Crui.se Recensioni 249

TrustScore 5 su 5

4,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Booking was so easy: Rebecca did exactly what she said she would do regarding the e mail I had sent. Booked the entire cruise on my phone in my car in minutes. She was extremely helpful. I havent... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Totally stress free! Whole process very straightforward with lots of information and advice given. I booked our cruise within 24 hours of our first contact

Valutata 5 stelle su 5

Absolutely delighted with the personal service from Rachel. Even gave me a holding reply on Sunday morning (even though the office was closed). Gave me a good choice of cabin from those left. Also g... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Got back to me straight away after online enquiry with several choices. Gave me an alternative when original choice had booked up, then sorted out the details, flights and made booking. Great price as... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia di viaggi in crociera
  2. Agenzia di escursioni in crociera

Scritti dall'azienda

Booking a cruise, or even a holiday in general, can be very stressful. Crui.se does all the hard work for you. Our experienced team help you research and shortlist your perfect cruise holiday.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

249 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Rebecca was helpful and knowledgeable

Rebecca was helpful and knowledgeable. I had to pay in full given short time frame and not being sure of my credit limits, she helpfully suggested splitting the payment between two cards. Job done. I now await docs she mentioned but I have forgotten.

10 marzo 2026
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Risposta di Crui.se

It sure was a rush to get you all confirmed yesterday, Simon, but we're glad we could secure your April cruise with AmaWaterways. A great deal on a beautiful itinerary. Not long now until you set sail. We'll be in touch with all the details beforehand. Have a great rest of the week.

Valutata 5 stelle su 5

90th birthday dream cruise

The experience with Carley was very easy, helpful, friendly and professional. I told her what I was looking for and she came back to me quickly with a couple of options. The option for this year (2026) was a great deal which I wouldn’t have been able to source without her help. I am now taking my Dad on the cruise of his dreams in his 90th year. Thanks Carley 🙏

2 marzo 2026
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Risposta di Crui.se

Thanks so much for your booking and kind review, Shirley. We're delighted that Carley was able to help you book your Danube cruise in August with AmaWaterways. It'll be one to definitely remember and we're sure you'll have the trip of a lifetime. Big hi to your dad from us. All the best.

Valutata 5 stelle su 5

Responsive and Helpful

We started a conversation in January with Rebecca and she really helped us with up to date information which influenced our final decision to sail with Viking yesterday. Thank you

28 febbraio 2026
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Risposta di Crui.se

Thank you for your review, Jane. We know it's a while away but you must be super excited for your Panama Canal Cruise. It's definitely on the bucket list. We're here in the meantime if you need anything. Thanks a million.

Valutata 5 stelle su 5

A big thank you to Rachel

A big thank you to Rachel, Rebecca and Carley for their help in finding a great cruise for us.

27 febbraio 2026
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Risposta di Crui.se

Thank you, Katheryne. Roll on July and your trip on the Danube with Riviera Travel. Have a great weekend.

Valutata 5 stelle su 5

Lovely and Friendly Service

Thank you so much for helping me sort and book my river cruise. Can’t thank Carley enough for answering all my many questions, Carley was brilliant throughout the process. Will definitely look to use Cui.se again and recommend.

12 febbraio 2026
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Risposta di Crui.se

Thanks for booking your cruise with us, Julie. The Romantic Danube feels very apt this time of year! We can't wait until July when you set sail with AmaWaterways. Carley is of course available if you have any follow up questions. All the best.

Valutata 5 stelle su 5

Douro Valley River Cruise

I cannot recommend Crui.se highly enough and in particular Rachel one of their travel specialists. She was so professional and knowledgeable about the river cruise we’d chosen and helped us to decide on the operator to travel with. She researched all our options and came back to us as she’d promised with a superb itinerary that completely fulfilled our remit. She gave us excellent guidance on decks and type of rooms to pick and better still all at a very good price. I feel like she took a lot of pressure from us “‘to get it right’ and cannot thank her or recommend her highly enough. As a result we definitely won’t hesitate to use them again. Thank you Rachel.

11 febbraio 2026
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Risposta di Crui.se

Thanks for your booking and lovely review, Sue. Great choice on the Lisbon extension by the way. The Douro will be lovely in June and we're sure you'll have a brilliant time with Riviera Travel. The Riviera Rose is one of their new ships and the reviews have been excellent so far. If you need anything please let us know but we'll be in touch with more details closer to your departure date. Have a great weekend.

