Kandco recensioni

Kandco recensioni

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7.0
Da 0 - 10
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Circa

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appaling customer servce

ordered a gas cooker with connection , the cooker arrived and they didn't connect it because they weren't qualified, so rang the catalogue to be told it wasn't showing connection , they gave me a phone number to call , which I did , the operator took my contact number , when she called me back she told me it was an error with there online service not registering the connection option , so consult my yellow pages for a fitter , I told her that being as it was there fault and they have admitted it was there fault they should arrange a fitter , she said her manager had told her that connection has to be arranged when the item is ordered and there was nothing they could do , I find this customer services appalling , I have been a customer of this company for many years and spent thousands of pounds with this company ,but lately I am finding this company very sloppy and un reliable
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Kandco have gone down dramatically in my estimations.

I am a long standing customer of kandco but now have come to dislike them and will very likely never shop with them again. I ordered items from my reward points but have been charged for them, meaning I am going to receive a bill I cannot pay and they will have the audacity to charge me extra for an unpaid bill and bombard me with calls demanding payment as they recently did when I was ill and supposed to be resting so unable to go to post office and pay bill which I explained and said I would pay it next day, most unhappy with kandco.
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Simply the best!

I like KandCo because the selections are great, delivery is excellent, and you can see exactly how much you will pay at a glance.
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Excellent product choices and flexible payment options, though prices are a lot more than some competitors and the high street.

Excellent choice of products available, from clothing to technology, sport and home wares it's all there. The payment options offer flexibility to fit your financial needs (although with a fairly lofty interest applied).
The prices on some items are competitive, but the majority of items are more expensive (some considerably more) than companies like Very and the high street.
Overall I say that K&Co are ideal for small purchases like non branded clothes and home wares, but I would avoid buying big brands and in particular tech such as laptops, ipads and Mobile phones as some are as much as £100 more than the competition and if you pay over extend periods a lot of interest is applied.
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good and quick service plenty to choose from good quality

an easy way to do your orders pay your billand cheack your account. Good and quick service plenty of stuff to choose from and good quality l have recommended friends and family to join which some have and also like the service
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quality furniture,mass produced

I bought 2 wardrobes from kandco last year and within 6 months we have had to repair them twice and they still are not very good quality then recently we bought a black glass top bar table which was very wobbly and when we tried to fix it, it fell apart so we had to send it back and get a replacement they were very helpful and sent a replacement within 2 days.
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Brilliant

Great selection of goods great delivery what more can I say
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Poor 1st time customer experience and poorly trained agents.

Well I made a first time purchase through a link on Topcashback.co.uk and my cash back tracked as it always does giving me 10% of my purchase value.

As a first time customer I was also entitled to 10% off my first order using the code supplied by K & Co. Too good to be true, SURE WAS! K & Co cancelled my initial order saying some rubbish about me having a Littlewoods and Very account and the addresses not matching. (This was an agent changing my address is when asking for delivery to a separate address over a year before) They then decided my order was valid so I had to call back up to re - arrange the order. I called back through to customer services and guess what? This was not my first order so I wasn't entitled to 10% off.

After moaning about this and transferring from department to department I finally got through to a gent that seemed to know what he was doing and promised to get the 10% discount applied. 2 months later, no discount, several emails which were answered very quickly, but I'm not entitled to the first purchase discount.

I would use with caution, but if you can afford to buy goods outright, I would most certainly recommend shopping elsewhere!
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Appalling service

I have been a long standing customer but in the last 12 months the customer service has become a nightmare I no longer shop with kay and co as my first choice
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rubbish offer

I have just received an email offering me £20 discount off an order of £50 or more, I ordered some bedding that amounted to more than £60, when the email arrived to tell me the details of my order the prices were higher than I expected, I called kays to find out why only to be told the offer was for buy now pay later, why give £20 discount when you charge extra for putting the things I ordered on 104 weeks I promptly cancelled the order
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So many things to choose from and great quality

I was recommended this catalog by a friend, I've had some in the past but this is by far the best . I'd hate to loose it
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excellent service

helpful friendly people take the order and speedily delivered by a friendly lady .I was disappointed I couldnt order on line though .
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what's not to like

I like the pickup point to recieve my goods they seem to arrive quicker and I can pick them up at a time suitable for me. Thumbs up.
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I love them!

I have shopped withnthis co. For many years, I love the fact that I can spread payments interest free... they sell amazing dresses, if you like dresses then you should definitely shop with kandco.
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sultry sexy sooo comfortable

k and co good service, helpful when u talk on phone u should shop with them yourself you cant go wrong with theme sign up now,the under wear is wow
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Easy and affordable way to buy goods

The stock is huge. There is lots of reviews that seem accurate to help you select the right model/item. There is a chance to earn commission as well!
I work so the chance to pick up ones order from a venue of ones choice is brilliant.
I have used Kay&co for many years and recommend it to everyone.
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whats the point in giving commision if every thing we buy is allways on sale price

happy with the service in general, how ever very un happy at your commision ( or lack of it ) as everything is allways changing in price so you cant get any commision, and im told " oh thats in the sale or its been reduced " so you dont get any commision, well i think its a cop out on behalf of kay & co, as prices are allways raised and lowerd so you dont ever get it, rant over.
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excellent customer service friendly staff

Nice to speak to feel welcome by staff polite friendly they ask how are you a Pleasure to speak to when I ring up
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Happy buyer

Fast free delivery which is always a bonus loved by every shopper. Great product just as described. Very happy with purchase.
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Madrid Storage King + Palm

Never ever again will I buy anything from K and Co. We bought a King Size bed for £1000 and have had nothing but trouble with it. The mattress that were provided were absolutely rubbish and you could feel the springs after two weeks! The slats and the plastic attachments are the shoddiest things I have ever laid eyes on. The company agreed to send someone out to fix the bed but refused him new plastic attachments!! And NOW the legs have broken in the middle! Needless to say we had to buy a new mattress. Total shamble of a company and far to expensive for what it's worth!!! 0 out of 10 for recommendation.

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