Censeo Financial Recensioni 312

TrustScore 5 su 5

4,8

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

My experience with Censeo has been very smooth from the start until the finish. I have been working mostly with Jack who has been great, making sure that everything was explained into the detail and w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Would recommend censeo to anyone looking to get a mortgage. I'm a first time buyer and David Pendry and Jodie Hooper made the whole experience really easy. Both really knowledgeable but also very posi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I was referred to Censeo financial as I was trying to purchase a shared ownership home. They were outstanding from start to finish. I accidentally keyed incorrect figures into my initial assesment the... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We had help & advice from Jack Stanton & Jay Anderson, they have both been brilliant with helping us, always very kind and understanding & quick at responding to calls or emails. Couldn’t have aske... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Broker di mutui

Scritti dall'azienda

Censeo makes people’s property-owning aspirations a reality by offering affordable loans for affordable homes.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

312 recensioni

5 stelle
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Solitamente risponde entro 1 mese

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Valutata 5 stelle su 5

A great experience was provided

A great experience was provided by the team members Dwayne Simpson and Jay Anderson. They were super helpful with answering all my queries as a first time buyer, making the whole process run smoothly and accordingly. I would definitely recommend Censeo.

20 dicembre 2025
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Risposta di Censeo Financial

We're so pleased you had a great experience with Dwayne and Jay. Thanks for the recommendation - we really appreciate it. And good luck with your new home :)

Valutata 5 stelle su 5

Ruth Munoz and David Pendry

Ruth Munoz and David Pendry were incredible. Very clear and helpful along the way from start to finish, as a first time buyer this process was completely new to me. Both were incredibly supportive in answering any questions I had or explained anything I was unsure about. Nothing was to much trouble and clearly they work very hard and long hours to get people over the line. A real pleasure to have them help me get my first mortgage I would highly recommend them to anyone.

8 gennaio 2026
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Risposta di Censeo Financial

Wow! What a lovely review! We're so pleased that your experience with Censeo was a positive one and we'll certainly let Ruth and David know how happy you were with the service they provided you.

Valutata 4 stelle su 5

Really good service and very…

Really good service and very sufficient. I got a really good mortgage product and rate. All thanks to my mortgage broker, Suki Gill. Everything was very smooth.

8 gennaio 2026
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Risposta di Censeo Financial

Hi there. Thanks for your review and good luck with your new home!

Valutata 5 stelle su 5

Great experience

Dave and Mercedes were very helpful, friendly and professional in assisting me to get my first mortgage.

9 gennaio 2026
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Risposta di Censeo Financial

Ah. Thanks for your review. Good luck in your new home!

Valutata 5 stelle su 5

Reena and Mercedes Thank you😁😁 😀😀😀…

Reena and Mercedes Thank you 😀😀😀…

Reena and Mercedes were
absolutely wonderful .
Super professional , good communication with us
We are indeed thankful for all Your work and commitment .
I strongly advise everyone to choose Censeo Finalcial !

12 gennaio 2026
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Risposta di Censeo Financial

What a lovely bit of feedback. We'll certainly let Reena and Mercedes know how happy you are with their service.

Valutata 5 stelle su 5

Helpful and patient advice!

Jack Stanton and Jodie Hooper are both fantastic representatives of Censeo demonstrating clear communication and explanations at each stage. Jack was very friendly, patient and really wanted to help get the best and most efficient outcomes for my case. This made the process less stressful and less overwhelming. Thank you very much!

10 gennaio 2026
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Risposta di Censeo Financial

Thanks for your valuable feedback and we are thrilled that you had a positive experience with our team.

Valutata 5 stelle su 5

Highly recommend Censeo Financial

Highly recommend Jack Stanton & Jodie Hooper. As a first-home buyer, I really appreciated how clear, patient, and responsive he was throughout the process. He made everything easy to understand and secured a great outcome. Excellent service from start to finish.
Thank you so much!

29 dicembre 2025
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Risposta di Censeo Financial

Thank you so much for your lovely feedback which is gratefully received!

