Aniboxes Recensioni 20

I'm quite dissapointed. The anime's I ask for are not in any of my recommendations. I have is Pokemon and Demon Slayer. The t shirt was so dissapointed. It is only a patch of Nezuko on the Tee shirt. The only decent part I got was the sword. Akibento and Anime Loot Crate back then use to make unique T shirt and products. It's a good thing why I bought tier 1 just to make sure it is worth it, but it did not satisfy me. If Anibox wants to be a better mystery box, you are going have to do better than this in your products to be more creative. I think it needs to be a monthly box releases and explained the anime's that are going to be released. There is no way i can reccomend this to anyone so please stay away from this until it is improved.

I got 2 3 dollars shirts with a iron on sticker on the pocket.. with cheap knock off anime figurines.. they also included 4 prerippedand resealed pokemon decks with cheap little pokemkn figurines.. this was absolute trash!... I will never buy this again. Do not order this! They are an absolute scam!

Hi,
I recently ordered a surprise anime box (Order #2074) that was supposed to include items from Jojo’s Bizarre Adventure, Jujutsu Kaisen, Haikyu, Dan Da Dan, Death Note, and Fullmetal Alchemist. However, all the items I received are from Naruto, which wasn’t even listed among the options.

I ended up purchasing the Mega-Box to give it the best chance so 250 USD at the time of writing. It is a pretty big understatement to say it was largely a disappointment. While I did order at the end of the month and not the first, if it was going to be this bad they should either not allow order past the 20th of the month or delay those orders to next month.

Canceling a subscription is also incredibly difficult, and I had to contact customer service for them to do it for me because I could not find it. Given they responded incredibly quickly and Solved my problem in seconds.

Now to the main box firstly I only received 84 items and not the 100 advertised. No Manga or Light novel, No figurine, No hoodie. The Thermos was surprisingly well made but I haven't used it yet. Over half of the items in the box where Lego's and on top of that most of them are single Lego characters. The other large portions of the box is comprised of very small poster sets, they're about 5 inches give or take. A set of 5 gen-shin key-chains, 5 packs of Pokemon cards, and 4 4 shirts with tiny logos on the right chest. The snacks are what to was to be expected with the rest of the items. 2 what seem to be disposable? wooden chopstick.

I've contacted customer support, but as of writing I cannot recommend this product to anyone that wanted to splurge a bit. Go buy a figurine or shirt instead for the price. Please save yourself the trouble.

Update: Customer service does a fantastic job and responds incredibly quickly. Will update review further once new box arrives.

Update 2: Got the rest of the items in the mail, but nothing has improved. Same shirts, a funcopop, and a DBZ bingo game. Save your money just directly but a figure or some manga, this "premium" box is not worth your time or effort. Big Skip

I put in I wanted slice of life/ romance gave examples of anime’s I would like and got main stream anime’s such as Tokyo goul, one piece, and hunter x hunter I got only half of what I paid for and emailed them the day I received it on July 17th it is now the 22nd and have heard nothing back now I’m out 200$ and didn’t even want the box to begin with I also got a bunch of shitty pokemon cards along with 4 low quality shirts

I spent $250 on a box with supposedly 100 items, I only got half of the items I was supposed to, the items I did get were low-quality and low effort, I got two low quality t-shirts, all of the "figures" are Lego characters, the list of animes I sent in were completely ignored and I did not get a single item from an anime on the list, I didn't get any of the items they show you can get, I got no full size figures, no quality mini figures other than Lego figures, I got no manga, I got 1 pack of basic Pokémon cards and I don't even like Pokémon. All of the items were from anime I don't watch or didn't mention, I am extremely disappointed in the fact that I for one only got half of the items I paid for, two I didn't get anything from the animes I said I liked, and three all of the items I did get from the amount I bought were low quality items I could buy from Walmart for $50.

Signed up for a subscription as it said I would get free shipping, which I believed to be a continuous perk of being a subscriber, but it's possible I missed messaging otherwise as my second box did charge for shipping, this increased the overall price of my second box, which was just as underwhelming as the first. The intake form asks for anime interests, which it seems they have ignored because but across 2 boxes all i got that aligned with my interests were a set of stickers and a shirt with a clearly ironed-on and in no way licensed shirt. I got "post cards" or whatever they were supposed to be that looked like they were printed from a personal printer that was low on ink. I got one repeat item in both boxes, a set of Pokemon cards which seems to be standard with each box and is definitely not something I'm interested in. So all in I paid about $115 for 2 items that I would have ever halfway wanted and if I did, I could likely get them both for a total of $10 or less. When combining what I actually received with my experiences with other anime subscription boxes this was a complete and utter disappointment. I would never ever order again.

I bought the tier 2 box for ~$100 and got what you could order from Temu but expedited. The website asks you for anime that you like for customizing your box but… I got nothing from my list. They say you’ll get 20+ items in your box ranging from anime/Japanese items to snacks. I got maybe… 10 items? Some were Legos, post cards, common Pokemon cards, a water bottle, two shirts, and one Japanese candy. I hit them up about my dissatisfaction and they shipped the missing items from my box. Props to them for responding so fast and sending what I was missing, but this box was worse. Two pairs of wooden chopsticks, a One Piece board game, more Legos, more common Pokemon cards, and more postcards! I DID get a sticker sheet of an anime I put on my list so I’ll take that but I don’t recommend ordering from them. 2 star instead of 1 for at least trying to remedy the original issue.

