cocovillage.com Recensioni 133

TrustScore 1.5 su 5

1,5

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Valutata 1 stelle su 5

I ordered two items from Coco Village in early January. Eventually my order shipped, and my confirmation email showed both items shipping. When the order arrived, only one item was in there - with a p... Leggi di più

Valutata 1 stelle su 5

I ordered December 2nd from Cocovillage, received my tracking info December 8th. I have not gotten any updates and Canada Post is saying only the shipping label has been created. Tried calling and em... Leggi di più

Valutata 5 stelle su 5

I'm obsessed with everything from Coco Village! So far my little ones have a blender, toaster, and various wooden fruit sets from there. The craftsmanship is amazing, and the muted colors and tones ar... Leggi di più

Valutata 1 stelle su 5

J'ai commandé un lit cabane, il me manque une pièce pour pouvoir monter le lit. Le service client est exécrable, impossible d'avoir une personne qui réponde correctement à notre demande pour résoudre... Leggi di più


Informazioni di contatto

1,5

Pessimo

TrustScore 1.5 su 5

133 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Excellent company!

I just want to talk about how great the customer service is. I ordered two costumes and they were excellent quality and we should get some use out of them. When a sale came up for balance boards I couldn't find one that was advertised. The customer service chat went above and beyond and created an order for me to get this for my kid's Christmas gift. I was even able to add items to get the free shipping. Quality products and quality customer service. Doesn't get any better than that!

7 novembre 2021
Non scritta su invito
Valutata 2 stelle su 5

So far my card has been charged 4 extra…

So far my card has been charged 4 extra times and I think there was a glitch in the website when I placed my order so I can’t fully review until I hear back. I sent an email in but they are offline so I’m hopefully going to get all of this sorted out as soon as I get a chance to talk with customer service. I will be back on here to leave a more accurate review after that. I am excited about the toys we ordered for gifts! I love the look of everything online.

24 ottobre 2021
Non scritta su invito
Valutata 2 stelle su 5

Website is cute and seems to have a lot…

Website is cute and seems to have a lot of cute stuff. Just ordered for the first time, so I can’t say anything about the quality. Just wanted to say that the shipping cost is definitely too much and it won’t make me come back and buy more stuff.

6 ottobre 2021
Non scritta su invito
Valutata 1 stelle su 5

I am not thrilled at all

I am not thrilled that it’s been a week and I have received no updates on tracking. Feeling like I should cancel my order and get a refund. If you’re ordering a bed I would not recommend ordering from this website. I should’ve placed my order with a different company. I thought this would be a seamless experience and it doesn’t seem to be the case.

6 ottobre 2021
Non scritta su invito
Valutata 2 stelle su 5

It’s okay for a while

The bed frame is very cute! It came pretty quickly. I just wish it was more sturdy. The bed has already started breaking and falling apart and I haven’t even had it for a year yet. Already needing to get him a new one.

5 ottobre 2021
Non scritta su invito
Valutata 1 stelle su 5

I’ve bought three things and had issues…

I’ve bought three things and had issues with each one. First it was a bed. Missing pieces and dinged up. They offered a gift card (not for price of bed). Then I ordered a bike and it came chipped and missing a big piece needed to put it together. They said it will be 3-4 weeks to get us the part. I ordered a helmet to match the bike and it never showed up. They refunded that. I’m just don’t and decided it’s not a quality stuff.

13 settembre 2021
Non scritta su invito
Valutata 3 stelle su 5

I just placed the order

I just placed the order, so I'm not sure as to the quality of the item or anything, but the item looks cute online and the website worked fine. Shipping cost is a bit high, but to be fair, I don't know where the item is located exactly since the website says Canada is where items are designed and then made "abroad"

15 agosto 2021
Non scritta su invito
Valutata 5 stelle su 5

Good quality bikes

We have the 2 n 1 balance bike and it’s a really great product. I got it for her when she was about 20 months old and she has mastered it with 3 wheels and I am about to convert it to the 2 wheels. It’s great quality and really all of coco village products are. She is getting taller so I will be upgrading her bike soon & sticking with the coco village bike line. You can’t go wrong with any of their products.

20 luglio 2021
Non scritta su invito

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