Valutata 5 stelle su 5

The financial advisors and managers…

The financial advisors and managers Reena and Jodie made all efforts to help with my eligibility and secure my first mortgage. They are very responsive to queries and providing feedback to information even if they have previously given responses.

22 dicembre 2025
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Risposta di Censeo Financial

We’re delighted to hear that Reena and Jodie supported you so thoroughly in securing your first mortgage. Thank you for taking the time to share your experience - and congratulations on your first home!

Valutata 5 stelle su 5

Thank you!

David Pendry and Jodie Hooper have been amazing. The entire process took a matter of weeks, they assisted me through the different steps and guided me with advice throughout. Could not recommend more

15 dicembre 2025
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Risposta di Censeo Financial

What a lovely piece of feedback. Thank you so much!

Valutata 5 stelle su 5

Superb support at every stage

Superb support at every stage. I am trying to purchase a share-to-(re)buy property and Censeo is the best part of it. They are approachable, supported me every step, listened to my frustration, gave me clear and easy-to-understand guidance and are super fast and effective on the phone and by email. Something nearly all other parties could benefit from. Special thanks to Abbie, Chris and Jodie... amazing team!!

4 dicembre 2025
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Risposta di Censeo Financial

Ah, thank you so much for your lovely feedback. This means a massive amount to us.

Valutata 2 stelle su 5

More sales pressure than impartial advice

I had a poor experience with Censeo Financial during the required financial assessment process.

I was questioned about my credit score in a way that suggested a lack of understanding of how credit scoring works, which didn’t inspire confidence.

They pushed me to buy a larger share of a Shared Ownership property than I was comfortable with, presenting it as “affordability”, even though it would have meant higher monthly payments and greater long-term cost. They also implied that the estate agents might reject my application if I didn’t buy the maximum share deemed affordable, which felt like unnecessary pressure rather than balanced advice.

There was also a strong attempt to upsell additional paid services, including fees to handle the mortgage and to join their service so they could contact me about remortgaging in the future.

Overall, the experience felt more focused on upselling and pushing maximum affordability rather than providing impartial, client-focused guidance.

Ended up using someone else instead once the financial assessment was successful.

31 ottobre 2025
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Risposta di Censeo Financial

We’re sorry to read that you felt this way about your experience.

Having reviewed our records, this assessment related to an outright purchase rather than a Shared Ownership application. As part of any financial assessment, we ask questions to understand a client’s full financial position and explain how lenders and housing providers assess affordability. This is always intended to inform and support, not to pressure.

Censeo does not charge for financial assessments, and any optional services are clearly explained. Many clients choose to proceed independently, and we fully respect that decision.

We wish you all the best with your purchase and thank you for taking the time to share your feedback.

Valutata 5 stelle su 5

Definitely recommended as a first time buyer

I would definitely recommend Censeo as a first time buyer. Both David and Ruth have been friendly and patient with me. They have always explained things very clearly and have kept me up to date throughout.

20 dicembre 2025
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Risposta di Censeo Financial

Thanks for your feedback! We're thrilled that you would recommend us!

Valutata 5 stelle su 5

Excellent support from start to finish

I would like to share my experience with Censeo.

Jack Stanton has been absolutely fantastic throughout my entire mortgage process.

He is extremely patient and always takes the time to explain everything clearly, especially as English is not my first language. During phone calls, he made sure we fully understood each step, which really gave us confidence.

Both Jack and Jodie were very responsive throughout the process, and all information was communicated clearly and promptly via email. This made everything much easier to follow and kept the process running smoothly.

Jack is professional, attentive and very supportive. Thanks to his help, the whole mortgage process went very smoothly.

I would also like to thank Jodie for her support and organisation throughout the process.
Highly recommended.

19 dicembre 2025
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Risposta di Censeo Financial

We’re delighted to hear that Jack supported you so thoroughly throughout your mortgage journey, taking the time to explain everything clearly and build your confidence at every step. It’s also great to know that both Jack and Jodie’s responsiveness and communication helped keep the process smooth and easy to follow.

Thank you for your kind words and trust - we truly appreciate you taking the time to share such thoughtful feedback.

