Censeo Financial Recensioni 312

TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

My experience with Censeo has been very smooth from the start until the finish. I have been working mostly with Jack who has been great, making sure that everything was explained into the detail and w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Would recommend censeo to anyone looking to get a mortgage. I'm a first time buyer and David Pendry and Jodie Hooper made the whole experience really easy. Both really knowledgeable but also very posi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I was referred to Censeo financial as I was trying to purchase a shared ownership home. They were outstanding from start to finish. I accidentally keyed incorrect figures into my initial assesment the... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We had help & advice from Jack Stanton & Jay Anderson, they have both been brilliant with helping us, always very kind and understanding & quick at responding to calls or emails. Couldn’t have aske... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Broker di mutui

Scritti dall'azienda

Censeo makes people’s property-owning aspirations a reality by offering affordable loans for affordable homes.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

312 recensioni

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Valutata 5 stelle su 5

Great experience from our brokers

Ruth and Dwayne were very helpful during what was a stressful time. They patiently answered all our many questions, in a clear and easy to understand manner. Even when we had challenges or changes to be made, it was done so professionally and swiftly. Couldn’t recommend them more!

28 novembre 2025
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Risposta di Censeo Financial

We’re thrilled to hear that Ruth and Dwayne were able to support you during a stressful time and provide clear, patient guidance throughout. We truly appreciate your kind words and recommendation - it means a lot to our team!

Valutata 5 stelle su 5

We recently purchased our new home with the support of

We recently purchased our new home with the support of this wonderful team, and I couldn’t be happier with the service we received. From start to finish, Reena and Mercedes were professional, supportive and invested in helping us through the journey.

Their communication was always clear and they made what could have been a stressful process smooth.

I’m extremely grateful for their guidance and would happily recommend them to anyone looking to buy a home. Thank you for making this milestone such a positive experience!

1 dicembre 2025
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Risposta di Censeo Financial

We’re delighted to hear that Reena and Mercedes helped make your home-buying journey smooth and positive from start to finish. Your kind words about their professionalism, communication and support mean so much to our team. We’re truly grateful for your recommendation and thrilled to have been part of this milestone!

Valutata 5 stelle su 5

Very Good Service and excellent support from Connie and Ruth

I cannot thank Connie Kavuma and Ruth Munoz enough for all their help, professionalism and support during what is a stressful time! They responded quickly to any questions I had, provided plenty of information and further details when requested and made the entire process much easier.
Furthermore, following quite a major delay caused by the housing association (which was regularly chased by Ruth and Connie) they worked quickly to save as much time as they could and I felt like I was treated as a priority!
I would happily use Censeo again, and would recommend to anyone looking for support and advice on mortgages.
Finally I would just like to say another thank you to Connie and Ruth!

20 novembre 2025
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Risposta di Censeo Financial

We’re truly grateful for your kind words about Connie and Ruth. We’re glad to hear they were able to support you through a stressful process, respond promptly to your questions, and keep things moving despite the delays. Your feedback means a great deal to us and we’re delighted that you felt prioritised and well looked after throughout.

Thank you for choosing Censeo - and for your recommendation. We’d be honoured to support you again in the future!

Valutata 5 stelle su 5

Amazing Mortgage Experience with Jodie and Dave

I can’t thank Jodie Hooper and Dave Brockhouse enough for all their help throughout my mortgage process. They were both incredibly professional, patient, and supportive from start to finish. Jodie kept me updated every step of the way, and Dave made sure I understood all my options clearly. The whole experience was smooth and stress-free thanks to them. I’d highly recommend their services to anyone looking for expert and genuinely caring mortgage advice!

7 novembre 2025
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Risposta di Censeo Financial

We’re thrilled to hear that Jodie and Dave were able to guide you through the mortgage process with professionalism, patience, and clear communication. It’s great to know they helped make the experience smooth and stress-free. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your kind words!

Valutata 5 stelle su 5

My journey with them was a positive one…

My journey with them was a positive one and it was doubled by the fact i have experience within the industry and i understand both sides. Excellent communication, quick processing and really recommend.

22 settembre 2025
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Your recommendation means a great deal to us - we’re glad your journey with us was such a positive one!

Valutata 3 stelle su 5

Application process handled very…

Application process handled very efficiently, then passed to mortgage advisor which at one point had no communication for month then passed to another advisor which then couldn’t see the documents we had already sent ! So had to send again as first advisor on leave , then second advisor went on leave and was handed up to a lady called Ruth who was fantastic ! Communication was spot on and was always there to help , once we were handed to her we’re had very little problems .

