Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Flew down from Scotland to buy a car from Imperials. Jake and his colleague James, who handled the sale, were great. The car was exactly as described online and matched the photos I'd seen too, no sup... Leggi di più

Valutata 1 stelle su 5

Requested info on a car, didn't hear anything for a week. Received a review requests which reminded me, so I called them and someone said I'll get a call back asap. Received another review reques... Leggi di più

Valutata 5 stelle su 5

well what can we say i have bought off daniel twice before range rover also a maserati i phoned regarding a tesla on wednesday and picked up 6 days later he went through everything with us as not use... Leggi di più

Valutata 5 stelle su 5

Recently had the pleasure of purchasing a car from Jake at Imperials. I was given facts not sales talk and felt super comfortable about making my purchase without being pressured. Once my decision was... Leggi di più

Dettagli dell'azienda

  1. Rivenditore di auto
  2. Concessionario Bentley
  3. Concessionario Land Rover
  4. Concessionario Mercedes-Benz
  5. Concessionario Porsche
  6. Rivenditore di auto usate

Scritti dall'azienda

Welcome to Imperials, home of luxury used cars in Hornchurch & Chelmsford. Browse our premium car collection & book your test drive today!


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

200 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 75% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

At short notice I contacted Imperials…

At short notice I contacted Imperials about a 991 911 Turbo S

I’m pretty demanding when I want something so I did a deal over the phone with the expectation that I could collect the following day. Very short notice for a car that requires the attention to detail and preparation prior to release.
Imperials were adamant that the car was absolutely perfect but despite that they were insistent that it had to go through the workshop and meet high standard (including 12 months MOT) irrespective of how many months were left on the existing MOT.
The Porsche passed its MOT with flying colours but the check pulled up that the rear tyres were below a certain value but more than legal for the Mot.

I hadn’t noticed this but it was pointed out to me and a reduction was agreed to reflect the future cost and requirements for new rear tyres.

I feel I bought this car at an incredible price as the market with these cars was in a massive unpredictable position due to supply and demand and also availability of stock.

Overall, I have been delighted with the car and the way it was described prior to purchase. I traveled a very long distance to buy my Porsche but I had confidence in Imperials that the journey wouldn’t be wasted.

Thanks for all the staff that facilitated my dream car. High recommendations for this company and service .

8 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

A fantastic buying experience

A fantastic buying experience. Kevin was outstanding from start to finish. Imperial's attention to detail was impeccable and the entire journey was easy, relaxed and informative. I would highly recommend Imperials to anyone looking to buy a prestige car. Thanks again guys, thoroughly superb.

23 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Bentley GTC

We knew what we wanted and Imperials had the car. We dealt with Jim, everything went as smoothly as you would want. Thank you.

25 aprile 2023
Non scritta su invito
Valutata 4 stelle su 5

Calm and enjoyable process

Jim was helpful and responsive to my requests. On day of pick up Jim made the process feel calm and relaxed. He was also helpful organising pick ups in the local area. Thanks for your help Jim.

24 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Very Happy Repeat Customer

I have sold a few vehicles to Imperials and every time the experience is easy with very fast payment and a good price. I would highly recommend and look forward to doing more business in the future.

10 luglio 2023
Non scritta su invito
Valutata 5 stelle su 5

I went to buy a range rover vouge I…

I went to buy a range rover vouge I found a good selection of cars at imperials Chelmsford the staff really new what they were talking about regarding each car
Jamie was the sales advisor and made me feel important and gave great advise the car is amazing never a issue ,I would recommended the garage and Jamie to anyone looking to buy a highend car
Terry baker

20 agosto 2022
Non scritta su invito
Valutata 5 stelle su 5

Great car-purchasing experience!

Great experience with Mason and Charlie. We purchase a Mini virtually - Mason FaceTimed me so we could see the car and it was then delivered to us in London the same day. Couldn’t have been more seamless! They were both a pleasure to deal with and we’re thrilled with the car.

11 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Excellent service

Excellent service , very friendly and super knowledgable , cars are presented to a very very high standard indeed , I highly recommend Imperials Big thankyou to charlie and Mason

14 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Imperial cars

Great service all round ,and Jamie who I dealt with couldn’t have been more helpful, sorted all the paperwork & had the car ready for collection with no hassle

7 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Highly recommend

Highly recommend. I’ve bought a number of cars through Imperials, very professional outfit who have a great variety of well spec’s cars. Specifically they were able to source a car for me on short notice. I’ve dealt with Jamie on numerous occasions, he’s very knowledgeable with great customer service.

4 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

My first time spending this amount of…

My first time spending this amount of money on a vehicle so pretty scary time. I found imperial motors on auto trader, and from the very first contact made with them (Jake) I was made to feel very comfortable. There was no pushy salesman talk, just honest speaking and everything at my own pace and I certainly wasn’t rushed to take the vehicle, in fact the sale was delayed by a few days only for my benefit as Jake wanted Land Rover to do the final warranty check before I had the vehicle.
The day of collection I met another chap (Oliver) again couldn’t be any more helpful, the final paperwork was straight forward.
I would highly recommend these people if you’re looking to spend good money on a vehicle, your’ll not be disappointed.
So thanks again guys, carry on the good work.

12 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

They guys at imperials are outstanding…

They guys at imperials are outstanding especially Jamie comunication was spot on and turned up on time we sold them out Landrover defender and I can honestly say start to finish could not be more happy came along checked car out and paid us and settled our finace at same time will be returning to purchase our next car and if we need to sell I’ll be asking these first also big mention to Gregg who collected again kept me informed of arrival time and was so polite thanks guys highly recommending you to friends family

8 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

What a Difference !!!!

After a dreadful service from our local Land Rover dealership (Lookers at Colchester) we went to Imperials to view a Range Rover Vogue.
From first contact with Jake, it was a totally different experience. He was helpful, knowledgable, and not the typical "pushy" car salesman. We found our perfect car, and also bought a second car!
Brilliant service all round and would definitely recommend this company

27 luglio 2023
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più