and excellent website could say a negative thing about them at all 10/10 ********** Love this site and competition's i have won a big draw and lots of other cash wins... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
WOW ! Excellent customer service and support. I won £5 cash on a 1p scratchcard instant win. I ran into a little issue when entering my bank details for the cash payout. So I emailed raffolux customer... Leggi di più
L'azienda ha risposto
I was delighted to win prizes, I choose cash over one of the prizes. I went on the chat to see if I could change back to original prize, Holly is amazing at her job & changed it, received email reques... Leggi di più
L'azienda ha risposto
I won a Selfridges Easter Egg, but waited a long time for it to arrive. I contacted Raffolux to ask for their help. Their agent Holly, advised they had problems with the delivery company. I have, t... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Rivendita biglietti della lotteria
- Servizio di giochi d'azzardo
- Fornitore di servizi di giochi al computer
- Rivenditore di biglietti della lotteria
- Negozio di biglietti della lotteria
- Rivenditore di biglietti della lotteria online
Scritti dall'azienda
At Raffolux, we're all about those little moments of "what if?" that make everyday life special. We run fun, fair, and transparent online prize draws that give our members the chance to win incredible goodies for a fraction of their usual price - from luxury cars and the latest tech, to unforgettable experiences and cash prizes. We love celebrating our winners, sharing their stories, and building a community where excitement, fairness, and trust come first. With a friendly team behind the scenes and a growing community at the heart of everything we do, we can't wait to make your day one to remember.
www.raffolux.com
Scritti dall'azienda
- We Love Winners!
- At Raffolux, we're all about those little moments of "what if?" that make everyday life special. We run fun, fair, and transparent online prize draws that give our members the chance to win incredible goodies for a fraction of their usual price - from luxury cars and the latest tech, to unforgettable experiences and cash prizes. We love celebrating our winners, sharing their stories, and building a community where excitement, fairness, and trust come first. With a friendly team behind the scenes and a growing community at the heart of everything we do, we can't wait to make your day one to remember.
Informazioni di contatto
Raffolux Ltd, Unit 6, 4 Ravey Street, EC2A 4QP, London, Regno Unito
- 01270906643
- support@raffolux.com
- raffolux.com
4,6
Eccellente
4K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 78% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Great visuals and presenter
Great visuals and presenter.
Easy to purchase and quick email response.
3 dicembre 2025
Risposta di Raffolux
Hey Michelle,
Thank you so much for taking the time to leave your review. We're glad to hear that you're enjoying playing! We'll also be passing your kind words over to our team. 💜
- The Raffolux Team
would give five stars if i actually won…
would give five stars if i actually won something 😂
30 novembre 2025
Risposta di Raffolux
Hey Chris,
Thanks so much for your review! Good luck with your entries! 🍀
- The Raffolux Team
Risposta di Raffolux
Hey Christine,
Thanks for your review, we wish you luck with your entries! 🤞
- The Raffolux Team
I’m sure it’s a scam
I’m sure it’s a scam! The amount of money I have wasted and I have won nothing!! Don’t waste your money
23 luglio 2025
Risposta di Raffolux
Hi there,
Thanks for your review. We're sorry to hear that you've not had a great experience playing with us. All of our tickets are assigned at random, and draws are completed using random.org, an independent third party to ensure complete fairness and randomness. We love sharing our winners' stories too, and share them regularly on our social media pages. You can also see the winners of all of our draws here on our winners' page: https://raffolux.com/winners/
While we understand that it can be frustrating not to win, we want our players to have fun. We take responsible play seriously, and we recommend checking our this page of our site if you feel that your spending is becoming unsustainable: https://raffolux.com/play/.
Our customer service team is on hand to help if you would like to block your account and take a break from playing, you can reach us at support@raffolux.com.
- The Raffolux Team
Amazing raffle site!!
Amazing raffle site with a HUGE variety of prizes! The Raffolux community is also amazing always some fun on the Facebook group!! Customer service is brilliant always quick replies, quick payouts and quick deliveries on physical prizes too!
Honestly an amazing site that I couldn’t fault at all!
29 novembre 2025
Risposta di Raffolux
Hi there,
Thank you so much for your fantastic review! We're so glad to hear you're enjoying playing. 💜
Good luck with your entries!