Valutata 5 stelle su 5

I would like to share my experience…

I would like to share my experience with buying our apartment with mortgage company Censeo, our advisor Dwayne Simpson and Jay Anderson his manager helped us to buy our first property. All process was quick and easy . They always responded to our emails . They tried they best to find a deal for us ,even I wasn’t believing already after we failed with our companies . We are highly recommend Censeo and their team to find a mortgage deal .
Thank you very much !
Alina

16 dicembre 2025
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Risposta di Censeo Financial

Thank you so much for sharing your experience, Alina!
We’re delighted to hear that Dwayne and Jay were able to support you in purchasing your first property and help make the process quick and straightforward. It’s wonderful to know their responsiveness and commitment to finding the right deal made a real difference for you.

Thank you for your kind words and recommendation - we truly appreciate you choosing Censeo, and congratulations on your first home! 🏡

Valutata 5 stelle su 5

Always happy to help

They were recommended to us us by the Housing association and we were doubtful to start with, but David and Jodie were so patient and explained everything and never felt pressure to go with them but we did and both very happy to help with any questions we had email or phone always available especially Jodie. We got our mortgage offer and half way there but happy to know that when time would come for remortgaging they will be ready to call.

2 dicembre 2025
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Risposta di Censeo Financial

We’re really pleased to hear that David and Jodie were able to put you at ease, explain everything clearly and support you without any pressure. It’s great to know you felt comfortable reaching out whenever questions came up. Congratulations on receiving your mortgage offer.

Valutata 5 stelle su 5

Omg how do I start

Omg how do I start , when you feel all hope is gone and never taught you will reach your destination , there comes censeo who turned my dreams into reality . Can’t say enough ,words alone can’t express my feeling . Thank you to Jonathan and his team for the support and advice. I highly recommend Censeo to first time buyers and even those who are looking forward to invest in properties . Long leave Censeo . Cheers so greatfull …😀😀😀

12 dicembre 2025
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Risposta di Censeo Financial

Thank you so much for your heartfelt review, Harriet!
Your words truly mean the world to us. We’re delighted that Jonathan and the team were able to support you through such an important journey and help turn your goals into reality. Knowing that you felt encouraged and cared for throughout is incredibly rewarding.

Thank you for your wonderful recommendation - and for choosing Censeo. We’re grateful to have been part of this milestone with you. Cheers to the future! 🙌

Valutata 5 stelle su 5

Censeo are fantastic for first time…

Censeo are fantastic for first time buyers, I could not recommend them enough.

If you’re starting out on the property ladder, you’re undoubtedly going to have a whole new vocabulary thrown at you - like everyone’s speaking another language that you’re not privy to. The team at Censeo break all of that down and really work with you to get you where you need to be. David & Jodie completely took the fear and anxiety out of navigating mortgage applications - plus, the Censeo club offer is a must. Knowing I’ll get a call when my current mortgage rate comes to an end to help me find a new one? Perfect.

9 dicembre 2025
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Risposta di Censeo Financial

We’re delighted to hear that you had such a positive experience as a first-time buyer and that David and Jodie were able to make the process feel clear and stress-free. Helping take the fear out of mortgages is exactly what we aim to do, and it’s great to know the Censeo Club offer gave you extra peace of mind too. Your recommendation truly means so much to us - thank you for trusting Censeo with such an important milestone!

Valutata 5 stelle su 5

Mortgage application process

The application was handled professionally and support was always given where needed. Replies to any questions where always dealt with quickly

8 dicembre 2025
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Risposta di Censeo Financial

Thanks so much for your feedback!

Valutata 5 stelle su 5

Overall good experience

Overall good experience, from initial meeting with Chris. G who explained everything in layman’s to Mercedes .R who kept us updated on the progress of the mortgage application, did not have to chase for an update which I appreciate the most. Will def use their services again in the future.

19 agosto 2025
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Risposta di Censeo Financial

We’re so pleased to hear you had a good experience from start to finish and that Chris and Mercedes kept everything clear and well communicated throughout. It’s great to know the regular updates were appreciated. Thank you for your kind words and for trusting us - we look forward to supporting you again in the future!

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