After trial (and lots of error) we discovered Ecoblaze Charcoal Briquettes for our Green Egg. Simply the best clean and odourless briquettes that allow you to cook expensive ingredients without fear o... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Good overall experience, nice website, great product range and very competitive pricing inc free next day delivery. The only negative was the “delivery” aspect, I ordered at 2:20pm on 22nd and... Leggi di più
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I use the wood pellets I purchased from ecoblaze a week or two ago when they arrived they were packaged as CAT LITTER. I spoke to A customer services representative regarding this and I was assur... Leggi di più
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Content was good as previously, contained in hessian bags further enclosed in cardoard boxes which strained to constrain the bags! It was easier to move the bags, which, although heavier, were better... Leggi di più
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Dettagli dell'azienda
Informazioni su ecoblaze
Scritti dall'azienda
Ecoblaze stands as a champion for natural, sustainable, quality products. We have worked with the same suppliers for many years. This ensures consistent quality and as we grow, our partners grow with us.
We are part of White Horse Energy, the largest online retailer of wood based home fuels in the UK. We have achieved this through a commitment to product quality, backed up by a dedicated and passionate team. If you aren't yet an Ecoblaze customer, you might want to check out what our customers say about us
We are part of White Horse Energy, the largest online retailer of wood based home fuels in the UK. We have achieved this through a commitment to product quality, backed up by a dedicated and passionate team. If you aren't yet an Ecoblaze customer, you might want to check out what our customers say about us
Informazioni di contatto
White Horse Energy, 1st Floor, Globe House, Love Lane, GL7 1YG, Cirencester, Regno Unito
- 01285402000
- sales@ecoblaze.co.uk
- ecoblaze.co.uk
4,4
Eccellente
598 recensioni
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Ha risposto al 83% delle recensioni negative ricevute
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Risposta di ecoblaze
Thank you so much for your feedback. We’re delighted to hear that you found the ordering process easy, delivery fast, and that you’re enjoying the quality of the pellets. We truly appreciate your support and look forward to serving you again.
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
When you hear companies stating next…
When you hear companies stating next day delivery you automatically think give it two days to be safe but on this occasion order was placed Wednesday morning delivered to my designated parcel drop and photo for proof of delivery Thursday 1.30pm excellent service will definitely be using Ecoblaze again 5 star service
13 maggio 2026
Risposta di ecoblaze
Thank you so much for sharing your experience. We’re delighted to hear that your order was processed smoothly, delivered promptly, and that you’re happy with the service provided. It’s wonderful to know the pellets met your expectations and that the delivery proof gave you peace of mind.
We truly appreciate your feedback and look forward to serving you again with the same level of excellent service.
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Yup all good
Yup all good. Well wrapped. Good products. Will definitely be buying again, and will give some thought to taking out a subscription. Excellent service.
12 maggio 2026
Risposta di ecoblaze
Thank you so much for your feedback. We’re delighted to hear that you found the products well wrapped, of good quality, and that you’re considering a subscription. We truly appreciate your kind words about our service and look forward to supplying you again in the future.
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Fast delivery very happy with product…
Fast delivery very happy with product highly recommend 100%.
11 maggio 2026
Risposta di ecoblaze
Thank you so much for your wonderful feedback! We’re thrilled to hear you were happy with the fast delivery and the product quality. Your recommendation means a lot to us, and we look forward to serving you again.
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
The company delivering said they came…
The company delivering said they came one day and said no-one was in and I was on my drive always working. They then said they called again and never turned up abd sent a photo of my address which wasn't 150 mtr up the road.when contacting you I was tole they couldn't be deliverd toll 3 days later.
Therefore I didn't receive my goods after staying home for 3 day this is very very poor service
3 maggio 2026
Great customer service
Easy to order, they have good deals, and they have great customer service. I'm rating 4 only because I have received only part of the oder, but a phone call to customer service sorted the issue.
30 aprile 2026
Risposta di ecoblaze
Thank you for your feedback! We’re glad to hear you found our ordering process easy, appreciated the good deals, and experienced great customer service. We’re sorry about the partial order, but we’re pleased our team was able to quickly resolve the issue over the phone. Your understanding means a lot, and we look forward to serving you again.
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Fast delivery good product and fast…
Fast delivery good product and fast responces from seller keeping me up to date
1 maggio 2026
Risposta di ecoblaze
Thank you for your kind words! We’re delighted to hear that you were happy with the fast delivery, the quality of the product, and the prompt updates from our team. Keeping our customers informed and satisfied is always our priority, and we truly appreciate your support.