Edit: I also ordered the manga and figure box and I got the 28th volume of One Piece and a Lego Luffy ‘figure’… $40 for maybe $20 of items is insane when you could give me a legit One Piece figure that’s worth $20… I don’t even like One Piece

The holiday box was extremely cheap quality and not worth the price. They have a text box allowing you to put in a list of shows to help them better "tailor" the experience. But if you want a print out "poster" (aka, a small cardstock) of every anime you listed with essentially 0 other tailored items, then this is the company for you! It's such a waste of paper and extremely impractical. The figures they did give can be found at marshalls for cheap and were all demon slayer (not an anime I listed). Received a bag of mini pokemon figures which were super tiny, painted poorly and couldnt stand up. They could be more related to clutter or a toy you hand a toddler, again just impractical. The shirt and sweatshirt were okay, cricut like prints and very basic (think a small 2inch design in the top right). Go with a more reputable company. I understand these boxes are meant to be surpises, but its sorely disappointing to have such a low quality box for the price. Half of it is junk that could be thrown out/not displayed.

cheap junk... had to file a chargeback to get a refund. will use threats and coercion. complaint filed with the BBB....
BBB complaint number will be added when i receive it.
email snippit thats a flat out lie.

"No problem, we can process a refund for your order. However, please note that we cannot issue a refund if there is an active dispute or chargeback pending on the order. To proceed, we kindly ask that you contact your bank to cancel the chargeback. Once it is resolved, we’ll be happy to process your refund promptly."

they did follow up with this
(This was added by aniboxes request and does not change the fact the above statement is untrue)

"After coordinating with our partnered banks, we were able to process a return for you. The refund will be applied within 2-5 business days after your order is shipped back to us. I’ve attached the shipping labels to this email for your convenience. Thank you for your cooperation, and we wish you happy holidays! — Anibox Team"

this is not true, you can only dispute a charge with your cc once so if i did what they ask they could keep my money and i could do nothing. to be clear they did issue a refund but intervention from my bank was required to get it.

Edit: i waited 10 days for them to respond to my refund request and nothing so i contacted my bank.

Edit 2: yes a refund was issued because my bank contacted you lol you people are clowns.

Edit 3: they even tried to flag this review as “defamatory” and Trustpilot found it not to be…. WOW

Edit 4: they also flagged my review for “containing hateful or illegal content” after the definition flag… really desperate to get this review taken down….

Edit 5: and no nearly all items I returned were not damaged (none were) you are just trying to justify the 42.32 strange square link you sent me that i refused to pay. In my opinion that 42.32 amount you want me to pay is retaliation because I filed a chargeback with my bank.
I also told you if the contents of the package were damaged during transit to file a usps insurance claim. But for some reason you refuse to do this and threaten to sue me for $42

Edit 6: 12/24 flagged my review as not genuine… supplied proof and review was put back up

Let me try to understand this you say all items were damaged and that value of those damaged items is $42.32…. So you charge $250 for $42.32 worth of items?

“This approach was intended to be a fair solution, ensuring you didn’t need to pay the full amount for the items that were returned damaged”
If you wanted a fair solution then why have you consistently threatened and attempted to coerce me in nearly every exchange we have had after my bank contacted you. You have even gone to every possible avenue to have trustpilot remove this review. Ridiculous….

Update: 12/25 aniboxes has also removed the Trustpilot branding/images from their website.

It was so much fun to get a box full of surprises. After it arrived, anibox emailed asking my thoughts on what they had put in my first box to make better create my next box. Stellar customer service.

I bought two boxes previously and was disappointed. However, the company responded immediately to my review and sent me another box free of charge to make up for it. This box you guys, was SUCH an improvement. I had asked for black or dark colors and got an excellent quality black sweatshirt with a cute logo, a really cute unique full size treat, and a pack with a whole assortment of pokemon mini figurines which were adorable. The company really seems to care about the customers and go out of their way to make sure you're satisfied. I'd add pictures if possible, everything was that cute. Highly recommend and I will be ordering another one after this.

I only got one thing pertaining to an anime I like, which was a cheap black crewneck with the tag ripped off and a character from the anime pressed on the side. The rest was from anime I don't watch or even like. The candy was smashed and the box was beaten up. The picture it showed for what could come in the box was very misleading. I got no manga, no figures, just 4 shirts and a bunch of low quality items

Update 09-26-2024: They have sent me a mini box with slightly better items. Stickers, a pop figure, and a manga book. I've decided not to buy from them again, however, with my first horrendous box experience. They have threatened me with a lawsuit over this review and said they are going to be sending legal documents to my address. I am stating the truth of what I received in these two boxes. Therefore, They have no grounds to sue me.

I was sent at the right time, notified me when I would get here and sent me emails so that I would know everything.

Edit:
After speaking with AniBoxes, they apologized for their unprofessionalism in their communication to me over my honest opinions of the products I received. They sent me a new box. Upon inspection the products were of better quality. The anime figure received was of high quality, the shirts were of high quality, the stickers that were sent were of better quality, they still look like they were home made, but with either a better quality printer, image, or better printer settings. I am happy with the overall quality of the products. I do feel AniBoxes stands by their products and hope their boxes maintain this level of quality or better in the future.

Great product order arrived on time and this was a really special experience. High-quality products as well.

Here's a more detailed version:

Shipping was right on time, and I couldn't be happier with my items! Everything arrived in perfect condition, just as described. The quality exceeded my expectations, and I’m thrilled with my purchase. I'll definitely be ordering again!

They have very good support. They emailed me back same day and cancelled my subscription when i asked (i couldn't afford that month) and offered me a free extra item in my next box. will buy again the high quality custom stuff is worth it

Got the manga mega box for $99 it came with 10 manga books and a lot of other items like posters, some figures, and a lot of other things like collectible cards too many things to list here very worth it