Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Had placed a large order when my wife pointed out that the delivery was likely to take place when we were away from home. I immediately emailed customer service and requested a short delay on deli... Leggi di più

Valutata 5 stelle su 5

Staff always really friendly and Jackie always goes that extra mile to make sure we have what we need. from alterative products. if possible to changing delivery dates when our computer does not allow... Leggi di più

Valutata 1 stelle su 5

For the second time in three years of ordering from Catering 24, there was an item missing. We were closed for maintenance so have only just realised that our last order was missing lids but the conta... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I called up catering24 as another supplier had sent me the wrong goods and had to wait 3-4 days for return and refund ! When I spoke to Hayley she quickly helped me find the items required and offer... Leggi di più

Dettagli dell'azienda

  1. Negozio di forniture per il confezionamento
  2. Azienda di confezionamento
  3. Negozio di forniture per ristoranti
  4. Grossista

Scritti dall'azienda

Catering24 is a recognised national online distributor of catering disposables and have been serving the UK foodservice industry since 1992. A first and second-generation family award-winning business that has one of the largest ranges of stocked takeaway packaging, disposable cups and cleaning hygiene to name a few areas of our expertise. Our website displays live stock and we offer free next working day delivery for all orders over £100 in value, order before 9pm for same day dispatch. Catering24 have a dedicated customer service team on hand to support you in your product enquiries and customer support Monday to Friday. We have been known within the industry as the distributor that is There When You Need Us.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

284 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 33% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very Helpful Customer Service

Lynette was super vigilant with our order and spotted an error we had missed.
Thanks to her observation, she efficiently processed our order and advised us of the correct information.
Her correspondence was polite, informative and helpful.
Many thanks

18 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

Great Customer Service and Prompt Delivery

Quick and prompt delivery of my order within 24 hours and great customer service. Box of foil tray was slightly damaged on delivery and when I spoke to customer service (Lynette) about it, it was sorted without any qualms. I had the replacement delivered promptly. Overall great service, quality products and I would definitely recommend 👍

2 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

Outstanding service from Laura..makes a…

Outstanding service from Laura..makes a massive difference.
Items sent in 18hrs after ordered placed and 20% cheaper than my research.
Outstanding with old school customer service from an enthusiastic human being.

22 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

Excellent catering company ⭐️⭐️⭐️⭐️⭐️

I have been using different catering companies for the past 20 years and my catering needs were not fully fulfilled, but since stumbling across catering 24 Ltd I couldn’t be more pleased with the level of service we have received. You cannot beat their exceptional quality and affordable prices! Sascha is a fantastic and efficient service advisor. She was exceptionally knowledgeable and helpful. She would go above and beyond to satisfy the needs of a customer. Also “a huge thank you” to Jackie, Lynette and Laura for all of their assistance it is greatly appreciated 😊I cannot recommend this company enough to anyone looking for excellent catering services. Exceptional turnaround time👌🏻
This is an exceptional service you will possibly never find in other catering suppliers.
Best wishes
Sharon Smith

14 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

brilliant customer service!

Had placed a large order when my wife pointed out that the delivery was likely to take place when we were away from home.
I immediately emailed customer service and requested a short delay on delivery.
Within 45 minutes they emailed back and confirmed that the delivery would be delayed as per my request.
Now why can't every company treat their customers like they would a friend? Catering24 seem to manage quite easily!

28 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

First time ordering, no complaints

First time using this company, items arrived quickly, ordering was straight forward and their were one of only a very few companies that had the size boxes we wanted

I think they also followed up with a service check call after the order was delivered but someone else took the call so not clear if it was them but if it was this was also a nice touch

9 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Coffee Cups lids .

Been using for few years now. Had a problem with cups and they replaced them.

Jackie responded to my problem and am glad that she has resolved.

Appreciated,thank you.

1 febbraio 2024
Non scritta su invito
Valutata 4 stelle su 5

POOR DELIVERY

Put in a order. Box came opened and damaged. Driver only took picture of open box rather than all the damage. I called and said some of the sandwich boxes were damaged and forwarded photos of all the damage to the parcel. 2 hours later was asked to supply photos of the individual sandwich box damage for consideration. I was told I should have refused delivery but the driver had already dropped the box outside photographed that it was opened and was halfway down the drive on his way back to the van . I was later contacted by their General Manager who has offerred to send me a replacement

3 gennaio 2024
Non scritta su invito
Logo di Catering24

Risposta di Catering24

We're so sorry the box and its contents arrived damaged. We're committed to improving our service and hope you will use us again.

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