Great service once again. contacted me in advance to arrange delivery and did what they said they would do
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
5★ Review: Been using Pellet king for several years Ordered the large pallet of kiln-dried oak logs—checkout was easy and delivery was fast. The logs are all great quality and a consistent size, mak... Leggi di più
L'azienda ha risposto
Just recieved my 300kg pallet of birch logs. I'm so impressed. The product delivery tracker was very useful. Delivered within 3 working day, which was quicker than I expected. Lovely wood. Perfect... Leggi di più
Been using Pellet Kings for last couple of years. Customer service is good and easy to deal with.Local delivery company that they use is excellent bearing in mind access issue we have.
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Quality wood pellets and premium kiln dried firewood available with free nationwide delivery.
Informazioni di contatto
Stanmore Industrial Estate, WV15 5HP, Wolverhampton, Regno Unito
- 01252 929 201
- enquiries@pelletkings.com
- pelletkings.com
4,7
Eccellente
91 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great service once again
Great service once again. contacted me in advance to arrange delivery and did what they said they would do
6 maggio 2026
Risposta di Pellet Kings
Hi Neil,
Thank you for your great feedback. We’re really pleased to hear you were happy with the service and delivery communication.
We appreciate your support and look forward to working with you again.
Kind Regards,
The Pellet Kings Team.
Simply the Best
Always good to call yourselves. Great team, great company and always a quick delivery. We order the 1 ton pellets on a pallet for next day delivery and they always turn up on the next working day. Good price too 😁😁👍👍
16 marzo 2026
Risposta di Pellet Kings
Hi There,
Thank you for leaving us a 5 star review.
We are so pleased to hear that you are happy with us.
It’s always amazing to hear such positive feedback.
We look forward to hearing from you soon.
Thank you again.
Been using Pellet Kings for last couple…
Been using Pellet Kings for last couple of years. Customer service is good and easy to deal with.Local delivery company that they use is excellent bearing in mind access issue we have.
20 marzo 2026
Risposta di Pellet Kings
Hi Peter,
Thank you for leaving us a 5 star review.
We are pleased to hear that you are happy with our customer service, and the delivery.
Your positive feed back is very much appreciated.
Thank you
Easy to place an order
Easy to place an order. Product excellence but produces more ash than expected. Delivery on time and delivery man very helpful. Will use your service again.
Thanks
9 febbraio 2026
Risposta di Pellet Kings
Hi Richard, thank you so much for you 5 star review. It is really good to hear you were pleased with the ordering, product and delivery. Glad to know you will be using us again in the future. Thank you
Risposta di Pellet Kings
We really appreciate your 5 star review. Thank you for all your amazing comments and for taking the time as a regular customer to recommend us
Efficient ordering
Efficient ordering. Rebecca very kind and easy to talk with. Service from driver very satisfactory Order Monday and delivery on Friday by 1015 extremely good service
9 febbraio 2026
Risposta di Pellet Kings
Margaret, thank you so much for this review. It is great to know we have provided extremely good service. We look forward to maintaining this standard for future orders
Always good value and speedy delivery…
Always good value and speedy delivery with excellent customer service
28 gennaio 2026
Risposta di Pellet Kings
Thank you John for your 5 star review. We pride ourselves on providing good value products, delivered promptly and excellent customer service, so your feedback is very much appreciated
Really great service and the logs are…
Really great service and the logs are just the best burners 👍
2 febbraio 2026
Risposta di Pellet Kings
Thank you for rating both our customer service and our product so highly. So pleased to have such positive feedback and another 5 star review
Risposta di Pellet Kings
Thank you Steve, we really appreciate your 5 star review. It is always good to get feedback from regular customers
Great logs..
Logs are perfect and really good value.
Only let down was delivery company gave me delivery between certain hours but this was not the case.
I will be buying again for sure...
20 gennaio 2026
Risposta di Pellet Kings
Thank you so much for your review. It is great to hear the logs we supplied were perfect and you as a customer feel you have good value for money. I am sorry the delivery company did not give you accurate timings. Next time you order call us directly and we will let you know an accurate delivery time
Logs arrived today all good,great…
Logs arrived today all good,great service.thank you.
13 gennaio 2026
Risposta di Pellet Kings
Thank you Bruce for your 5 star review. Feedback saying we supply good logs and great customer service is always welcome. We look forward to speaking to you next time you order
Awesome service
Awesome service, very helpful when we had been let down by another supplier!
13 gennaio 2026
Risposta di Pellet Kings
Caroline, what an fabulous review thank you so much. It is great to hear we can be relied on to provide 'awesome' customer service and we hope you will use us again in the future
I find them a great company
I find them a great company, great logs, great service so easy to order and excellent prompt service, highly recommend 👍
12 gennaio 2026
Risposta di Pellet Kings
Reviews do not get much better than this, thank you so much. You have highly rated every aspect of our business and we appreciate you recommending us to others
Great service as always from Becki and…
Great service as always from Becki and the team.
6 gennaio 2026
Risposta di Pellet Kings
Thank you Neil, always great to see reviews from our regular customers. We really appreciate your 5 star review and thank you for the comments regarding our customer service team. We look forward to speaking to you when you next need to order
Risposta di Pellet Kings
We really appreciate your feedback, thank you. As a company I can assure you we do everything we can to keep our prices competitive.
Risposta di Pellet Kings
Thank you for the 5 star review. We really appreciate your positive feedback regarding our products and delivery
Outstanding customer service and completely reliable
When I phone up for my order the assistants can not help me enough, they make sure all details are correct, work on getting the best delivery time and day for me and are just really friendly.
2 gennaio 2026
Risposta di Pellet Kings
Deborah...what a fabulous review, thank you so much. We pride ourselves on excellent customer service so feedback like this means a lot to our team
Log delivery. Delivered on time
Delivered on time, very quick unload from vehicle and delivered straight to the front door, very pleasant driver. Thank you
5 gennaio 2026
Risposta di Pellet Kings
Thank you for taking the time to give us a very positive 5 star review. We are glad everything went smoothly with order and delivery of logs and hope you'll order form us again in the future
Risposta di Pellet Kings
Hi Dave,
Thank you for leaving us a 5 star review.
We are pleased to hear that you found our service excellent.
We look forward to welcoming you back as a returning customer.
Kind Regards,
The Pellet Kings Team.
A satisfied customer
I've been buying from Pelletkings for 5+ years and customer service has been consistently excellent, as has the product.
Any problems encountered have always been the fault of the pallet delivery company (using inappropriate equipment) and any resulting loss of the product has always been rectified promptly by Pelletkings
18 dicembre 2025
Risposta di Pellet Kings
Hi Rob,
Thank you for leaving us a 5 star review. We are always happy to hear our customer’s are satisfied with us.
Kind regards,
The Pellet Kings Team.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.