Personalised Gifts Engraved recensioni

Personalised Gifts Engraved recensioni

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Recensione da parte di un acquirente verificato

Useless

I ordered a number of engraved hip flasks as presents to guests at my wedding. I added the express service option at £17 as I had left it a little late. The guaranteed the order within 48 hours.

I then received an email the following day stating that they were out of stock and did I want an alternative product or a full refund. I opted for the refund, and stated such via email. There was then no further communication to confirm that a refund had been arranged, or to apologise for not being able to fulfill my order. I tried to call their office to find out what was happening, but I got a recorded message stating that the office was closed, despite calling during the day on a workday, well within their stated opening hours. I left an answerphone message asking for an update, but never received one.

So why am I annoyed?? I can accept that businesses like this probably don't carry a huge stock, and that they may run out of a particular item. However, given that I'd paid £17 for the express service, I would expect a call to discuss the matter. As it was, I didn't actually get the email until after 17:30 due to being at work, which meant it was too late to go to another supplier that day. Fortunately, another company was able to fill my order quickly and with brilliant contact throughout the process [Link] and I will buy from them again.

Oh and another thing, if you look around, you can find plenty of places that offer the standard engraving for free.
Whilst the hip flask itself was cheaper here, when you add in £4 for engraving, my overall order from [Link] was cheaper, including a really nice wooden presentation box!
personalised-gifts-engraved.com

Risposta da personalised-gifts-engraved.com

Unfortunately the item ordered was out of stock, we contacted the customer on the same day we received the order to let them know of the problem and the refund was issued the next day. The office opening times are 8:30am - 5pm Monday to Friday and the office is closed for 30 minutes everyday at 12.30 for lunch.
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Recensione da parte di un acquirente verificato

Was very pleased the the engraving on the glass Tankard

The Engraving was a first class job
will recommend to family and friends
also the tankard came in a beautiful box then a bag to put the box in
i did not have to do any more just give my son in law his present
he has taken a photo of the tankard then emailed all his friends
they have all emailed him back wanting the web site
thank you for a great job and quick delivery
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Recensione da parte di un acquirente verificato

Just Thank You

Arrived on time was an adoption gift this fit the bill as they were not babies made their mum cried so thank you because i chose the words
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Recensione da parte di un acquirente verificato

Great

A little smaller than expected but other than that great and really well presented.
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Recensione da parte di un acquirente verificato

Good product-shame about the engraving

The hip flask arrived quickly and was well packaged. However the script engraving is so faint, it is difficult to see. Maybe a different style would have been better and not offer this one as it is weak.
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Recensione da parte di un acquirente verificato

fast and efficient

we found the service very fast and efficient i made a mistake by picking the wrong label for what i wanted and got an email from them the next day and thay sorted it all out for saving me grace and my order arrive two days later thank all for your hard work i will be useing it again soon
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Recensione da parte di un acquirente verificato

Fantastic gifts and speedy delivery

I bought my husband a pewter mug and he loved it so much his brother took a liking to it so have now got him one for his birthday. It's a nice touch to put whatever you like on the engraving. I was so shocked that it got posted to me so quickly. The parcel was wrapped up very well. There is a tiny scratch under one of the words of the engraving but can't really see it. It's going to have many more scratches in years to come. My husband's mug has many scratches. Fantastic website. Thank you
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Recensione da parte di un acquirente verificato

It was a pleasure to do business with them

I got exactly what i ordered,it was good value for money and arrived 2 days after i ordered it.We were very pleased.
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Recensione da parte di un acquirente verificato

If you want it quick give it a miss!!!

I placed my order late on a Wednesday night. I needed a engraved tankard for a presentation on theSaturday. This site promised delivery within 48 hours by paying £10 extra for express delivery. I rang and checked on the Friday that I would be receiving tankard on the Saturday and was assured I would. It did not arrive.

I rang up on the on the Monday to enquire about its whereabouts.
I as told by that they woud have to check with the warehouse and thywold ring me back. After 4 hours and no phone call I again rang up and was told there had been a problem and it would be despatched that day. I was also told that a refund of the express delivery fee would be sorted immediately. It is now Sunday and I have still not received the refund.