Valutata 5 stelle su 5

Rebecca of Crui.se.com

Rebecca of Crui.se.com was more than helpful. She scoured the available options and responded to each of my questions and requirements. In the end she came up with a cruise that I was not previously aware of but which suited all my
needs - the flights, the dates, the route, the cabin and the price. Well done all round!

6 febbraio 2026
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Risposta di Crui.se

Good stuff, Bill. We're glad that Rebecca could source what you were looking for and a really good price for a very popular solo cruise too. We're excited to hear how you get on with AmaWaterways on the Rhine in July. Please let us know in the meantime if we can do anything else for you. Have a good week.

Valutata 5 stelle su 5

Very friendly and professional help…

Very friendly and professional help from Rachel. She was happy to answer all our questions fully and without rushing it.

30 gennaio 2026
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Risposta di Crui.se

Thanks for your review, Brian. We try not to be pushy and are very happy that Rachel could help you get your Danube River Cruise booked with TUI for October. Have a brilliant weekend.

Valutata 5 stelle su 5

Rachel really made the booking as easy…

Rachel really made the booking as easy as possible with her friendly manner . It’s not easy booking when you have 3 seniors going away . One of them my Mother of 92 years old .. taking her 1st river cruise . What I really appreciated from Rachel was her support and emails that arrived on time and phone calls . A realiable and honest experience and I can only highly recommend this company .

25 gennaio 2026
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Risposta di Crui.se

Thanks for your lovely review, Jennifer. Booking a river cruise isn't easy at the best of times to be honest and I'm glad Rachel was so helpful. We can't wait to hear about your mother trailblazing around the Danube in July. We know you'll have a wonderful time with AmaWaterways. If you need anything in the run up or have any special requests please let Rachel know and we'll do our best to sort. All the best.

Valutata 5 stelle su 5

First class experience

Never thought booking a cruise(when you have never done it before) could be so easy. Thanks to the amazing Rebecca. So knowledgeable, so helpful to firsttime novices.I am so reassured now about this wonderful trip she has found for us. She knew exactly what we wanted and on top of that found a top of the range deal to suit our budget. So grateful, thanks for all your hard work.

24 gennaio 2026
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Risposta di Crui.se

Firstly, thank you so much for making your booking with us, Barbara. Secondly, for your wonderful review. Wow, you got a great deal on the Romantic Danube, hats off to Rebecca there. You're going to love cruising with AmaWaterways, they'll take great care of you and Kathleen. If you need anything please let us know but Rebecca will be in touch shortly. Have a great (not too rainy!) rest of the week

Valutata 5 stelle su 5

Excellent service

I came across Crui.se by accident when following a link to a river cruise that I was interested in. I was a bit sceptical about it being genuine at first. I left my details and later on that day received a call from Carley. The cruise I was interested in didn't fly direct from Scotland but Carley said that she could look to see who did. She asked what my budget was, when I wanted to go & what kind of accommodation I wanted. She said that she would look to see what was available and email me some quotes. Very shortly after I received said quotes to browse. By the time I'd dithered about emailing some further questions to Carley the date I was thinking of had gone. Carley then looked & found different dates for the same cruise. It was actually cheaper & had more cabin choice. I went ahead and booked & saved myself £260 compared to booking directly with the cruise company. This will be our first river cruise & if it goes as smoothly as the booking process it will be great. Carley was friendly, informative and there was no hard sell. Would definitely use again if booking another cruise.

22 gennaio 2026
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Risposta di Crui.se

What have we done to deserve a customer like you, Sybil? Wonderful review and great to hear about the full journey you've been on with Carley. You've picked a stunning itinerary for your first river cruise. You'll get to see Budapest, Bratislava and Vienna. It's like the ultimate multi-city break. We can't wait for July to see how you get on and in the meantime please let us know if you need anything. All the best.

Valutata 5 stelle su 5

Lovely people to deal with,very helpful…

Lovely people to deal with,very helpful in booking our River Cruise,answered all our questions,very professional.

21 gennaio 2026
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Risposta di Crui.se

Thanks for your booking and your review, Dorothy. We can't wait to wave you off in July on your Danube adventure. We just need to get through January which is taking forever and then your cruise is just around the corner. Have a great day ahead.

