Brilliant team of support worker and excellent website could say a negative thing about them at all 10/10 ********** Love this site and competition's i have won a big draw and lots of other cash wins... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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WOW ! Excellent customer service and support. I won £5 cash on a 1p scratchcard instant win. I ran into a little issue when entering my bank details for the cash payout. So I emailed raffolux customer... Leggi di più
L'azienda ha risposto
I was delighted to win prizes, I choose cash over one of the prizes. I went on the chat to see if I could change back to original prize, Holly is amazing at her job & changed it, received email reques... Leggi di più
L'azienda ha risposto
I won a Selfridges Easter Egg, but waited a long time for it to arrive. I contacted Raffolux to ask for their help. Their agent Holly, advised they had problems with the delivery company. I have, t... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Rivendita biglietti della lotteria
- Servizio di giochi d'azzardo
- Fornitore di servizi di giochi al computer
- Rivenditore di biglietti della lotteria
- Negozio di biglietti della lotteria
- Rivenditore di biglietti della lotteria online
Scritti dall'azienda
At Raffolux, we're all about those little moments of "what if?" that make everyday life special. We run fun, fair, and transparent online prize draws that give our members the chance to win incredible goodies for a fraction of their usual price - from luxury cars and the latest tech, to unforgettable experiences and cash prizes. We love celebrating our winners, sharing their stories, and building a community where excitement, fairness, and trust come first. With a friendly team behind the scenes and a growing community at the heart of everything we do, we can't wait to make your day one to remember.
www.raffolux.com
Scritti dall'azienda
- We Love Winners!
- At Raffolux, we're all about those little moments of "what if?" that make everyday life special. We run fun, fair, and transparent online prize draws that give our members the chance to win incredible goodies for a fraction of their usual price - from luxury cars and the latest tech, to unforgettable experiences and cash prizes. We love celebrating our winners, sharing their stories, and building a community where excitement, fairness, and trust come first. With a friendly team behind the scenes and a growing community at the heart of everything we do, we can't wait to make your day one to remember.
Informazioni di contatto
Raffolux Ltd, Unit 6, 4 Ravey Street, EC2A 4QP, London, Regno Unito
- 01270906643
- support@raffolux.com
- raffolux.com
4,6
Eccellente
4K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 78% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
I paid you £1.00 to enter a draw to win…
I paid you £1.00 to enter a draw to win a car - just tell me when the draw takes place.
11 gennaio 2026
Risposta di Raffolux
Hey Terence,
Thanks for taking the time to leave your review, though we're sad to see you've not had a great experience. Our customer service team are on hand between 9am - 5:30pm Monday - Friday and 2pm - 6pm on weekends to answer any questions you might have regarding our raffle draw times. You can also find all of this information on each of the raffle pages, and view our past draws here: https://raffolux.com/draws
You can find the details of the Range Rover Sport draw here: https://raffolux.com/draws/01KDRNE6M1MXC1C3CJX7FP67VC, it was drawn on the 30th of December.
We'd also love to hear from you regarding your rating as well if you've had a negative experience with us, we'd like to learn more. You can reach out to us via live chat, email (support@raffolux.com) or by phone on 01270 906643.
- The Raffolux Team 💜
Risposta di Raffolux
Hey Graeme,
Thanks so much for your review, we're glad to hear you're enjoying playing with us!
Good luck with your entries! 🤞
- The Raffolux Team 💜
Risposta di Raffolux
Hi Donna,
Thanks so much for leaving your review, we're glad to hear you're enjoying playing with us. Responsible play is extremely important to us, so we recommend checking out our responsible play page. We're also able to place a block on your account if you ever feel like you need to take a break.
- The Raffolux Team 💜
Risposta di Raffolux
Hi Farooq,
Thank you so much for your review!
- The Raffolux Team 💜
It was seemless easy to understand and…
It was seemless easy to understand and to get involved
9 gennaio 2026
Risposta di Raffolux
Hi Ian,
Thank you so much for your review, we're so happy to hear you've found it easy to join and play.
Best of luck with your entries! 🤞
- The Raffolux Team 💜
Risposta di Raffolux
Hi Gary,
Thanks for your review!