Tankard turned up on the Wednesday, much too late for the presentation!!!!!!!
personalised-gifts-engraved.com

Risposta da personalised-gifts-engraved.com

We apologise that the tankard was not despatched in time for your prestation,

We have issued a refund for the £10 express service charge and this should be back in your account.
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Recensione da parte di un acquirente verificato

Great gifts and great service

Ordered a lovely wedding memento, came within 4 days, the couple were chuffed to bits with their present as it was something truly unique to them!
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Recensione da parte di un acquirente verificato

Rubbish it didn't arrive when we were told so we didn't have the cake knife for our wedding!!!!

The first cake knife was out of stock after I had placed the order so I then picked another one. I double checked it would be with us for two days before our wedding day to give us plenty of time and they replied to say it would be here. When it didn't arrive I emailed again to let them know and they never responded. The cake knife arrived after our wedding day. NOT happy!
personalised-gifts-engraved.com

Risposta da personalised-gifts-engraved.com

Unfortunately due to circumstances beyond our control the gift was missed for wedding. If you would like to return this item to us we will offer you a full refund.
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Recensione da parte di un acquirente verificato

NOT HAPPY

I ordered a graduation mug for my daughters boyfriend, which I admit turned up on time. My dismay when he opened it up infront of all my friends and family to see that it had a Liverpool football logo on it (which added insulst as he is a massive West Ham fan) and the inscription read happy 65th Bill on it. Not very funny.
personalised-gifts-engraved.com

Risposta da personalised-gifts-engraved.com

Unfortunately two orders have been mixed up when being packed; we apologise for the mistake and will collect the item and send the original order.
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Recensione da parte di un acquirente verificato

QUALITY PEWTER MUGS

Very pleased with our pewter mugs - very good quality, nicely engraved and well presented.
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Recensione da parte di un acquirente verificato

Not what I asked for

Requested 2 tankards, both engraved but one with a logo to be added (costs £6 extra). Checked by email if the logo was suitable to be engraved and I got a very quick reply confirming what I needed to know, the speed of the service purchasing the item was very quick also again with quick responses by email.

Items arrived, the one tankard I requested to have the logo engraved on was blank, no logo on it but did have the text.

Rather annoyed as it's very obvious from the receipts etc that I requested the logo. Now extra hassle to get sorted!
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Recensione da parte di un acquirente verificato

Delighted!!!

I was absolutely delighted with the Graduation Gift which I purchased for a friend. She in turn, was also delighted. In fact, not only did she thank me for the plate when I gave it to her, but this morning I received a Thank you card also.
The quality was extremely good and it said all that I wished it to.

Thank you so much.

I will come back to you should I need another gift for someone else.
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Recensione da parte di un acquirente verificato

Brilliant product, brilliant service

Fantastic service. Ordered late and recieved on time in a beautiful box and with a gift bag. Can't believe they got it to us so quickly and the gift was perfect. Excellently priced as well. Would definitely recommend this comany
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Recensione da parte di un acquirente verificato

Really nice engraved tankard

Bought an engraved tankard for my son's 21st birthday from Personalised Gifts Engraved. Looks really good, well packaged, arrived quickly with no problems at all.
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Recensione da parte di un acquirente verificato

Alright

The tankards arrived fast enough and the customer service replied to my e-mail extremely quickly which is fantastic.

The pewter tankards themselves are okay. Bit thinner and more plasticy than I imagined but were cheap, so should've guessed!

Overall a good site for gifts
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Recensione da parte di un acquirente verificato

Write a catchy header to make your review stand out.

The Graduation certificate holder for our grandaughter was just perfect. I had left it late ordering but was so pleased when it came two days after the order was placed and in time for graduation day. Many thanks
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Recensione da parte di un acquirente verificato

Quality delivered in a good timescale

Everything as requested, nicely presented, with the addition of gift boxes and bags. Such a nice touch. Highly recommended.

personalised-gifts-engraved.com Supporto

Chi siamo

personalised-gifts-engraved.com is the UK's leading supplier of personalised engraved gifts. We have a wide range of gifts to suit every occasion.

Visita Personalised Gifts Engraved

Come contattarci

Telefono 08456045524
Sede 3Sharp Ltd, 411 Petre Street
Sheffield S4 7UU
Regno Unito

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