Games were delivered very quickly , ordered 2 psp games in a Friday evening got them Tuesday morning . Good condition, good cases . No complaints really. If I’m being OCD one of the games I got Burnou... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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I bought a used Panasonic Lumix Bridge Camera for a beginner to introduce them to wildlife photography. Very speedy delivery. Well packaged. Camera was exactly as described. In good working order. Wit... Leggi di più
Ps4 in good conditions considering its used, controller as well. The controller was the only thing with signs of used more clearly, but still small. They delivered so fast, im very satisfied. Would bu... Leggi di più
Absolutely terrible experience with CeX yet again. I ordered a case for an iPhone 15 Pro and they sent me an iPhone 15 Pro Max case instead, even though the order clearly states the correct model... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
CeX is Ireland’s largest second-hand electronics and entertainment specialist with 600+ stores Worldwide. Buy, sell and exchange a range of phones, games, consoles, laptops, tablets, computers, electronics & gadgets for cash or CeX vouchers. With a free 5-year warranty on most products sold, CeX has served tech enthusiasts the latest and greatest in the world’s tech for decades. You can also donate your unwanted games and gadgets to charity. To see our full online returns policy visit webuy.com or to contact customer services visit webuy.com/support
Buy with Trust at CeX
Scritti dall'azienda
- 5 Year Warranty on Everything!
- Enjoy the security of a 5-year warranty on the widest range of games and consoles, phones, electronics, computers and much more.
Informazioni di contatto
4,0
Molto buono
43.933 recensioni
Chiedi ai clienti di scrivere una recensione
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Not quality checked before delivery, product dirty and not initially working
My delivery arrived and when I opened the box it smelled musty and dirty. I took the iPod out and seen that it was filthy. Not only this but the wrong charging cable was with it and it wouldn’t turn on. I complained straight away. Now it turned on after being charged for 24hrs. I explained all of this in my email and then referred to a partial refund. I was basically told that this is not something they do. Im disgusted, if this was any other product I’d be returning but this is a product that is discontinued. Terrible service.
30 aprile 2026
Risposta di CeX/Webuy - Ireland
Hi Sinead,
Thank you for reviewing us.
Considering the nature of our business, we have quality measures in place where along with functionality of the product, items are checked before dispatch to ensure they are in a clean and saleable condition with the correct essential accessories included. It appears that these checks were missed, and we extend our apologies for this experience.
I have noticed that along with feedback forwarded to the sending store management for internal assessment, my colleague assisted you via email and sourced the correct charging cable for you.
In the event you are unhappy with the condition of the product, you are welcome to return the item to us for a replacement or a full refund to the original payment mode.
Should you wish to discuss this further or have any other concerns, feel free to write back on the same email thread you had with my colleague, and I will be happy to help.
Regards,
Ramson.
Look no further than CEX for used games
Buying games online from CEX has always been super easy. Great prices, fast deliver and great support. No issue with returns or refunds. I don't even look anywhere else but CEX.
30 aprile 2026
Prices good, stock not up to date
I liked the prices, however after ordering multiple items are not available or unable to be found which is frustrating.
30 aprile 2026
Risposta di CeX/Webuy - Ireland
Hi Miss Kennedy,
Thank you for your review, and it is unfortunate that your recent purchase has not gone as expected.
Our stores always aim to fulfil customer orders, and we have procedures in place to verify product specifications while processing them. However, there are occasions where a store may identify that an item is incorrect or not suitable for sale. In such cases, the item is cancelled to avoid the inconvenience of the customer having to return it later.
Please be assured that customers are not charged for unfulfilled items, and any funds reserved by the bank are typically released back within 10 working days.
If you would like to discuss this further or need any additional information, please feel free to contact us via the support page on the CeX website (ie.webuy.com) with the subject line “TP - Prices good”. Once we receive your message, I will be happy to assist accordingly.
Regards,
Saanchi
Customer service bit lacking
Customer service bit lacking. I forgot my id to collect item and staff weren't very nice
17 aprile 2026
Risposta di CeX/Webuy - Ireland
Hi Willie,
Thank you for your review, and I’m sorry to know your recent shopping experience wasn’t as expected.
For click & collect orders, customers are required to present a valid physical ID at the time of collection so that the staff can verify and ensure that the order is with the correct customer as these are prepaid. For customer convenience, this requirement is outlined on our website here: https://tinyurl.com/3k2u47st.
Having reviewed the order, I can see that the collection was completed successfully, and I hope everything is working well with the item.
If you wish to receive further assistance with this order or have any other queries, feel free to write to us from our website (ie.webuy.com) with the subject line “TP - Customer service bit lacking” and I will be happy to help.
Regards,
Saanchi
Very quick 5 star
30 aprile 2026
Goods arrived well packaged and on time
16 aprile 2026
The lens I got is working fine but it…
The lens I got is working fine but it is used, not overly clean and shows wear which wasn't listed
29 aprile 2026
Wanted the item for click and collect…
Wanted the item for click and collect it got delivered and it was broke
29 aprile 2026
Risposta di CeX/Webuy - Ireland
Hi Tracy,
Thank you for taking the time to leave your review. I am sorry to hear that the item you received arrived faulty, especially as you had originally hoped to obtain it through a Click and Collect purchase.
Regarding your order, as the item could not be fulfilled by the selected store for collection, it was routed for home delivery based on the secondary option chosen at the time of placing the order.
I understand how disappointing this experience would have been, and this is certainly not the level of service we aim to provide. Your feedback regarding the item condition and overall experience has been passed on to the relevant store management and testing teams for review.
I can see that the refund has now been processed for you. However, I do understand that this may not fully resolve the disappointment caused, as your original intention was to receive a fully working item.
If you would still be interested in obtaining the same product or exploring similar options, please feel free to contact us through our support form at http://bit.ly/2WDil7r. Kindly include “Trustpilot Wanted the item for click and collect” in the subject line of your email, and we will do our best to help ensure a smoother experience going forward.
Regards,
Nikita.
In Store service perfect, Online is useless
I got the wrong order delivered online help had no meaningful help but the local guys in Tralee helped me in 20min to refund the wrong item and i got the desired item in better condition and way better customer experience,
online service sucks, Tralee Shop 11/10
28 aprile 2026
decent, but image on website was wrong
I just needed a basic switch 1 case so I ordered one online. The parcel came quickly but the product was inaccurate with the image shown on the website. It was completely different from what I thought I was getting.
It didn't particularly matter as I just needed the case. But Cex should do better to make sure the images on their website reflect what you are actually getting. I've bought online from cex before and have always been pleased, so this was the first time I encountered something like this but I still think it's important to note.
26 aprile 2026
Got a full refund
28 aprile 2026
Fast delivey
28 aprile 2026
easy to find items
I was able to find the items I wanted very quickly and they were shipped same day.
15 aprile 2026
Excellent.
Excellent.
I have purchased several time with Cex and never had an issue. The items always arrive at the time scheduled.
14 aprile 2026
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