- The Raffolux Team 💜
Good competitions however their app is…
Good competitions however their app is useless keeps saying there is a bug then says install app again I have tried this numerous of times and it still does not work shame because I like the competitions they do but I have had to change to a different company now
8 gennaio 2026
Non scritta su invito
Risposta di Raffolux
Hey Mark,
Thank you so much for taking the time to leave your review. Our app is currently down for maintenance while we work on a brand-new version. Our website will work perfectly fine on your device's web browser for now: https://raffolux.com/
If you'd like to give us another go, please feel free to get in touch with us via live chat or support@raffolux.com and mention this review. We'd love to drop some credit into your account. 💜
Best wishes,
The Raffolux Team 💜
Very friendly and efficient service
Very friendly and efficient service, answered my question within minutes
7 gennaio 2026
Non scritta su invito
Risposta di Raffolux
Hey Clare,
Thank you so much for taking the time to leave your review. We're glad to hear your question was answered so quickly! 💜
- The Raffolux Team
a simple and easy to navigate website…
a simple and easy to navigate website and process
6 gennaio 2026
Risposta di Raffolux
Hi Jim,
Thank you so much for your review. We're glad to hear you found the new website easy to navigate. We're also open to hearing any other feedback you might have at support@raffolux.com.
- The Raffolux Team 💜
Risposta di Raffolux
Hey Alison,
Thank you so much for taking the time to leave your review. We wish you the best of luck with your entries! 🤞
- The Raffolux Team 💜
Everything's fine entering the various…
Everything's fine entering the various draws. Finding the results is hard
7 gennaio 2026
Non scritta su invito
Risposta di Raffolux
Hey Robert,
Thanks so much for leaving your review. You can check out our past draws here: https://raffolux.com/draws
Good luck with your entries! 🍀
- The Raffolux Team
Really enjoyed playing drop zone.Great…
Really enjoyed playing drop zone.Great fun and i played it twice and i won £35 altogether! I also entered draw for every man's dream, a Campervan. Fingers crossed, I am 74 so what an amazing chance to win my lifetime dream.
13 novembre 2025
Risposta di Raffolux
Hi Desmond,
Thanks so much for your review!
- The Raffolux Team 💜
Where are my withdrawals?!!
Have been waiting two weeks now for my pending withdrawals (25) and despite messaging by email have had no money or response?! What’s going on?! Have put me in a very bad financial position, especially after Christmas. Please get back to me ASAP and resolve this situation!
6 gennaio 2026
Non scritta su invito
Email address change
I have changed my email which is a nightmare to instigate. Holly at Raffolux made the process so easy and sorted.
Wishing that other organisations had such an efficient process.
2 gennaio 2026
Non scritta su invito
Risposta di Raffolux
Hi there,
Thank you for your lovely feedback! We’re so pleased to hear Holly was able to make what’s usually a tricky process nice and easy for you; she’ll really appreciate the shout-out. It’s great to know our support stood out to you.
Best of luck with your future entries!
– The Raffolux Team
Concerning concept
Concerning concept, runs as a competition site, no spend restrictions, can literally save end thousands without any questions, Preys on a vulnerable customer base.
STAY AWAY FROM THIS SITE.
9 agosto 2025
Risposta di Raffolux
Hello Louise,
Thank you for taking the time to leave your review. I'm really sorry to hear that you feel this way about our platform. We have responsible play tools available to all our players, such as budget calculators and links to other resources for help. We will also be introducing more, such as spend limitations, in the future as we take responsible play extremely seriously.
We do welcome any and all feedback, and should you need any assistance with some of the above-listed tools, our team is happy to help at support@raffolux.com.
Kind regards,
The Raffolux Team
That you can win
1 gennaio 2026
Non scritta su invito
Risposta di Raffolux
Hi Margaret,
Absolutely! And we’re glad you experienced it!
Thank you for taking the time to leave a review and for being part of Raffolux.
Best of luck in future draws!
Really enjoyable and I won something…
Really enjoyable and I won something early on but it’s the customer service that is great. Recommended!
27 dicembre 2025
Non scritta su invito
Risposta di Raffolux
Hi there,
Thank you for taking the time to leave a review! We’re glad our support team was able to help.
Your support means a lot to us.
-The Raffolux team
Was a pleasure to have friendly staff…
Was a pleasure to have friendly staff when in a help chat ! Raffolux has a brilliant payout system !
28 dicembre 2025
Non scritta su invito
Risposta di Raffolux
Hi there,
Thank you so much for your kind feedback!
We’re delighted to hear you enjoyed your experience and even picked up an early win. Our customer service team would appreciate your feedback.
Thank you for recommending us, and best of luck with your future entries!
-The Raffolux team
Raffolux is an excellent website
Raffolux is an excellent website, offering wonderful prizes.
Should you encounter any difficulties, which are typically related to internet connectivity, the team is prompt in resolving the issue.
Thanks Raffolux
18 dicembre 2025
Non scritta su invito
Risposta di Raffolux
Hey Elizabeth,
Thank you so much for taking the time to leave your review!
- The Raffolux Team 💜
Risposta di Raffolux
Hey Stacey,
Thanks so much for your review, we're so glad to hear that you're enjoying playing! 💜
- The Raffolux Team
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