Valutata 5 stelle su 5

Excellent Service - Highly Recommended

This is our first time booking a river cruise and we couldn't have found a more proffessional, knowledgable and friendly company. Rebecca has excellent knowledge of the river cruise companies and itineries and helped us with our selection & confidence to book our 2026 Christmas Cruise. Thank you to everyone at CRUI.SE we are very glad we found you & looking forward to our river cruise :)

15 gennaio 2026
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Risposta di Crui.se

Thanks for your great review, Mr. Pinchbeck. We know that you'll love Christmas on the Danube this year with Riviera Travel. I know it seems a while away but it won't be long coming around (we won't break out the Christmas songs just yet, though). In the meantime Rebecca is here to answer any questions you may have. Thanks a million.

Valutata 4 stelle su 5

A really helpful member of staff that…

A really helpful member of staff that answered all my questions & made the booking process for a very special anniversary cruise a breeze.

14 gennaio 2026
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Risposta di Crui.se

Thanks for your kind review, Wendy. We hope you have a wonderful time on the Imperial Danube with VIVA next June. If you have any questions in the meantime please let us know.

Valutata 5 stelle su 5

New Client

I have recently booked a cruise with your company. Could you please pass on my thanks to Carley, a member of your team. She is very helpful, knowledgeable and professional. She is a credit to your organisation. Thank you Carley.

Kind regards.

Tom Brady

6 gennaio 2026
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Risposta di Crui.se

Thanks for your review, Mr Brady. May's just around the corner (although the first 14 days of Jan has felt like 2 lifetimes). The Douro will be lovely that time of year, warm enough to sit out with a glass of wine in hand. I've passed your kind feedback onto Carley who'll be in touch closer to your departure date with more info. All the best.

Valutata 5 stelle su 5

We phoned Rachel Peers with an enquiry…

We phoned Rachel Peers with an enquiry about a River Cruise last Saturday. She was extremely friendly, informative and helpful and applied no pressure whatsoever. She agreed to call us back to discuss further on Monday (yesterday) and did so at the appointed time true to her word. We did secure the booking with Rachel who emailed us with all the relevant information and made us feel that we are really being looked after!

12 gennaio 2026
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Risposta di Crui.se

Thanks so much for your kind review, Sharon. We're so appreciative that you made your booking with us. June awaits and we're sure you'll have a wonderful time on the Rhone with Riviera Travel. This itinerary is somewhat of a hidden gem and we're excited to hear how much you love it. Please let us know if there's anything else in need but we will be in touch with more info closer to your departure date. Thanks a million.

Valutata 5 stelle su 5

Great company

Rachael was extremely helpful and knowledgeable. Went out of her way to understand our specific needs and found the ideal cruise at a competitive price and ideal dates.
We would use this company again without any hesitation.
Thank you

9 gennaio 2026
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Risposta di Crui.se

Thanks for taking the time to review your service, David. From what I hear Rachel could hand post the tickets to you as she lives just around the corner (it's the house with the music blaring at all hours!). You've chosen a great cruise in July with Avalon and certainly something to look forward to. Have a great weekend and we'll be in touch.

Valutata 5 stelle su 5

This was my first time of dealing with…this cruise company

This was my first time of dealing with this company.
The attention to my requirements was exceptional and the service provided was very courteous

5 gennaio 2026
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Risposta di Crui.se

Thank you, Keith, and may we say that your review is both exceptional and courteous also. You're in for a treat on your Rhine Festive cruise in December. A great mix of beauty (Rudesheim and Koblenz) with vibrant cities (Frankfurt, Cologne and Dusseldorf). We're very jealous. Anything you need please let us know. All the best.

Valutata 5 stelle su 5

Really friendly service over the phone

Really friendly service over the phone. No waiting on the line. Offered some helpful advice and booked my cruise at a great price discounted from the original. Very happy.

6 gennaio 2026
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Risposta di Crui.se

Thank you, Alan. I think you hold the record for the quickest cruise booked. I saw your call come through, went for a cup of coffee and you'd booked by the time I got back. We're so appreciative that you chose to book with us and we hope you have an amazing time on the Danube with TUI in April. We'll be in touch. Thanks a lot.

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