1 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Censeo Financial made the process so…

Censeo Financial made the process so smooth and easy. I was apprehensive about using a mortgage broker as a first time buyer I had a lot of advice not to but Censeo proved everybody wrong.

From the start, David guided me through the initial process and explained everything clearly in a way I could understand. David was always available when needed and supported me through the initial phase so quickly. David was always available even once my case had been passed over.

My case was then passed over to Jay who from the moment he got my case was so supportive and always answered my (sometimes non-stop!) questions. As a first time buyer this was so reassuring as there was lots I didn’t understand or know but Jay was always available to help and explain things so I could understand. Jay kept me up to date throughout the process and I finally got my good news on Tuesday just 6 weeks after the process began which is just amazing!!

Massive thank you to Jay and David!

7 ottobre 2025
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Valutata 5 stelle su 5

Suki and Jay from Censeo…

Suki and Jay made the process stress free.
Always available to talk
Thank you for all your help!

8 ottobre 2025
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Risposta di Censeo Financial

Thank you for your kind words and positive feedback of the Censeo service provided by Suki and Jay.
We are delighted to read that you experienced a stress free process.
We wish you much happiness in your new home and we will be here to assist with any future mortgage requirements.

Valutata 5 stelle su 5

David was incredibly helpful and…

David was incredibly helpful and knowledgeable throughout the mortgage process. He made everything clear and straightforward, which really helped to take the stress out of things. Nothing was too much trouble despite my numerous requests!

When the case was passed on to Jodie, the service remained just as professional and efficient. She was responsive, thorough, and kept everything moving smoothly.

Both David and Jodie were a pleasure to deal with – I felt supported and well-informed the entire way through. Highly recommend!

5 ottobre 2025
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Risposta di Censeo Financial

Thank you for your kinds words and taking the time to write your positive review about your experience of the Censeo service.

It's great to read that you found David, your mortgage advisor incredibly helpful and knowledgeable and Jodie, your case manager responsive, thorough and kept everything moving.

To know you would highly recommend Censeo makes us very happy and is really appreciated - Thank you

We wish you much happiness in your new home and we will be here to assist with all your future mortgage requirements.

Valutata 5 stelle su 5

I will recommend Censeo to everyone…

I will recommend Censeo to everyone because they are the best in the game, great customer service and they will explain every single bit to you

2 ottobre 2025
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Thank you very much for your recommendation of Censeo. Your kind words are really appreciated. It means a lot.

Valutata 5 stelle su 5

I have been dealing with Censeo for a…

I have been dealing with Censeo for a long time, they arranged my initial mortgage and my subsequent remortgage deals. They have always kept me well informed and organise things very efficiently so that I get a good deal without any fuss.

My most recent remortgage was especially quick as Matt at Censeo had a new and improved rate in place in a matter of days which means I'm sorted for next month already. I couldn't recommend them more highly.

29 settembre 2025
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Risposta di Censeo Financial

Thank you so much for your kind words and your loyalty.
We are delighted you you return to us for all your mortgage needs and you appreciate being kept well informed and organise your reviews to get a good deal without any fuss.
Matt specialises in supporting our existing customers and we are please he has helped you have a new improved rate.
Thank you for recommending Censeo we really do appreciate this and your continued and valued loyalty.

Valutata 5 stelle su 5

Amazing service from Connie and Ruth

Amazing service from Connie and Ruth. They helped every step of the way and supported me when things when wrong.

Highly recommend.

26 settembre 2025
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Risposta di Censeo Financial

Thank you for your positive review. of your Censeo experience.
We are delighted you found Connie and Ruth gave amazing service and helped every step of the way even when not going to plan.
Your highly recommend of service from the Censeo team is much appreciated.
Wishing you much happiness in your new home.

Valutata 5 stelle su 5

Superb customer service! ⭐️⭐️⭐️⭐️⭐️

A massive thank you to our friendly, attentive and knowledgable mortgage advisors - Dave Brockhouse and Ruth Munoz!

As first time buyers and a lack of knowledge of the process of mortgages, both Dave and Ruth were so patient to accommodate all of our questions with thorough explanation in ways we would understand. Things could get overwelming with lots of documentations we needed to provide, but their assurance made us feel at ease.

Thanks again for helping us get our first home! 😊

26 settembre 2025
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Risposta di Censeo Financial

Thank you for your kind words of your positive experience of your Censeo experience.

We are delighted you found Dave and Ruth friendly, attentive, patient and knowledgeable.