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Great burning logs
Usually bought cheap logs until I tried ecoblaze. Logs have lower moisture, burn longer and cleaner than budget logs from big stores. Might pay a couple of quid more but I think you get a longer burn time overall. Will definitely be a repeat customer as delivery was also on time. Zero complaints.
7 maggio 2026
Risposta di ecoblaze
Thank you for sharing such thoughtful feedback! We’re delighted to hear that you noticed the difference with Ecoblaze logs—the lower moisture, longer and cleaner burn, and reliable delivery are exactly what we aim to provide. We truly value your support and are thrilled to know you’ll be a repeat customer. Zero complaints is the best compliment we could ask for!
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Risposta di ecoblaze
Thank you for your feedback! We’re delighted to hear that the ordering process was easy and that your order arrived quickly. We truly appreciate your support and look forward to serving you again.
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Great price
Great price , very fast delivery and a nice company to deal with , love these wood wool firelighters . Will always come back to this company.
7 maggio 2026
Risposta di ecoblaze
Thank you so much for your wonderful feedback! We’re thrilled to hear you enjoyed our great prices, fast delivery, and found us easy to deal with. It’s fantastic that you love the wood wool firelighters—we’re delighted they’ve become a favorite. We truly value your loyalty and look forward to serving you again.
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Risposta di ecoblaze
Thank you for your kind feedback! We’re delighted to hear that you found the ordering process easy and that our delivery service met your expectations. We truly appreciate your support and look forward to serving you again.
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Ordered on Thursday for Friday deliveru…
Ordered on Thursday for Friday deliveru when I would be in. Not delivered till Saturday.
Not good enough.
7 maggio 2026
Risposta di ecoblaze
We’re very sorry to hear that your order didn’t arrive on the day you expected. We understand how frustrating that can be and apologize for the inconvenience caused. Timely delivery is important to us, and we’ll be reviewing this to ensure we improve going forward. Thank you for bringing it to our attention
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Risposta di ecoblaze
Thank you for your feedback. We’re sorry to hear that the delivery experience with DPD did not meet expectations. While the carrier handles the delivery, we take your concerns seriously and will continue working closely with them to improve the service. We truly appreciate your support and patience.
Kind regards,
NH
Very good service
Very good service , happy worth the logs and the kindling decent quality and provided a good fire pit!
9 maggio 2026
Non scritta su invito
Risposta di ecoblaze
We’re so pleased to hear you’re happy with our service and that the logs, kindling, and fire pit met your expectations! Thank you for your kind words—it means a lot to us, and we look forward to keeping your fires burning bright.
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Simple procedure to order and delivered…
Simple procedure to order and delivered in an acceptable time
9 maggio 2026
Risposta di ecoblaze
“Thank you for sharing your experience! We’re glad to hear that the ordering process was simple and that your delivery arrived within an acceptable timeframe. Your feedback means a lot to us, and we look forward to serving you again soon.
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Easy to Order
5 maggio 2026
Risposta di ecoblaze
“Thank you so much for your feedback! We’re delighted to hear that you found the ordering process easy and straightforward. Making things simple and convenient for our customers is always our goal, and we truly appreciate you sharing your experience.
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Risposta di ecoblaze
Thank you so much for your kind words! 🌟 We’re delighted to hear that you found our firelighters brilliant and that the ordering process was smooth with speedy delivery. Your feedback means a lot to us, and we look forward to keeping your fires burning bright and hassle‑free.
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Risposta di ecoblaze
Thank you for your wonderful feedback! 🌟 We’re thrilled you found the choice excellent, the price great, and the delivery super-fast. It’s always our goal to make shopping with us easy and rewarding, and your review shows we’re on the right track.
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Pizza perfection
The pizza pellets arrived in perfect condition and at a great price considering the bag is massive and will last a life time
4 maggio 2026
Risposta di ecoblaze
Thank you for sharing such a fantastic review! We’re so pleased to hear your pizza pellets arrived in perfect condition and that you found the price great value, especially with such a massive bag that will last you ages. Enjoy those long‑lasting fires and delicious pizzas — we’re thrilled to have delivered exactly what you needed.
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Risposta di ecoblaze
Thank you so much for your glowing 5‑star review! ⭐️ We’re delighted you found the price excellent and the delivery very quick — that’s exactly the experience we aim to provide. Your support means a lot, and we look forward to serving you again soon!
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
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