- The Raffolux Team
Risposta di Raffolux
Hey Stu,
Thank you for taking the time to leave your review, we're sorry to hear you didn't have a great experience with us. We're on the cusp of releasing our brand new website, with lots of new exciting raffles and features that we're sure you'll enjoy.
We also value all of our customers' feedback, so if you feel like elaborating further, we'd love to hear from you! You can reach us by emailing support@raffolux.com
- The Raffolux Team
Risposta di Raffolux
Hi there,
Thank you for your lovely feedback! We're really glad to hear you’re having a nice experience with us.
Best of luck with your future entries!
– The Raffolux Team
Risposta di Raffolux
Hi there,
Thank you for your lovely feedback! We're glad to hear you’re enjoying the experience; fingers crossed for some sweet wins!
Best of luck with your future entries!
– The Raffolux Team
I’m really enjoying my new experience
I’m really enjoying my new experience with raffolux but I don’t understand how so many prizes have already gone.
29 novembre 2025
Risposta di Raffolux
Hi there,
Thank you for your lovely feedback! We're happy to hear you're enjoying your Raffolux experience. Some prizes do sell quickly due to popularity, but we're always adding new ones to keep things exciting.
Best of luck with your future entries!
– The Raffolux Team
Made really easy to use
29 novembre 2025
Risposta di Raffolux
Hi there,
Thank you for your lovely feedback! We're pleased to hear you found the platform really easy to use.
Best of luck with your future entries!
– The Raffolux Team
Risposta di Raffolux
Hi there,
Thank you for your lovely feedback! We're delighted to hear you find Raffolux easy to use and enjoy the wide range of prizes.
Best of luck with your future entries!
– The Raffolux Team
Happy Days I have finally won…
Happy Days I have finally won something. I won a £20 Amazon voucher. Thank you so much. Site is easy to use and it is good to win something. I also won £2.50 site credit which you have instant access to. So all I need now is to win a big prize!!! Thank you Raffolux
29 novembre 2025
Risposta di Raffolux
Hi there,
Thank you for your lovely feedback! We're thrilled to hear you’ve had a win — congratulations! It’s great to know you find the site easy to use, and we’ve got our fingers crossed for that big prize next.
Best of luck with your future entries!
– The Raffolux Team
Risposta di Raffolux
Hi there,
Thank you for your lovely feedback! We're so pleased to hear your first experience with Raffolux was nice and easy.
Best of luck with your future entries!
– The Raffolux Team
Risposta di Raffolux
Hi there,
Thank you for your feedback. We’re sorry to hear you weren’t able to place a bid on the Harley Davidson; that’s definitely not the experience we want for our customers. If you’d like, our customer support team would be happy to look into what went wrong and help get this resolved for you.
Please email us at: support@raffolux.com
Best of luck with your future entries!
– The Raffolux Team
First impressions
It's very easy to use. Easy payment too. Not too much choice of competitions, but that can be a good thing too.
29 novembre 2025
Risposta di Raffolux
Hi there,
Thank you for your lovely feedback! We're glad to hear you found the site easy to use and the payments straightforward. We appreciate your feedback!
Best of luck with your future entries!
– The Raffolux Team
Risposta di Raffolux
Hi Mrs Short,
Thank you so much for the very kind review and I'm so glad that you are enjoying the experience! Best of luck for the raffles and if there's anything that we can do to help then please don't hesitate to let me know.
Best,
Sam
Risposta di Raffolux
Hey Ryan,
Thanks so much for taking the time to leave your review, we're so glad to hear you're enjoying playing with us!
Good luck with your tickets!
- The Raffolux Team
Having fun playing raffolux raffle…
Having fun playing raffolux raffle don't have to spend much and it's good fun
25 novembre 2025
Risposta di Raffolux
Hey Robert,
Thank you for your review, we're glad to hear you're having fun!
Good luck with your entries!
- The Raffolux Team
Risposta di Raffolux
Hey Anjelica,
Thank you for taking the time to leave your review!
Good luck with your entries!
- The Raffolux Team 💜
Raffolux great job onderfull company…
Raffolux great job onderfull company your family all' help
26 novembre 2025
Non scritta su invito
Risposta di Raffolux
Hey Yusef,
Thanks for taking the time to leave your review. Good luck with your entries!
- The Raffolux Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.