PROFILO - James Wright

Recensioni (4)

Singletrack Bikes

superb service thank you

Easy to order and delivery was quick plus an awesome price it just doesn't get any better.

Merlin Cycles Ltd

Good to deal with

Made a mistake with my Camelbak HAWG order as the wrong model of HAWG sent but they sorted out quickly at no cost to me. Thank you for your very efficient after sales service.

Park Cameras

Order issues be warned

Got to say that I am not best pleased with Park Cameras as I had too bad experiences:-

I placed an order where they sent me an ex demo Manfrotto joystick where the level bubble was missing. Also I had ordered a Manfrotto tripod bag and they sent me the wrong size of bag! The order was sent back.

I then reorder a new Manfrotto joystick and a Manfrotto tripod bag, I got my order with the tripod bag being ripped and the Joystick in a tatty box with a part missing!
No offer of any compensation for all my hastles and costs associated with, poor customer treatment, I will not be back !!!

lunedì 4 novembre 2013

Risposta da Parkcameras

We really appreciate your feedback regarding the service you have recently received. We have very high standards in terms of checking our orders due for dispatch, however, on this occasion we have regrettably fallen down, for which I am very sorry.

I do understand that the missing part was dispatched to you the next day, and your return delivery charge credited back to your account. I have also ensured that your delivery charge for the goods sent has been refunded back to you. My apologies once again for the inconvenience caused.

Kind regards
Park Cameras Team

Charterhouse

Great Service - five stars

Order placed - real easy
Delivery - real quick
Customer Satisfaction - this just does not get any better

Many Thanks

PROFILO - James Wright

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James Wright
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