We wish you much happiness in your new home. We will be here to help with your mortgage requirements in the future

Valutata 5 stelle su 5

I’m so pleased working with them

I’m so pleased working with them. They are effective compare to my other broker.
They respond to my concerns and email swiftly.

26 settembre 2025
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Risposta di Censeo Financial

Thank you for your positive feedback. We are delighted to find you found our service more effective than your previous mortgage broker and that we responded to your concerns and emails quickly.
We look forward to helping you again in the future and wish you much happiness in your new home.

Valutata 1 stelle su 5

Avoid shared ownership. Isn’t affordable housing scheme. This company signs you upto it. Don’t.

I have reached out to them on more than one occasion.
We (28) residents of the courtyard circus street Brighton all passed Censeo financial test to get shared home affordable housing. Since they have done job to get us in no one wants to reply or assist us anymore.
Why wasn’t we told the charges could go up 250%.
It’s big mess now and after being threatened with seek notice of possession and having to pay £750 week to clarion I’m being upset is understatement.
£121 service charge month to sign up and now £400 month. Awful.
Avoid using these and savills and clarion. There’s reason they are billionaire companies.

25 settembre 2025
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Valutata 5 stelle su 5

Ayesha and Ruth were incredibly helpful…

Ayesha and Ruth were incredibly helpful and knowledgeable which was excellent for someone like me who had no previous experience in mortgage applications/processes. I would have no hesitation recommending them!

19 settembre 2025
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Risposta di Censeo Financial

Thank you so much for your positive review.
We are delighted you found Ayesha and Ruth were incredibly helpful and knowledgeable and that you would have no hesitation recommending Censeo.
We wish you much happiness in your new home and we will be here to assist with your future mortgage needs.

Valutata 5 stelle su 5

Thank you Melissa!

I can’t thank Melissa at Censeo enough for her outstanding support throughout our mortgage journey. From the very first conversation, she was knowledgeable, approachable, and genuinely committed to finding the best solution for mine and my partners needs.

Melissa made what could have been a stressful and overwhelming process feel smooth and manageable. She explained everything clearly, answered all my questions patiently, and always kept me updated every step of the way.

Thanks to her hard work and guidance, I felt confident and supported from start to finish. I highly recommend Melissa to anyone looking for expert mortgage advice with a personal touch.

Thank you again, Melissa!

19 settembre 2025
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Risposta di Censeo Financial

Thank you so much for taking the time to write your positive review of the Censeo service you have received from Melissa.

We are delighted to read of the outstanding support you received. We aim to ensure our staff are well trained and are knowledgeable, approachable and committed to a supportive and genuine willingness to help all our buyers. It's great to read you found this in your experience.

We wish you much happiness in your new home and should you need assistance with your mortgage in the future we will be here to assist.

Valutata 5 stelle su 5

Highly recommend working with Censeo

Highly recommend working with Censeo. Made complicated and potentially overwhelming process as simple as possible. Ayesha and Ruth were supportive, friendly and quick to respond. Made it feel like a joint win!

17 settembre 2025
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Risposta di Censeo Financial

Thank you for taking the time to write your positive review. We are delighted you found Ayesha and Ruth were supportive, friendly and quick to respond.
Wishing you much happiness in your new home. We will be here when you nee future mortgage assistance.

Valutata 5 stelle su 5

Would highly recommend Censeo Financial…

Would highly recommend Censeo Financial to anyone buying a home!
I had the delight of dealing with Abbie from the assessments team. She was very professional, helpful, kind and understanding and made what felt like a daunting process smooth and easier. Things were actioned swiftly and am very grateful for everything Abbie did. She is a credit to Censeo! 5* experience.

12 settembre 2025
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To know you would highly recommend Censeo Financial to anyone buying a home is amazing - thank you. We really appreciate you taking the time to write your positive review. Thank you.
We are delighted you found Abbie in our assessments team to be a delight to deal with.
If you need future mortgage assistance we would be delighted to help.

Valutata 5 stelle su 5

Dave and Mercedes were absolutely…

Dave and Mercedes were absolutely wonderful .
Super professional , good communication with Us always making Us aware of due process wich speed up the entire process and therefor making the entire mortgage journey not only pleasant but effective .
We are indeed thankful for all Your work and commitment .
I strongly advise everyone to choose Censeo Finalcial !
Top !

12 settembre 2025
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Risposta di Censeo Financial

Thank you so much for taking the time to write your positive review. We are delighted to read you found Dave and Mercedes were absolutely wonderful.
To know you would recommend Censeo Financial to others - thank you it means a lot.
Wishing you much happiness in your new home. We will be here to help with any future mortgage requirements you may need.

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